

Your local Bryan Subway® Restaurant at 725 E Villa Maria brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 725 E Villa Maria Rd Suite 900, Bryan, TX 77802
Phone: (979) 823-7827
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Forward this to the district manger:
Unresolved Mobile Order Issue (Case #: ONL0018527
Still seeking a resolution regarding a mistaken mobile order placed through the Subway app and the lack of follow-up from both customer service and the local store.
Date of Incident: May 9
Case Number: ONL0018527
On May 9, I mistakenly placed a mobile order at the wrong Subway location, likely due to the app switching my selected store after reopening it mid-order. Realizing the error immediately, I attempted to call the store to cancel. Despite multiple calls, no one answered—just an ongoing, loud ringing tone with no option to leave a message.
I proceeded to place the order again at my regular location and contacted Subway customer service to address the error. The only response I received was a brief message stating that the issue was “resolved,” with no explanation of what that resolution entailed. I was never contacted by the store or anyone from Subway.
When I visited the store in person, the manager, Gerald, informed me there was “nothing he could do.” Only after I pushed the issue did he agree to take my contact information and said he would forward it to the district manager. Given the vague and dismissive response from support and the inaction from the store, I’m left with no confidence that this will be followed up.
In any case, I have attached:
• Screenshots of missed calls to the store
• Mobile order confirmations from the Subway app (original and corrected)
• The customer service response from case ONL0018527
Thanks!