Daniel Rodriguez
The attention is shit, today Sunday January 18th the lady who was in the store yelled at me for not understanding 100% English, so I didn’t buy anything!
… moreThe Great Satan
Gross area with overflowing garbage cans and people begging for cash. At least 4 employees around with only one making sandwiches. Food was good.
… moreTommie Brooks
I purchased a foot long sandwich and everything was fresh.
The food area was clean.
I was waited on in a timely fashion.
I didn’t sit there to eat.
… moreDwan Lacy
This location employee are rude and getto. Please put people in place that have some sense of customer service the people I had an interaction with were rude and the atmosphere was not so pleasant.
… moreCrystal Thomas
I ordered online from this Subway at around 7pm and when I arrived to pick up my order they where closed. I was super mad because it states online that they closed at 10pm but this wasn’t the case at all. Now I’m stuck with the task of getting a refund for my order because it was paid for online when I placed the order. It took me a few days to get in touch with the right person to give me a refund and after that I still had to wait 3 or 4 business days for it to apply to my card. Never again will I order from this Subway online or any other line because their protocols are screwed up and I feel if I’m ordering fast food then I expect to get fast service and food but with this location I got neither.
… moreAbdur rahamaan Shaik
I have called on 05/31/2025 morning at 7:03am. Just to ask weather they are open or closed. She told they are closed. But I was outside of restaurant which says open. That’s weird
… moreabraham ross
I ordered food on the app it happens to go to the store I was an Alton Illinois I noticed it was the wrong store I called the store and told them do not make the order they said okay I want to hear an order at the store I was picking it up from in Alton Illinois the next morning I cannot get ahold of no One online how do I get my $19.74 back
… moreMahmud Kadimov
I asked nicely the guy who was making me a sandwich to change his gloves after he was done with the customer in front of me, and he was very rude about it. He was bit#ing all the time he was making my sandwich. I wanted to leave in the middle, but I was too hungry, didn’t eat the whole day. No one should ask him to change his gloves, it’s Subway rules, and you have to do it without people asking you to do so.
… moreSuzanne Roussin
Ordered dinner delivery for the family thru the Subway app from their new menu and paid extra for double their new toppings. The app ordered from this Broadway store saying it was the “participating location” that carried these items. The doordash driver (the app didn’t mention it was going to use doordash nor the extra charges that would incur) was a nice guy. But the sandwiches had NOTHING of the toppings ordered. I got bread, a few slices of meat, mayonnaise, and no cheese. No double anything. No new menu sandwiches. I called the store and they said they don’t have any of those toppings or new menu items. I asked why didn’t they just call me and tell me and they said “Well, we can’t just call everyone who orders things we don’t have”… HOW OFTEN DOES THIS HAPPEN?! Then the manager offered me a $5 refund, when I spent almost $50, but only IF I bring him the sandwiches back. What were they going to do, re-use them? Gross! Besides, I said, I ordered delivery so I wouldn’t have to go up to the store because I’m disabled and can’t right now. Then he got aggressive with me and said he’s going to come to my house and get them, like he was threatening me. I called his bluff and said “come get them, then” and suddenly he stammered something about not having my address (my address is printed at the top of the receipt, so of course he does).
I finally called doordash and they were very nice. I explained if I were to call my credit card company and dispute the transaction, it would cancel the tip for the driver, and that’s not fair to him. So doordash is contacting Subway’s corporate office to get me refunded without taking away the delivery guy’s money.
… moreHerbo
Horrible absolutely…staff didn’t take orders due to interaction with friends from neighborhood…food was dry and not fresh which is weird considering they make it right in front of you..And establishment was dirty with food on tables…I would highly recommend others go to a decent subway at other locations .. Lowest score 0 outta 5!
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