Social Profile: 
![]()
![]()
✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery
… View more
Your local Houston Subway® Restaurant at 8420 Katy Freeway brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 8420 Katy Fwy Suite #400, Houston, TX 77024
Phone: (832) 806-4514
Order and Reservations
Order: Order online
Photo Gallery
Related Web Results
Subway Locations in Houston, TX| Subs, Sandwiches, Salads
10001 Westheimer Rd Suite 1020 Houston, TX 77042 Oak Village Shopping Center We’re Open – Closes at 9:00 PM 10086-B Long Point Dr Houston, TX 77055
Our Menu | Subway®
The Subway menu offers a wide range of sandwiches, salads and wraps. View the abundant options on the Subway menu and place your order online.
Subway in Houston, TX – DoorDash
Find Subway locations in Houston. Order online for pickup or delivery on DoorDash.
Reviews
Crystal Martinez
Absolutely unacceptable experience. This was one of the worst customer service interactions I’ve had at a Subway. From the moment we walked in, the employee—whose name was either Valentina or something very close to that—had a rude, hostile attitude and made it clear that we were an inconvenience.
There was no greeting, constant eye-rolling, and irritated responses to simple questions that are part of ordering a sandwich. What makes this worse is that this is not the first time she has been rude; we’ve experienced the same behavior from her before, which shows this is an ongoing issue, not a one-time bad day.
The sandwich was made carelessly, and there was zero courtesy at checkout—no thank you, no professionalism at all. Paying customers should not be treated with this level of repeated disrespect. I will not be returning to this location unless management seriously addresses this problem.
… moreThere was no greeting, constant eye-rolling, and irritated responses to simple questions that are part of ordering a sandwich. What makes this worse is that this is not the first time she has been rude; we’ve experienced the same behavior from her before, which shows this is an ongoing issue, not a one-time bad day.
The sandwich was made carelessly, and there was zero courtesy at checkout—no thank you, no professionalism at all. Paying customers should not be treated with this level of repeated disrespect. I will not be returning to this location unless management seriously addresses this problem.
Yareli
I just experienced the worst service from the lady that as I see from the review done 6hours ago today was also serviced by her! (01/14/26) I place an online order and upon pickup my order is not done because the toaster is not working( complete understandable it’s not their fault ) the guy assisting me originally had no form of knowledge on how to process a refund so it was not a problem to wait for this lady as she was in the restroom. After waiting and explaining I needed a refund because clearly I was not taking any food items as my order was heated items. I explained I was pregnant and can’t eat any deli food items as they kept pushing on me to get and I kept declining for that matter . She kept telling me to get refund online but online only gives “get directions / contact store “ no refund option in any way. She would not even attempt on doing the refund on her end. She kept getting loud and rude talking with such an attitude so of course I matched the same energy because I’m not blaming anything that happen on her I was clearly just wanting a refund and even after I asked for any type of help or phone number she stated there was not any other outcome other than taking deli items (which I can’t consume ) or getting my order as it is and toasting it in my home . I am in disbelief the audacity she had throughout and as well as I wish service manager or supervisor for the area makes her accountable for her actions, as clearly I’m not the only one who has had issues with her and her customer service is not ok.
… moreE BRO
I will not be back. I felt like I was sitting under leaf blowers due to all the ceiling fans furiously spinning. Instead of running the air conditioner at a normal temperature, they keep the restaurant hot and run the ceiling fans. It irritated the hell out of my eyes. The employees do not understand english so it takes a long time and numerous corrections to get your order correct, which slows down the order line. It was clean. The employees are friendly. But it could be so much better, like their competition is.
… moreSorna Chocks
This Subway location shows it closes at 9 PM on Google Maps, but it actually closes at 7 PM. We placed an online order based on the posted hours. When we arrived, the location was closed. Next day, we went to talk to the person working there, she fidn’t speak English, which made it very difficult to communicate and resolve the issue. The order is charged and we did not get any refund yet. Very bad service, please update a manager number to raise a complaint.
… moreLaQueshia Thompson
If I could have the reciew with ZERO stars I would’ve done just that. Let’s just start with, out of the 3 ladies working today NOT 1 OF THEM SPOKE ANY ENGLISH!!! The one that took my order couldn’t make a sandwich to save her life. Just decided I wanted shredded cheese on my sandwich without asking, warmed my meat and cheese together, put oil and vinegar directly on the bread, the sandwich is literally falling apart. I WILL NEVER RETURN TO THIS LOCATION!
… moreWongi Hsu
ChatGPT 5
Temporary Chat
You said:
was attempting to apply the coupons (paper coupon and app coupon) to get footlocker sandwiches. A lady was at beginning what I am going to order and then she tried to look at what I have on hand. After I told her that is a coupon, she started to say no she cannot help me on that.
I was asking two more times to confirm that “you sure I am not able to use coupons”, and she responded “no coupons here”.
And at this moment, she said it loudly (maybe it is because the environment is little bit noisy), and everyone started to stared at me.
ridiculous
幫我修文
ChatGPT said:
以下是你原文的潤飾版本，我將它整理成更流暢且清楚的敘述，保持事實但更專業、自然：
I was trying to use both a paper coupon and an app coupon to get some Footlocker sandwiches. At first, a lady at the counter asked what I wanted to order and looked at what I had in hand. When I told her that I had a coupon, she said she couldn’t help me with that.
I asked her two more times to confirm, “Are you sure I can’t use these coupons?” and she replied, “No coupons here.”
At that moment, she suddenly said it loudly (maybe because the place was a bit noisy), and everyone started staring at me.
It was really ridiculous.
… moreTemporary Chat
You said:
was attempting to apply the coupons (paper coupon and app coupon) to get footlocker sandwiches. A lady was at beginning what I am going to order and then she tried to look at what I have on hand. After I told her that is a coupon, she started to say no she cannot help me on that.
I was asking two more times to confirm that “you sure I am not able to use coupons”, and she responded “no coupons here”.
And at this moment, she said it loudly (maybe it is because the environment is little bit noisy), and everyone started to stared at me.
ridiculous
幫我修文
ChatGPT said:
以下是你原文的潤飾版本，我將它整理成更流暢且清楚的敘述，保持事實但更專業、自然：
I was trying to use both a paper coupon and an app coupon to get some Footlocker sandwiches. At first, a lady at the counter asked what I wanted to order and looked at what I had in hand. When I told her that I had a coupon, she said she couldn’t help me with that.
I asked her two more times to confirm, “Are you sure I can’t use these coupons?” and she replied, “No coupons here.”
At that moment, she suddenly said it loudly (maybe because the place was a bit noisy), and everyone started staring at me.
It was really ridiculous.
Jasmine R
did an order through Uber eats, completely wrong order that was delivered to me. had my name and receipt with my correct order they just threw in a random sandwich in my bag and called it a day. tried calling the number on the receipt AND on Google and both don’t work. thank God Uber just refunded me my money.
… moreRoss the gutterman Rodriguez
I ordered a sub, special sub for 3.99, I got chips too.. during the whole order she was saying no. Also was out of items, lots. When it came to paying ahe was going to keep my change until I called her out, even then she didn’t give me all of it and told me to go away
Rude and horrible.
… moreRude and horrible.
Blake P
Just an awful attempt at a sub. Ordered through the app. While all ingredients were right… I ordered the ‘less mayonnaise’ option. The amount of Mayo on this sandwich was frightening. It was also spread on at the opening of the sub like it was mustard on a hotdog. The staff was not friendly either. There are other subways close by- just go to those instead
… moreStephen Gill
Are we rounding up on the bread length again? Also saw a sandwich artist accidentally knock a cutting knife onto the floor at 12:40pm 3/8/23 give or take a few min. Left it there a minute or so then snuck down and picked it up. Rather than placing in the back kitchen area to be washed and cleaned, he simply put the knife back at the holder just below the sandwich making station. I lost my appetite and that is disgusting. Please investigate this with your camera system.
… more