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Your local Lansing Subway® Restaurant at 3513 Ridge Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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SUBWAY at 17749 Torrence Ave Lansing IL
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Subway, 3513 Ridge Rd, Lansing, IL 60438, US – MapQuest
Get more information for Subway in Lansing, IL. See reviews, map, get the address, and find directions.
Reviews
Janette Avalos
Ordered on the subway app and I was disgusted when I got home. First of all I requested pepper jack and toasted the sandwich had American cheese and was not toasted. Second of all I ordered extra onion not the whole onion on the sandwich
… moreMichelle Ringo
I placed an order online before going to work. I paid extra 3.79 to upgrade add a drink and 2 cookies. When placing your online order it gives the option for fountain drinks and bottle. Bottles have pictures there is no price difference when you choose online unless you choose to upgrade to a med or large fountain drink. I go in the store pick my food up and Nick refuses to allow me to get the drink I ordered he said he keyed it as fountain. I ordered it as a bottle. He said he could not call a manager, could not refund me, could not give me the drink I ordered. So we were at an impasse. He tells me aggressively take the drink and I am just going to ban you, of course I am not a thief or a fool. I asked for my money back and he states he cannot because there is no Mgr. I asked him to call the Mgr. I explained he was going to have to do something and if you left him in the store he was empowered to make a decision. He finally gives me my money back and I tell him I’m going to leave a review he said he does not care. I leave call on 8/18 ask for a manager get questioned why do I want one someone named Sheila answers the phone she is nasty. She said that she’s aware that the website does not charge more thats not her website and not her problem. I advised its definitely not my issue I did my part sounds like an internal issue. I advised I was going to reach out to the owners she said they won’t care and hung up. So while you were my go to store. I will never do business with you again and I will be filing a formal complaint with the BBB and the Chamber of Commerce. I would give zero stars if it were an option service is horrible.
… moreBri Nix
If you want your food Serviced by “Kathy Bates” with a little bit of Attitude smh Thank God the Young Gentle actually served me…The Older Woman was the “Peanut Gallery” in the Backround. Responding to my Question…Its Time for her to Retire…Not sure of the noise level because all I could hear is her Snapping at me because the microwave isnt working. ♀️
… moreJulie Banderas
Very very sweet people here even to that one rude customer ☹️ and to whoever was being rude at the workers here I hope you dropped all your sandwiches you ordered.
… moreDiane Martin
First, the good…the young lady who made our sandwiches was wonderful. She made our sandwiches exactly how we wanted them. Now, the bad. I bit into my sandwich and there was an olive seed hidden in it that almost broke my tooth. Another incident happened that I will discuss with the company itself, but let’s just say that the manager there is not the most pleasant person to deal with. She may need a refresher course in good customer service.
… moreCarolyn Caffey-Mabry
I usually go to this particular restaurant because it is convenient. On my way home I stopped in and Employee A greeted me and took my order. While she was making my sandwiches, Employee B came from the back with Employee A’s cellphone. It had gotten wet. Employee A immediately stopped servicing me to go check on her phone. Employee B came to take over. Employee A began mopping the floor and when she came to complete my order, I had to ask her to change her gloves. Meanwhile Employee B is serving another customer and her long braids were “raking” over the sandwiches on the counter. I know this is long but put on a hair net when you’re around food and change your gloves when you step away from the counter! I was so turned off! I believe in letting people know when they do an awesome job in the restaurant but I also will let you know when I’m disappointed. I was disappointed!
… moreCarolyn Hines
I go to this subway quite often for years! I was so disappointed when a new employee fixed my sandwich he was so nervous he made me nervous,I ordered a six inch chicken teriyaki he was reading off a card instead of listening to what I wanted on my sandwich he was shaking while he sloppily added loads of veggies that fell off the bread and chicken it was so sloppy! Please teach new employees how to do their jobs BEFORE working with your customers! It was an awful experience!!!
… morebarry patterson
Please, if you choose to wear extensions down to your hips, tie them back…don’t like your hair swiping across the food!!!
… moreNayomi Ceja
If I could give it no stars I would. Absolutely horrible customer service! The guy that made my sandwich was extremely rude and was rolling his eyes every time I said something. Very unprofessional will not be going back to this location
… moreSmiles Smiles
Bad experience 2day. The girl that was fixing my food, if she’s there next time I go, I wouldn’t allow her 2 fix it again. She kept trying 2 put food on my sandwich that fell on the counter. I had 2 keep stopping her from doing it. She was very unsanitary.
… more