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Your local Mount Carmel Subway® Restaurant at 801 Walnut St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Tori Bruce
Foods good. My coworkers and I order from here often. The customer service is terrible. The majority of the dayshift workers including the manager are especially rude to customers and have been on multiple occasions.
… moreKylei Miller
My coworkers and I frequently pick up mobile orders from this establishment for lunch 2-3 days a week. Nevertheless, the customer service has been disappointing lately. We visited last week, and my coworker observed they were currently preparing her sandwich. Through no fault of their own, she forgot to add a special message to her order regarding her allergy and accidentally called the wrong location. She courteously requested a new sandwich and apologized. Regrettably, the male and female staff members collaborated and began yelling at her, asserting she had left a negative review two to three months prior stating they had made her sandwich incorrectly. They asserted their manager had reviewed the security footage, which proved they had not made the sandwich wrong. However, my colleague has never left a Google review. When she denied their accusation, the female staff member responded with a terrible attitude, saying ‘YEAH, YOU.’ The disrespect displayed was sufficient for us to decide to take our Subway orders, which we place two to three times a week, to a different location.
… moreMason Allen
Always makes my sandwich right it’s perfect it’s clean I love the employees surper nice Especially the managers
… moreLeah Leisure
Placed an order online to be picked up at 6. I received an email at 545 saying it was ready to be picked up so logically, we went to get it but it hadn’t even been started on yet. *It actually ended up being about 30 minutes after my requested time.* Now I understand that they had a sudden dinner rush & I’m in no way upset that my order was not ready by my requested time however, I feel as though I should have been notified that my order would be slightly delayed instead of it being ready for pick up early, or at the very least on time. They also did not provide the extra toppings or special requests we included & 3 people ordered nearly identical sandwiches but none where marked to show the differences. I get that employees can feel pressured to get everything out during rushes but I believe management should have provided the appropriate training to anticipate those times of the day & to triple check visual orders since customers are trusting them read for their personal preferences, opposed to being able to verbalize requests with eye contact. Disappointed this evening but there’s always room to improve!
… moreJose Estrada
Soon as you walk in you’re greeted and the seating area is clean. They had attention to detail when they made my sub! It was very good.
… moreNoah Anderson
I went through the drive through to place an order for my wife. We get her sandwich and it hasn’t been toasted and doesn’t have all the ingredients she wanted. We went back and they remade the sandwich and, still got it wrong but, my wife didn’t want to cause a scene. Out of the past 3 times we’ve gone at least 1 thing is wrong, missing cookies, untoasted sandwich, or missing ingredients.
… moreSavage Nation
I was excited when Subway added a drive thru at our local store. However that all changed today. I had placed a mobile order that was to be ready at 1235. I arrived a few minutes early as the last time I had done a mobile order my sub that was toasted was barely over room temp.
Anyways, as I get there I noticed a worker was outside helping a customer with the automated menu board designed to make things easier. Apparently she was having troubles working it so the employee came out to help. It took 10 minutes to process her order just for the next car to get pulled up.
The next car pulled up and I am guessing they were ordering for an army as it took them 15 minutes to get their order placed. In the middle of them placing their order another worker came out and brought me my mobile order but the problem with that is the way the drive thru is designed. There was no place to go as it is designed for 1 lane. So I just had to sit there until the people in front of me got done ordering.
Luckily there was enough room to go around but in total time it took me 30 minutes to get in and out for 2 cars so I once again get to enjoy a barely above toasted sub. I’m sure in the future when people get to work the automated menu things may process faster but the way it is designed seems like it is going to become a nightmare due to how many buttons you need to hit per sub. I’d highly avoid the drive thru of there is more than 1 car in it.
… moreAnyways, as I get there I noticed a worker was outside helping a customer with the automated menu board designed to make things easier. Apparently she was having troubles working it so the employee came out to help. It took 10 minutes to process her order just for the next car to get pulled up.
The next car pulled up and I am guessing they were ordering for an army as it took them 15 minutes to get their order placed. In the middle of them placing their order another worker came out and brought me my mobile order but the problem with that is the way the drive thru is designed. There was no place to go as it is designed for 1 lane. So I just had to sit there until the people in front of me got done ordering.
Luckily there was enough room to go around but in total time it took me 30 minutes to get in and out for 2 cars so I once again get to enjoy a barely above toasted sub. I’m sure in the future when people get to work the automated menu things may process faster but the way it is designed seems like it is going to become a nightmare due to how many buttons you need to hit per sub. I’d highly avoid the drive thru of there is more than 1 car in it.
Tenna Perry
Ordered on app. Got there a little before time due. Went to drive thru and waited almost 10 minutes to just speak to someone. No one in dining room, no cars in line. Worker said I was early but to drive around to door and he would bring it out. Twenty minutes later I was still waiting. Went in, my heated sandwiches were sitting on rack. Finally got them and realized the “meal” parts of order weren’t in bag. No drinks, no cookies, no chips. Then, of course the parts I ordered, they were out of.
Very unhappy customer who had frozen seafood, ice cream and various meats in carto take home.
Warmed groceries from wait, cold sandwiches, lousy service
… moreVery unhappy customer who had frozen seafood, ice cream and various meats in carto take home.
Warmed groceries from wait, cold sandwiches, lousy service
Erin Henry
I went in to order myself a sandwich and while the sandwich was good the customer service could use improvement because the lady that was in the store at the time was very rude and threw my receipt at me and the bag for my food
… moreKrystina
Mt carmel is by far our favorite Subway. Their bread is never hard or dry. Their cookies are never crunchy. Fast service. They have a drive thru that doesn’t always have all of their options but overall, excellent.
… more