Subway

  3.8 – 163 reviews  $ • Sandwich shop

Your local Gladstone Subway® Restaurant, located at 324 North East 72nd Street brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️ Dine-in ✔️ Curbside pickup ✔️ No-contact delivery Subway 64118

Hours

Sunday9 AM–10 PM
Monday
(Labor Day)
9 AM–10 PM
Hours might differ
Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–10 PM
Saturday9 AM–10 PM

Address and Contact Information

Address: 324 NE 72nd Terrace, Gladstone, MO 64118

Phone: (816) 468-4499

Website:

subway.com

Photo Gallery

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Reviews

mollie wheeler
if it was possible to give this place no stars, i would. i came in with a gift card, had a $30 total. was told my gift card had $23. so i split the transaction; when i went to pay with the g/c again; was told it had $16. i asked how that made sense, they said “oh that is confusing.” so i then stepped out of line and told them to help others in line. when i loaded the g/c on my phone there was $6 on the card. i was fuming. they told me there was nothing they could do and they gave me no solutions whatsoever. 100% do not recommend.
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DeLaney Jones
This location is awful. My husband just went in to get my usual order. And when saying he wanted mayo, she put ranch on the sandwich. He politely asked her to remake it as it wasn’t for him, but for me- and she refused and barely scraped it off. He payed for it, not wanting to cause a disturbance but came home and felt horrible about the entire interaction and doesn’t know why he paid. We want a refund more than anything. This is so frustrating and everytime we go in there someone is either rude, or just doesn’t want to be there. I have worked on the food industry and understand how tough it can be, especially when working alone- but I always treat everyone with respect as well. This has been a ridiculous experience.
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Olivia
This subway has the worst customer service ever! The owner needs to retain their staff on how they treat their customers! We will never be back to this location and will actively tell everyone how horrible they treat people with special needs!
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Jordan Fowler
Horrible customer service. Extremely slow and unmotivated staff.
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Dani Rae
I really wanted subway and this location was the closest. I went in at 6:58 pm and I was greeted by a very very rude older lady who obviously hates her job and she said “do you have a remote order?” And I replied “no.” And she said “I am only doing remote orders, I’m closing” while she was making sandwiches. Nothing is put away, she did not seem to be closing, and I said ok so you can’t just make me a sandwich, she said again “I’m only doing remote orders” so I said “so I can just order online right now?” And she said “ugh I guess” she really made me feel like an inconvenience to even be there. I work in food as well and if I am going to be closing over 3 hours early, which I never would be I would at least lock the door. As they have a parking space outside for online orders and you text them when you are there. It’s not a huge deal at this point. She was just so rude and angry and I’m sorry she must have been having a bad day. I work in food like I said but I never take out my bad day on the customer. She should be happy she was getting to close 3 hours early bc she “didn’t have a closer” bc at my job if I didn’t have a closer i would be closing my store and I wouldn’t be doing it 3 hours early like she did and I wouldn’t be mad at the customer I would be upset at the employee who failed to show up. I will not be back to this location bc reading the reviews I see alot of complaints about a snobby rude old lady that I assume is the same women so she’s obviously rude all the time and my experience had nothing to do with her situation this night .
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Lisa Clark
Very clean alllll the time food stacked perfectly
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K C
Very impressed with how clean this location was. Excellent customer service! Best Subway in the area and I definitely recommend.
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Tim Sullivan
Lady at the register had a to go order. I waited for 15 minutes, which would’ve taken her less time to make my ONE sandwich, than it did for her to make 5 sandwiches. Oh, and you can’t use the bathroom here. Apparently, one of their employees locked the key to the bathroom inside the bathroom. Which begs the question why they’re locking the bathroom in the first place. If your time is valuable and prefer quality customer service, avoid this location.
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Satchel Smith
They have their ups and downs. Today the bread was so old and over-cooked it was like eating dead skin. I really wanted to get some cookies with my food but I could tell all the cookies were old and hard just from looking at them.
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Claire Godfrey
Says online and on the door that they’re open till 10pm. I got there at 915. The open sign was lit up, and there were two people working inside. The door was locked. One of the people made eye contact with me and then just looked away.
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