Subway

  3.7 – 122 reviews   • Sandwich shop

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Your local Derby Subway® Restaurant at 1820 E Madison brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 67037

Hours

Monday10 AM–9 PM
Tuesday10 AM–9 PM
Wednesday10 AM–9 PM
Thursday10 AM–9 PM
Friday10 AM–9 PM
Saturday10 AM–9 PM
Sunday10 AM–9 PM

Address and Contact Information

Address: 1820 E Madison Ave, Derby, KS 67037

Phone: (316) 789-8170

Website: https://restaurants.subway.com/united-states/ks/derby/1820-e-madison?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=22473&utm_campaign=evergreen-2020&y_source=1_MTQ4OTUxNTUtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

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1820 E MadisonWe’re Open – Closes at 9:00 PM. 1820 E Madison. Derby , KS 67037. US · Derby Rock CenterClosed. 2701 N. Rock Rd. Suite 100. Derby , KS 67037. US.

Reviews

Jason Decourcey
Staff was extremely rude when I first entered and snapped at me if I had a preorder. I said I did not and she had a very cranky looked on her face, I said I was going to order here and asked if I needed to order via the app. Her coworker said that she needed to know if I had a preorder, should have turned around then. She also seemed extremely put out when I asked for the bread to be toasted (right at the start), ordered a 12″ meatball marina. I should have requested meatballs from this decade as the ones I received looked like they were leftover from their original grand opening and were completely overcooked and hard as a rock. Completely not fit for eating. What an absolute waste of time and $11.16. It soon found its new home in the trashcan as I could not even think of finishing it. I wish I could rate this lower than a one.
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Wendy Joy Johnson
So this evening we decided to go to this subway. We hadn’t been in some time but didn’t think it was that long to warrant such a change in policy. The clerk behind the counter gave me a dirty look as I came in. Ok… as I gave her my order I asked if my flat bread could be toasted I find it easier to fold for the person making it but she told me they weren’t allowed to do that… not allowed??? I responded with mild frustration and confusion, she told me I was being rude. Well after she did in fact do just that. I’m sorry I think it to be incredibly rude for a service person to refuse to do a simple request for a customer and then call them rude. Do your job…it’s subway where it’s made the customers way. Some remedial customer service training is in order for this one.
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Lucky-Wolf 55
First and most importantly the food, fresh and tasty. Not greedy on portions. And there cookies are amazing as always. Service great people fast and friendly true sandwich artist. Atmosphere basic subway ehhh.
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PAC PAC
Went to get a sub today for lunch and went inside after waiting in the drive thru that hadn’t moved in 10 minutes. Glad I went in, bread, meat and cheeses looked good but when I got to the lettuce it was brown and the spinach was all wilted, both obviously old. I asked if they had fresh lettuce, the guy said it comes from the same place and stirred it up with his hand. I said no to the sandwich. Hey subway owner and staff, Subway’s tag line is Eat Fresh, you should have fresh veggies.
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Rudy
Horrible service from the little girl that has something on her head all the time that looks like pantyhose. Very rude and un attentive when we visited. Doesn’t know how to make a sandwich at all. Will be our last visit there for awhile as long as she’s there.
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Teara McClelland
Sat in the drive through for 30 minutes. Once I finally got to the ordering screen had to wait another 10. The new girl was confused and was confusing me. Couldn’t answer my question. I wanted it toasted. It’s not even warm and didn’t get veggies I asked for. Hopefully my boyfriends doesn’t have onions bc he’s allergic and I asked for no onions. So we’ll see. They were nice but it shouldn’t take that long
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Kelli Dollarhide
The male staff member that prepared my sandwiches was calm, courteous, and well mannered. However, the female individual was in a very inhospitable and caused a very tense experience. There was no teamwork from the second and it made for a very awkward and agitated experience. The interference in service affected the atmosphere and very seemed to postpone the service for customers in line after me.
Good food, good primary service, but the overall comfort level was less than satisfying.
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Cindy Patry
Stopped tonight in the drive thru, did my order and proceeded to the window. No one ever acknowledged I was there. A worker came by the window twice but didn’t even look at me. No one was in the restaurant and no one else was in the drive thru. I waited roughly 10 minutes and then left. Poor service!!!!!
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Cam
Hi guys, I have had a very wonderful experience with the owner of this particular restaurant and I just had to share. Thank you all for your kind and generous words and for the unforgettable experience of the subway sandwich. I love you all!
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Stan Bogdan
Pulled into the drive through had to wait 25 minutes to get to the speaker to order, there where only 2 cars a head of me when we pulled in line. Then I was told to wait to order there were 3 people still a head of me, don’t use their drive through they prioritize only people in store and were very short and flustered.
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