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Your local Cherry Valley Subway® Restaurant at 7200 Harrison Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 7200 Harrison Ave Fc-10, Cherry Valley, IL 61112
Phone: (815) 332-5131
Order and Reservations
Order: Order online
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Reviews
Adam Riha
First off the Subway in front of the Cherryvale mall in the road ranger was closed because the employee didn’t show up. So to please my son we went into the mall to get his sandwich. Big mistake. The store does not honor the coupons and made their sign to only allow you to get their select sandwiches. They were out of ingredients to make the first two subs I requested so instead of ordering the 3 foot long subs I just left with one 6” sub. It’s like the slums of Subways. This franchisee should be ashamed of his store! Wouldn’t be surprised if he owned the closed store out front as well.
… moreJay Pat
I ordered two foot-long sandwiches, but both of them had cucumber, which I did not request in my online order. Additionally, when I received my order, the veggie patty was frozen. I asked to see their food license, but they did not show it to me. When I requested to speak with the manager, they told me the manager did not want to talk to me. What kind of response is that? This is the service you provide? I will not be buying from you anymore.
… moreMeredyth Pfeifer
Stopped at Subway in the Cherryvale Mall to get my granddaughter a meal. The girl behind the counter seemed a bit flustered, and didn’t seem to know what sandwiches were available. When I asked for a cold cut combo, she stated that they didn’t have that at this location, even though it was posted on the menu board, and it appeared that all the listed ingredients were visible in the case. I had a question about the bread, and she quite rudely said that it was the right bread. She then continued to make very condescending remarks about me not knowing what kind of bread it was. When she asked if it was a combo, I said “No, just the sandwich.” My granddaughter then asked for a drink, so I amended the order to a sandwi h and a drink. The server then very sparkly said,” Oh so NOT just a sandwich.” with an eye roll. Overall, the attitude of this server was extremely rude. Normally, I enjoy getting food from Subway, but this is a location I will never patronize again. The server was not wearing a name tag, but we were there on November 3rd 2025 at 3:15 pm.
… moreRainwater
Lady at the counter almost didn’t make me anything cause I made the mistake of checking allergy menus and it happened to be 8:00 while the rest of my family got to order, since other places were still serving in the food court but this was the only place I knew I could eat with my dairy allergy. I’ve never eaten at any of the other places, so I didnt want to risk anaphalaxis on a family outing. I begged the lady to just make one sandwich for this reason, and she sighed while slamming bowls on the counter because she couldn’t be bothered to make just one more sandwich, and was like, “for future reference, when everything is put up, it means we’re closed,” like I’m a child. She also tried guilt tripping me with the whole “Now I have to make another sandwich because you’re here,” and even admitted they were closing the Subway early at 7:45 while China Wok and the others were still going past 8. Thankfully, I still received a sandwich. This is part of closing customer service. If you can’t handle it, don’t close. I have to help last minute customers when I close. If I can do it, she can too.
… moreHandy Mandy
I approached the Subway counter to place an order. There was no one there right away, when the lady came out she rolled her eyes at me and slammed the “be back in 15 minute” sign on the counter.
It was apparent she didn’t want to serve me and her break was entirely more important.
With that I didn’t say a word, instead, I turned around and walked away. There are other choices in the malls food court to pick from. As i was walking g away the woman working at subway screamed at me until I was out of sight.
I didnt say a word and I was treated like this… makes me want to run back and spend my money where I as a guest was treated poorly.
This is terrible customer service and I will not go back. Her behavior was totally uncalled for and not to mention humiliating that a word was not said by me but I got screamed at and everyone in the food court turned around and watched.
Never never never again. People like this should not be working with the public, they are a drain on the company and with an attitude like that a drain on the company assets.
Subway needs to reevaluate who they hire.
… moreIt was apparent she didn’t want to serve me and her break was entirely more important.
With that I didn’t say a word, instead, I turned around and walked away. There are other choices in the malls food court to pick from. As i was walking g away the woman working at subway screamed at me until I was out of sight.
I didnt say a word and I was treated like this… makes me want to run back and spend my money where I as a guest was treated poorly.
This is terrible customer service and I will not go back. Her behavior was totally uncalled for and not to mention humiliating that a word was not said by me but I got screamed at and everyone in the food court turned around and watched.
Never never never again. People like this should not be working with the public, they are a drain on the company and with an attitude like that a drain on the company assets.
Subway needs to reevaluate who they hire.
ken bragg
Waited in line for a long time. Felt bad for the girl working there until she took a lady that cut in front of me.
… moreSaurabh Patel
We ordered the veggie patties sandwiches, but all veggie pies were pretty frozen. They didn’t warm it even and all ingredients were messed up even requested to talk to the manager, but Manager didn’t want to come on the phone and they are also running this restaurant without having the food license I requested to show them the food license, but they didn’t show me the food license.
How they can run the food restaurant without having the food license even their employees are not ready to show me the food license. Even manager was not ready speak with us.
… moreHow they can run the food restaurant without having the food license even their employees are not ready to show me the food license. Even manager was not ready speak with us.
Steven Locke
Sandwich was good, customer service was poor. Girl making sandwich didn’t have a uniform or hat on. Ordered a #3 said I want exactly what’s supposed to come on it. Missed 3 items, kept looking back at menu board above to look at ingredients to make sandwich. Girl checking me out kept talking to her friend who wanted to borrow her debit card. Just wasn’t that great of experience.
… moreSusan Weers
I called all the Rockford area Subways to ask if they had the seafood sensation sub and they all said no except this one and I got there and found out they don’t have it either. I do eat other subway sandwiches, but the seafood sensation sub has been my favorite since I was a kid. I think it was called seafood and crab when I was younger. Very disappointed. Totally wasted my time!!! Needless to say they didn’t get my business today. I walked across to Sbarro’s and ordered food.
… moreBianca S (Bee)
Served me raw bread!!!! I ordered a sub on a Sunday afternoon and when I bit into it I realized the bread was still dough. Went to the counter to tell the staff and all they said was “ thank you” I’ll definitely be filing a chargeback with my bank and checking in with a doctor because consuming raw eggs can be harmful if not deadly
… more