Social Profile: 
![]()
✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out
… View more
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 1659 State Hwy 46 W Suite 155, New Braunfels, TX 78132
Phone: (830) 626-9100
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
SUBWAY at 140 Highway 46 New Braunfels TX – Subway Locations
Discover better for you sub sandwiches at SUBWAY 140 Highway 46 in New Braunfels TX. View our menu of sub sandwiches, see nutritional info, find restaurants …
Subway Locations in New Braunfels, TX| Subs, Sandwiches, Salads
Subway Locations in New Braunfels: Tiger Tote, We’re Open – Closes at 10:00 PM, 1081 IH 35 South, New Braunfels, TX 78130.
Subway ® McCreless Market
Discover better for you sub sandwiches at SUBWAY 4102 S New Braunfels in San Antonio TX. View our menu of sub sandwiches, see nutritional info, …
Reviews
Taylor Raine
IDK who makes the schedules at this location, but they seriously need to rethink putting four kids on a shift. Came in and they asked if I was a DoorDash, I wasn’t and when I said I wasn’t they scoffed. They couldn’t decide who was gonna make the sandwich, and then they did, they made it completely differently than how they’re supposed to. For the cold cut combo the girl open the packaging that’s preset that you’re only supposed to sit on the sandwich and started taking the meat apart, she tried to put two of the 6 inch ones on a foot-long, which would be fine except one of them looked like it was multiple days old. They also didn’t cut my sandwich. I get their kids, but it’s a management issue for putting four kids on a shift, where is the adult?
… moreJulian Cisneros
Location has inconsistent opening times, web says one thing and the store has hand written signs saying when they actually open. The leadership here is weak if they can’t open when they say they open.
The employees let other people that work in the area get free fountain drinks while making the customers pay. They do it right Infront of your face. They literally walk in with their own canisters and fill it was soda! I’ve seen it happen before I stopped going here.
The employees here are hit or miss, some are kind but most are young, uneducated employees with no respect. This location is the reason I stopped going to Subway altogether. Reading the reviews from this place indicated that I’m not the only one that feels this way. New leadership is needed if this place wants to compete with the many more lunch options in this area.
… moreThe employees let other people that work in the area get free fountain drinks while making the customers pay. They do it right Infront of your face. They literally walk in with their own canisters and fill it was soda! I’ve seen it happen before I stopped going here.
The employees here are hit or miss, some are kind but most are young, uneducated employees with no respect. This location is the reason I stopped going to Subway altogether. Reading the reviews from this place indicated that I’m not the only one that feels this way. New leadership is needed if this place wants to compete with the many more lunch options in this area.
BLJ
1659 State Hwy 46 West
Suite 155
New Braunfels, TX 78132
Great subs and friendly staff! Healthy options.
… moreSuite 155
New Braunfels, TX 78132
Great subs and friendly staff! Healthy options.
Amy Pitzer
We showed up at 8:56 and the doors were locked and they wouldn’t serve us. They don’t close until 9pm. I only wanted one sandwich and it would have only taken maybe 3 mins. If you’re open until 9pm don’t close the doors at 8:56.
… moreArianna Taboada
Just went there today, they no longer have any of the stuff they used to have, the meat is completely hidden from view so they can skimp even further, they don’t accept coupons…. Basically whoever owns this place is a few….. use your imagination…. Pennies short of being a person who gives a single solitary effort about customer service/satisfaction. Save your time & find a location who cares about you more.
… moreJefferson Whitehead
Bacon was raw and the franchise owner refuses to accept coupons has signs posted in a few places saying so. Also they ran out of white bread, chicken was not that great. Employees were kind and professional.
… moreLinda Bruce
Dear Manger & Community I visit this Subway several time and Kodee, Kaylee, Madie have extreme customer service, all of them have smiles on their face, very polite, friendly, I also watch them work Together they have great team work and this location is very clean, the restroom is clean, what a wonderful atmosphere to eat and enjoy a meal, Kodee you go a extra mile with your service Thank you and the food is great I enjoy eating here, with your kind of service Success will follow you.
… moreAnna Jones
I usually don’t go into places where I can possibly have contact with jalapeños which I’m extremely allergic to but Gavin was so amazing and even though there was a rush he took the time to exchange his gloves so I did not come in contact with the jalapeños he just touch! No snarky comment no rude face just said yes ma’am and changed them! This interaction just made a new everyday customer! Thank you Gavin and the team today!
… moreRichard Ruby (Rubixcube82)
West Pointe Village used to be my go-to spot when time was tight for dinner, but after our recent experience, I’m reconsidering. On October 12th, 2023, my wife picked up three spicy foot-long hoagies for the family. When we started eating, we noticed the bread was extremely stale, tasting as if it had been left out for days. I called and spoke to a staff member named Jonathan, who was unsure of the situation since he had just started his shift. The manager, Nichole, was unavailable, so I left my number, requesting a call the next day.
On Friday, October 13th, I called around 10:30 AM to follow up, only to be told Nichole had stepped out and would call me back. By 5 PM, still no call, so I tried again. A young woman answered, claiming to be Nichole, only to admit she wasn’t after I began discussing my issue. The staff proceeded to make loud noises in the background, pretending they couldn’t hear me. It wasn’t until I mentioned coming in personally that the games stopped.
When I arrived at the store, I saw three staff members quickly move behind the counter. I asked for the Division Subway Manager’s contact information, but they refused to provide it, stating they do not release such details. I left my number again, hoping for a resolution, especially since my daughter, who is immunocompromised from cancer treatments, was looking forward to her sandwich. Sadly, it was inedible.
As of October 18th, 2023, no one has contacted me.
Pros:
– Timely preparation of food
– Clean establishment
– Option to order online
Cons:
-Poor customer service with no follow-up on serious concerns
-Use of stale bread, raising concerns about overall food quality and freshness
-Staff displays unprofessional behavior, including rudeness and avoidance tactics
-Management is unresponsive and lacks accountability for customer issues
-Refusal to provide contact information for higher-ups, making it difficult to escalate concerns
-Inconsistent communication, leaving customers feeling ignored and unvalued
… moreOn Friday, October 13th, I called around 10:30 AM to follow up, only to be told Nichole had stepped out and would call me back. By 5 PM, still no call, so I tried again. A young woman answered, claiming to be Nichole, only to admit she wasn’t after I began discussing my issue. The staff proceeded to make loud noises in the background, pretending they couldn’t hear me. It wasn’t until I mentioned coming in personally that the games stopped.
When I arrived at the store, I saw three staff members quickly move behind the counter. I asked for the Division Subway Manager’s contact information, but they refused to provide it, stating they do not release such details. I left my number again, hoping for a resolution, especially since my daughter, who is immunocompromised from cancer treatments, was looking forward to her sandwich. Sadly, it was inedible.
As of October 18th, 2023, no one has contacted me.
Pros:
– Timely preparation of food
– Clean establishment
– Option to order online
Cons:
-Poor customer service with no follow-up on serious concerns
-Use of stale bread, raising concerns about overall food quality and freshness
-Staff displays unprofessional behavior, including rudeness and avoidance tactics
-Management is unresponsive and lacks accountability for customer issues
-Refusal to provide contact information for higher-ups, making it difficult to escalate concerns
-Inconsistent communication, leaving customers feeling ignored and unvalued
Jacob
I don’t remember the two guys who helped us, but they were good and accurate with our order. They gave us fresh bread, unlike some other subways around town.
… more