David Sydow
I ordered a Veggie Delite salad online on10/28/25. I picked it up, went home and ate it. When I was done, I noticed there were no tomatoes or cucumbers in it. Both were listed on the receipt in the list of ingredients.I tried calling them for about a half an hour and no one answered. I drove back to the store and told the lady working there what 2 ingredients (at least) were missing and she told me she didn’t see tomatoes on the ingredients list. They were on the list. She told me she couldn’t make me a new one because I already ate the original one. I told her I was hungry and ate it and then realized there were no tomatoes or cucumbers in it. Who brings a salad home and then picks through it with their fork to make sure everything is there? Nobody. There are better Subways in Rockford. Frequent THEM, not this place.
… moreMollie Maxedon
My boyfriend and I go here quite often and the staff is always beyond friendly and always have smiles on their faces. The food is always fresh and tastes delicious!
… moreShauna Carter
The best Subway I have had in a while. Great customer service, and this location has a drive thru!
… moreMyshila Smith
Went through the drive through was asked what kind of sandwich I wanted & what I would like on them after paying for my order I was told that they where out of Mayo the bread I asked for the bottle sodas I asked for was charged for 2 bottle sodas only received one was charged for 4 cookies only received 3 & both sandwiches I ordered looked threw together went back the nxt morning my order was fixed but hair was in my sandwich I will nvr go here again
… moreFrancis Monzon
My sandwich was delicious and I loved the customer service best subway in Rockford thank you to Alexander Anderson for making sure I had a great experience i appreciated Happy Holidays !!
… moreMichael Gardner
Looks good, tasty and great service. Thanks so much.
… moreBrian Ellison
Hot, fresh ingredients on a toasted Italian footlong roll!
… moreJoshua Potts (HaphDamned)
As a subway, its above average. They were missing several items, but thats not the employees fault, it’s bad management that didn’t plan ahead. The staff were very friendly and helpful. They were very kind and patient with the older customers and they were able to handle large and complex orders. I would recommend this location just because of this alone.
… moreSpotLight
Take down the drive thru if it’s not gonna be utilized correctly. Paid for my food and sat at the window for 25 minutes, yelled into the window, no awnser, I had to go in and when the saw me started making the sandwich while I fetched my chips and drink. Not only that but the sandwiches weren’t even cut, weren’t toasted, 1 didn’t even have cheese.
… moreNichole Nichole
CHECK YOUR RECEIPTS! On 2/13/24 around 11-11:30 am at this subway. The cashier #1010 on the receipt gave herself a tip from my drive through order. I didn’t notice until I made it 5 minutes up the road. I drove back to the restaurant confronted her as polite as possible. Until she told me “I” did it. Her SCAM is if you pay with debit or Apple pay she tells you, that you have to hold the card reader just long enough for her to say “Never mind it worked this time” so that if you comeback to confront the issue her excuse is that she handed you the reader so you must have tipped her. I can imagine she’s scammed a lot of customers. Also she distracts you from the total by talking about random things. She needs to be stopped.
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