Tom Robinson
If anyone is interested in using this Subway location, please save yourself a lot of frustration, and go to another. I ordered through the app, and was on my way to pick up the sandwich. When I arrived, the sandwich was in process of being made. Then the worker who appeared to be upset at having to work alone, put sauce all over the sandwich – before putting any vegetables on. I didn’t order any sauce. But she insisted that I did. And actually accused me of making a mistake with the order. I looked back at the order I made on the app, and I did not order any sauce. Being allergic to sauces, I have never ordered any sauce. Anyway, after being accused, a debate ensued. Needless to say, the sandwich was not made correctly. And I left with no sandwich. There was no customer service at this location. In 35 years of going to Subway shops all over the country, I have never seen anyone put sauce on before the vegetable toppings. I went a short distance to another Subway location and showed the person there what I ordered. She was very kind and accommodating. And made the sandwich correctly. There are good locations that appreciate customers. This one does not.
… moreKeeghan McKinley
Alright, I went into the subway around 9:30pm last night. I felt like a horrible person because I know they close at 10pm and probably didn’t want to serve one more customer. I get that. I called ahead and the guy said he would still take my order. I went in and the guy behind the counter was one of the friendliest people I’ve met. We chatted for a little bit while he made my sandwich. I went to pay and I was absolutely planning on tipping well for him helping me out close to closing time. He handed me the sandwich and said “have it for free, bro.” I absolutely will be returning to support this subway.
… moreAlicia Grayson
Got our food, everything was great right up until we were leaving. Then the blonde girl decided a weird antisemitic joke was the way to go. I don’t feel like it was actively malicious, but like…. not a good look ma’am.
… moreBrandon 12
Awful, just awful. First off, worker looked like he hated his job, 0 customer service. I asked for things on half the sandwich and as you can see not even close to half, I ended up with maybe 4in of my part of the sandwich. I asked for light black olives and guy pours half the container on our sandwich. I would like a refund or for the managers to do something about this. Awful experience
… moreCandace Harris
Every time I go into this location is too young men that in there can’t really think of their name, but they are so awesome. Always make my sandwich with perfection and if it’s not the location on Woodman cause that’s the location I’m talking about on Woodman in Colorado Springs they are amazing. My sandwich is always made to perfect perfection. The vegetables is always fresh. They always have a pleasant attitude about themselves. I just love this place specially on my days. I really don’t feel like cooking.
… moreBritt P
I tried calling subway, no answers from multiple calls. I then sent an email expressing my concerns and no reply back. I ordered a sandwich with basically all veggies, toasted, cheese wasn’t melted, it was such dry sandwich. Didn’t include the sauces I wanted as well, I had to add sauces at home to fix it… They literally didn’t add about 6 veggies to my chicken teriyaki I asked for, the sandwich was so bare. No passion or care while making these sandwiches here. Please see photo attached. Unbelievable!! What ever happened to good customer care??
Uber eats told me I wasn’t eligible for a refund so I then tried to reach out to subway. Since they made this sandwich. Shake my head. The very least they could have done was reach out to me. I dislike writing bad reviews but I felt I should warn others to go to another subway so you can get a loaded yummy sandwich and not one like I did.
… morePam OBrien
The first inch of my sandwich was nothing but lettuce. Then, the bun crumbled all over the place it was so stale. Terrible experience. Do yourself a favor and go to a different subway. It seems from other reviews that the employees don’t care, the buns are stale, and they do an all around crappy job.
… moreNick Henry
Picked up an order. 2 subs relatively easy modifications such as removal of a topping. One of the subs was completely wrong. Normally not a big deal but they decided to write arts and crafts all over the outside of the bag in black crayon. Time to color on my bag but not enough time to make an accurate order? Cool.
… moreRunar Dehuvyne
Checked online and store closes at 10pm. Decide to make a detour on the way to grab dinner before heading to my daughter’s room at the hospital. Barely past 7pm when I get there and ita closed. Either staff your store or update your hours.
… moreJosiah Maldonado
Horrible service how is this old man even able to move that slow?? Seriously worst service he didn’t look at the receipt didn’t give me my drink gave attitude the whole time I was walking FOR WHAT I PAID FOR if I could give one star I would
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