Haven Bonnell
We got 2 foot long subs, on our rewards if we bought one the 4th would be free. We expressed this to the lady who was working, i believe her name was Sarah. Her attitude was appalling, she expressed she’s always by herself in the store when we tried to initiate some small talk and asked if they had her working by herself. I understand getting frazzled, but that doesn’t mean you can be talk however you want to the customer. We even tried small talk to lessen the tension and just got attitude in return. She never scanned our rewards app and stated she can’t give us credit for a sandwich we already paid for. Then when we went to hand her a gift card we had gotten she got another attitude with us and told us she doesn’t scan it, we scan it (we weren’t sure if it would work on the card reader or not). This was the worst experience I’ve had at subway, this was also the first time I had ever been to this location and I will NEVER be going back. I’m taking my business to the one off pine street that I usually go to, at least the employees are nice there. Also, the bread is stale and my husband had hair in his sandwich. So definitely not going back.
… moreKory Gibson
Only one person working and only a thousand people in line. Corporate greed knows no end. There should always be 2 servers on staff at dining locations. Great service, poor upper management.
… moreAbigail Dycus
Sarah is amazing !! She always makes the experience pleasant and welcoming. She is so nice and bubbly , I always stay and eat when she is here! Thank you sarah!
… moreHandGunHobo
If you are on a time crunch do not eat here. Took 35 minutes to make two sandwiches. One employee working the front and changed gloves at least 12 times while making my two sandwiches. They are more concerned about the mobile orders and DoorDash than the customers in the lobby. I was one of the 8 customers waiting for my sandwiches when a door dash rep came in and they stopped making sandwiches to take care of the door dash order. The other employee was just hanging out in the back. This isn’t the only time that they have been slow or took care of the mobile orders while I was in there. Lack of management is the issue. One of my sandwiches wasn’t even all the way together.
… moreMiranda Gladney
Sarah is AWESOME! She made sure everything was perfect! She is super friendly and very funny! You should hire more people like her! Definitely will be returning to this location because of her!
… morechris_playze 28
Our sandwich artist Sarah was wonderful and was very patient while we ordered on the app and even helped us order on the app, I would rate more stars if I could this is the best subway around!
… moreKeicie
Sarah has an amazing attitude and is always a pleasure to see. She is over the moon when she nails the better build. 🙂
… moresarah graham
I have been to this location many times and have seen the crew change. The new manager seems to truly care about the employees and their jobs. Sarah has been so kind and inviting each time i have been there. The young lady akiri is sweet and kind and always a joy to see.
… moreAbigail Dycus
Sarah goes above and beyond to make sure customers are satisfied. I only come in when she is here and she makes everything with love!
… moreMike Barnes
We ordered 5 footloose toasted only one was actually toasted. When my wife called to let them know the acting manager called her a liar.
… more