Your local El Paso Subway® Restaurant, located at 5140 Fairbanks brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Tuesday | 8:30 AM–9:30 PM |
| Wednesday | 8:30 AM–9:30 PM |
| Thursday | 8:30 AM–9:30 PM |
| Friday | 8:30 AM–9:30 PM |
| Saturday | 8:30 AM–9:30 PM |
| Sunday | 8:30 AM–9:30 PM |
| Monday | 8:30 AM–9:30 PM |
Address and Contact Information
Address: 5140 Fairbanks Dr Suite 1, El Paso, TX 79924
Phone: (915) 755-8392
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Reviews
Margarita Anchondo
These two ladies working gave great service. Very informative regarding some coupons I wanted to use. Unlike the Subway on McCombs and Dyer where I waited over 4mins without being acknowledged while the employees were chit-chatting in the back. The young lady that took care of us was very attentive and made great subs. Thank you who ever hired these ladies.
… moreI G
I don’t know what happened with the quality of food and the service at this subway. Been coming to the Fairbanks location for years but never again after the way the employees were. I had ordered 3 footlongs online for my family and I should have checked the sandwiches right then and there but I had other errands to run before returning home. So when they took their first bite they immediately spit it out because the veggies were old and slimey. And it was like that with all 3 footlongs. And on one of them, the cheese wasn’t even right and they had put some sauce that wasn’t even supposed to be there. Obviously grossed out we called subway and they said it was my fault because I let the sandwiches get soggy because I waited too long and that they couldn’t do nothing anyways because they only give you a certain amount of time to complain so they couldn’t remake it or give me a refund. She didn’t even acknowledge me when I told her the errors with the cheese and sauce not being right. I know sandwiches are meant to be eaten right away and they will get soggy if you leave them sitting there, but the veggies were old and expired, I don’t know why they would serve it when they can cut fresh veggies. I’ve worked in a kitchen and know old veggies when I see them. The lady on the phone was very rude and made it seem like I was trying to cheat my way into a free meal. No mam, I’m just trying to get what I paid for and we didn’t even eat them, just threw them in the trash which is what the employees should’ve done instead of sending them out. It was a total inconvenience because I had to order from another Subway and no problems at all with them, the bread was actually soft not hard like at Fairbanks and they made the sandwiches correctly with fresh and crisp veggies. Ordering from the other Subway proved to me that the Fairbanks Subway just has a problem with the staff, I don’t know if they’re lazy or just don’t care about the food they’re giving out to customers, but it’s inexcusable when your neighboring Subways have to pick up your slack and have to do the job you should’ve done right in the first place. So if you eat/order here, as soon as they hand you that sandwich check it right there in front of them. And if you do need to complain make sure you do it within enough time cause they don’t care about you as a customer once the time limit has passed and they made their money and tip off of you.
… moreLetty Hernandez
Great place to grab a healthy meal the subs&protein bowls are great! my daughter always gets the tuna protein bowl with sweet onion sauce! workers are fast&polite!it’s better to go in the late afternoon.lunch time is usually always full
… morepureforce56
If you go to the subway on fairbanks, double check your order if you get Lola. First he messed up topping on 2 subs. That I was ok with. But I ordered 3 chocolate chips and 3 macadamia cookies. He didnt say anything when he gave me my order. When I get home, I see 2 chocolate and 2 macadamia and 2 raisin cookies. Very lazy and unprofessional.
… moreMichelle Marie
Ordered curbside pick up due to having my dog with me. The order was brought to me 10 min after the time it said it would be ready. I ordered 2 footling sandwiches to which I ordered avocado for one. Coming home we open our sandwiches and there’s not avocado for one and no cheese for the other, keep in mind they charge extra for avocado. The minimal error was them not toasting our sandwiches when we had put in the app to do so. I called the store and they said they could remake the sandwiches, I had mentioned that we had already opened them and we were very hungry and would not drive back and if they could arrange something. The employee proceeded to tell me there’s not much she can do and to call in 5 min to speak to her manager. All I have to say is that the same way we are aware of what employees go through, they also have to be mindful of their customers. Mistakes happen but this is not the first time something like this happens at this subway.
… moreBran Gar
Probably the best subway in the NE, the customer service is above and beyond. Establishment was clean, food was fresh and tasty. Clean restrooms. I have spoken.
… moreSilvia Jimenez
I used door dash…Todo the one that is on dyer send me bread with vegetables..
… moreUNI915
The staff was really friendly, professional and attentive. It was a really good experience. I highly recommend it.
… moreVicki Webb
Update: my mom was sick after eating the meatball sandwich last night.
… moreMaw Bear FIBRO WARRIOR
Food is good but slow down with the mayonnaise please.
… more