Subway

  3.9 – 421 reviews   • Sandwich shop

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Your local Conway Subway® Restaurant at 855 East Oak Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 72032

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Order: Order online

subway.com

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855 East Oak StreetWe’re Open – Closes at 11:00 PM. 855 East Oak Street. Suite C. Conway , AR 72032. US. All Subway Locations · US · AR; Conway.

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Reviews

Sky Bau
As a food critic, I was very disappointed with my recent visit to this Subway location. The moment I walked in, the store smelled strongly of cigarette smoke, which is completely unacceptable in a food establishment. The vegetables looked old and close to spoiling, and the overall cleanliness of the restaurant was very poor.

Customer service was also lacking — the staff did not seem attentive or professional. Their uniforms and hats were dirty, which raises serious concerns about hygiene and food safety. This location clearly needs to undergo a thorough inspection, as it fails to meet basic health and cleanliness standards.
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Jessica M
This isn’t a sandwich. $8 for literally nothing. Drove off to look at my sandwich and realized it was on the wrong bread. So I go back inside and the lady had such an attention and said “we’re out of your bread”. I ordered online. They had my phone number. Didn’t call me and ask what I wanted instead. HIGHLY disappointed in this subway location. Definitely drive the extra mile and go to the one by Sam’s.
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sandra jones
Greetings when you walk in. Smiles and up sales for more meat.

I will definitely be back
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Nate Cowden
After placing an online order, I arrived at the store and waited for my order to be completed. After 30 additional minutes of waiting and watching walk-ins get orders and leave, I decided to wait in line for my “online” order. During that time, a customer in front of me went through the entire process of ordering a salad and then after checkout was told by the staff that they had not had any forks for 3 weeks. This customer said “how am I supposed to eat a salad without a fork?” then left. A Door-Dash customer who had been waiting long before me, finally got his order, but was told that they didn’t have the sauce that was requested by the Door-Dash Customer. In the meantime I went through the process of proving I had placed my order online, and they started clamoring to make my sandwich. After a few frantic moments, I was told that they couldn’t make my sandwich, because they were out of bacon. I said that I wanted a refund, to which they said “that won’t be possible because it was ordered on the app” I demanded they attempt the refund, which was ultimately successful. I then left without a sandwich and lost all of my lunch break. I would not recommend going the Subway at 855 East Oak Street in Conway.
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Nicky Allen
I was in this store on 5/17/24. They had a rush due to people in town for graduations, so they ran out of a few things. There was one very unpleasant woman in store that caused a scene, put staff in uncomfortable positions. The staff handled her with such grace and did everything they could to accommodate this woman. I did not get their names, but it was during lunchtime. Just know you have some amazing young people working this store!
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Boricua CJ
No Stars! I made an online order for delivery to my job. the site said it was delivered so i went to check and nothing was here. Then i looked at the site and it said it was delivered to their own store. I called and tried to explain what had happened and got a very rude lady. She alleged Door Dash picked it up. Being a Door-dash customer i called them (very kind and professional) the representative said they do not see a door-dash order and i have to call Subway since it was off their site. I call Subway back and tried to explain again what was told to me and i asked they need to make it right or give me a refund . The Lady (whom i found out later her name is Courtney) said to me that’s not how it works and hung up on me again. With my Credit Card statement clearly says the payment went to Subway, I left my job and showed up at the restaurant since the Manager Courtney kept hanging up on me. Obviously upset because i spent $32 and no food, no accountability with the Manager not trying to make it right. I said i was there to pick up my food or get a refund ; she was VERY aggressive; said she will not give me the food or a refund because door-dash picked it up. I reiterated i wouldn’t be standing there had i got my order. The Manager was adamant that door dash took the order. She wasn’t helpful so i called Door-dash since i am a customer with them and NEVER had a problem with them before because they always make it right and put the representative on speaker. While the Door-dash rep was trying to assist and had no record of my order. The manager Courtney was very aggressive and threatening all while i was on the phone with Door-Dash Rep whom heard it all . At some point the Manager Courtney said she will call the police on me, which i was okay with since they just took my money and no service. I waited about 15min and had to return to work. I got nowhere, no refund, no food and I WILL NEVER BUY SUBWAY AGAIN! If Subway Corporate is reading this I am sorry you have women like Courtney managing your store. She doesn’t have any Customer Service abilities and trying to fight customers is ridiculous. She was hateful and threatening! Door-dash Representative put in a report with Subway as well. ANYONE READING THIS STAY AWAY FROM THIS STORE!
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Hayden Morgan
Every time I come here the employees are rude, short, and or hostile. My experience was with Joe whilst she didn’t do anything extremely bad, she was short with me and didn’t even know her own menu. I told her I was using a coupon and she ignored me till I showed her it then she forgot my cup. When I asked for it she slammed it and went here you go. Overall, not a good day to go to subway!
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Kirsten Corter
I have ordered Subway from DoorDash 2 times from this location; both times my sandwich was made incorrectly. They added extra condiments that I did not ask for and am unable to eat due to health issues. Whenever I called them to discuss the issue with me there was not a manager available to talk to. I requested that a manager call me the next day and never received a call back. The first time I ended up having to drive from another town to the restaurant to get my corrected sandwich. The second time this happened I was unable to go get the correct sandwich at that time and was told I could come sometime within the next week to pick it up. I went to the restaurant 4 days later and received terrible customer service. The manager was very rude about the situation and told me they had a 3 day policy in which I could come pick up the corrected sandwich. I was told differently over the phone and when I brought this to the manager’s attention she made a rude comment and stormed into the backroom to avoid confrontation. I tried to call customer service and was told by an automated system that everything had been moved digitally. Whenever I tried to talk to a human no one answered the phone. I am not normally one to leave reviews and am very patient and kind with these types of situations. However, I will not be back. I have had issues before, but these two situations put me over the edge. I enjoy Subway and hope this feedback will help improve to how it used to be.
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Fast Glass
We recently ordered sandwich and cookies trays for pickup not realizing we needed to give more notice than what we were. When I called the store directly they were so friendly and helpful and took my order that evening. We had it picked up the next day before noon. Everything was ready plus it looked and tasted wonderful. We had plenty for everyone to enjoy and I appreciate the manger and his staff so very much!! We will definitely be using them again. Thanks so much!!
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Allison Graham (Alice)
If i could it would be NO stars. Honestly disappointed in this store. Between the abuse from the management, racism, and above all the moldy food I will never go back there. I tried to make.complaints but only get the standard response from the area Manager Lisa that the issue will be taken care of. But I go in and I have moldy onions and bell peppers on my sandwich. The Manager Courtney denies and threatens to call the cops on me if I did not leave. If your the franchise owner for this location I would love to speak with you as your Managers will not provide me the way to contact you.
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