Subway

  2.7 – 131 reviews   • Sandwich shop

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Your local Plano Subway® Restaurant at 5960 W Parker Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 75093

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Order: Order online

subway.com

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Reviews

Ameen Shawwa
Oh boy, what do I have to say about this location? I really can’t give it a one or two star like everyone else on this website because I would just feel so bad about doing it. This location has a very special place in my heart, and it would kill me to give it something less than three stars. The three stars are only because of how much this place means to me personally.

I always remember coming into this Subway with my friends during senior year of high school. We would just hang out and have a good time here. Sometimes, I would come alone after school and watch YouTube videos while eating my 6-inch sub. Those memories are precious, and they make this place special to me.

However, I have to be honest about the food and service. The bread is usually stale, and the people who work behind the counter barely understand what I’m saying. The ingredients aren’t always so fresh either. Despite these issues, the fact that this place is very cheap keeps me coming back whenever I feel like getting Subway.

So, this is one of the better Subway locations you’re going to get in terms of nostalgia and price. I’m not saying you shouldn’t come here, but beware that bad experiences may vary.
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Shawn Sutherland
On a good experience, they had one kid working there who seemed to barely know what he was doing. I had to restate my order twice. Still got home with cold sandwiches even though I saw him put them in the heater.

Had to heat them up ourselves when we got home
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Joellyn Rastello
Just got a sub. Got home to eat and opened it up. I was given the wrong bread. Ordered Italian herb and cheese. Got plain white. Sadly disappointing. The bread is dry also.
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Chitex03
This is one of the closer Subway locations near my home, but unfortunately the service and getting online orders correct has been inconsistent for the past several months. I rather prefer they make the sandwiches in front of me, but their online app is usually where the deals are offered. This leads to employee error in making the sandwich with the correct ingredients/sauces selected on the app and they “skimp out” of having enough ingredients into the sandwiches.

Also, they seem to never have cookies ready to be purchased and are always out (typically around 6 or 7 PM, when store closes at 10). This points to lazy employees and/or management. I was going to purchase a $5 ft long chocolate chip cookie instead, but passed since the employee didn’t seem to want to be there and I didn’t want to inconvenience her.

After reading the reviews and hearing about the roaches, it’ll be hard for me to return to this location.
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Anna
It’s your standard Subway. Sandwiches made fast in front of you with plenty of topping options. The shop was busy, but clean and the staff were cordial and did a sufficient job. The atmosphere of every Subway is a 3, imo. They could use an updated look.
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Randall Middaugh
The tuna fish is exquisite. I must know the recipe but nobody will tell me. I will keep on buying the tuna sub even if I find out the recipe.
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Jim Turner
We ate at this subway today. My son ordered for me. The lady behind the counter charged him for guacamole on the Southwest steak and cheese wrap which comes with guacamole as you can see from the Subway website. She refused to remove the charge after I showed her. Then while eating I found mold on the tortilla.

Poor food quality and worse customer service.
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Adiams
I have a similar review. The woman (younger, maby indian) was touching her phone while using food safe gloves. She was using the food gloves to play with her phone, touch other dirty items, then would take the same glove and touch all the food. extremely unsanitary
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Ella Q
Idk, the food was good, but im pretty sure there was a hair in my food, the guy said it was part of the cheese or bread but I don’t believe him. He still made me another free one so it was a fine.
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William Hunt
First time at this location, so idk if this is normal or not, but. I saw the employee sitting in a chair phone in hand and an airpod in when I walked in. She stood up, put the phone down, adjusted her hair, and touched her airpod to pause whatever it was she was watching/listening to. Then, put gloves on and greeted me. No hand washing?!? Gloves do not replace the hand washing step in food safety.
I wanted to walk out right then, but after working 14 hours in my own restaurant, I was hungry and forgot to take a meal with me.
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