John Kahrs
Took 30 minutes to get a dozen cookies with two people ahead of us. Younger lady working was trying hard and friendly. Issue appeared to be phone in orders, and pick up orders for like Grub Hub. We all had to wait inline till they filled all these orders. This is not right, we stood and waited, the line grew to the door, more people waiting. The older lady had a terrible attitude, and was not really helping the younger lady. Older lady went to the back to bake bread. Really????? Finally got our cookies after older lady finally waited on us. She was getting mad as she couldn’t get six cookies into a box. Was banging the boxes on the counter. “Hey lady, we don’t want smash cookies!”. Five stars for young lady working her tail off and smiling to all customers. Zero stars for older lady that waited on us. My advise is find another job. One positive was the cookies were excellent! Not worth the 30 minute wait, but soft and delicious.
… moreDebbie Boyle
Went in there today too get two sandwiches and a drink. I was charged 3:09 cents for a large drink. Really . That’s highway robbery, Won’t be back.
… moreChristine Harrison
I was in the Kearney store on June 23rd around 11:15 a.m. I had the rudest lady wait on me that I have ever seen in my life. After she was rude to me she realized and tried to make it up and blame it on the company for why she was so mad. She deserves to be terminated. I go to Subway every Monday and Friday. I went back on the 27th which is today. The nicest lady waited on us and everything was perfect to a T. I will return to the store but if I see her working there I will turn around and leave.
… moreBrandon Farmer
Just spent my entire lunch break standing in line with five other customer. The two women working ignored all of us the whole time just checking their computer and making sandwiches for online orders. When asked if they were going to serve the customers that have been in line the lady was rude and said they are going to do all online orders first because they already paid. Most of us walked out. We would have been paying customer too but thats lost now. Rude ladies, cant say anything about the service or food, it was non existent for in store customers.
… moreLane Thompson
Good food, but having customers at the counter and both employees seeing them and ignoring them is a crap move. Then both employees proceeded to act like we were bothering them? Highly disappointed in a place I’ve loved and used heavily to be treated like an issue for ordering food.
… moreConnie Crawford
Subway’s Turkey Bacon Guacamole wrap on a tomato basil tortilla is a nice change from a typical cold-cut sub sandwich.
… moreJeanne Hewitt
I used the app to get the bogo offer, but when I went in to pick up our sandwiches, they weren’t ready…. The order hadn’t come through. The gal asked if maybe I had sent the order to a different store. Checked my phone and I had started the order, but not completed it. She was very kind and then very quick to make our sandwiches. Since I was right there, I asked her to leave the onions off of my side of the sandwiches …not only did she prepare them correctly, but she labeled them “his” and “hers”, which we didn’t discover until later. We were pleasantly surprised at her attention toward us. The manager of the store has been there for years, and clearly maintains a positive culture in her store as this young gal seemed happy and eager to please. We are happy with our hometown Subway!
… moreAdil Umer
She cleaned the stems on the spinach !
Food: …
… moreAlyssa Smith
I really like this Subway location. The staff is friendly, attentive and prompt. Sandwich is always perfect, never lacking. I will say that I do understand being short staffed and they get a multitude of online order. On more than one occasion I’ve had to wait for them to complete online orders before they are able to help me. A better system should be put in place. When you have people lined up and out of the door, maybe if one person made online orders and the other tended to in store customers it would go much better. Just my thought and opinion.
… moreAndrew Durham
Good place for subs. Usually have coupon deals you can use to save on lunch. Sometimes it can be a bit of a wait during lunch rush but the staff is usually fast getting to everyone.
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