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Your local West Chicago Subway® Restaurant at 1491 W Roosevelt Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 1491 W Roosevelt Rd, West Chicago, IL 60185
Phone: (630) 562-4618
Order and Reservations
Order: Order online
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Reviews
Daniel Guerrero
This Subway is very disappointing. I stopped in with my family to have lunch. Two adults and two children. We waited 7 minutes with no one attending to us, which wasn’t a big deal. Eventually someone walked over to us and told us that they couldn’t attend to us because their drive thru was busy. I told them I could wait, but the worker said they wouldn’t attend to us because they were busy. Total disappointment. I will never give them my business again.
… moreArchy M
This person serving is strange. I ask if they’re open , I order a sandwich and wait over 10 minutes because she’s having a chat with another colorful saleswoman, disrespectful to the customer. I perfidiously say that I wrote “order tomorrow,” and she says- ” thats ok “…..
Advice to the owner: get a new staff member ASAP, because this approach to work and customers is what your business is all about bo going down …. It’s a disgrace. If there were minus 5 stars, I would still give it less. The overall behavior is shameful. This woman mistook a Subway in the USA for some stall in an unknown village in the jungle country…. Shame on her for such behavior and service to people! Never back again and not recommend for each customer of subway …
… moreAdvice to the owner: get a new staff member ASAP, because this approach to work and customers is what your business is all about bo going down …. It’s a disgrace. If there were minus 5 stars, I would still give it less. The overall behavior is shameful. This woman mistook a Subway in the USA for some stall in an unknown village in the jungle country…. Shame on her for such behavior and service to people! Never back again and not recommend for each customer of subway …
Marie
Ordered online through the app for delivery a footlong, two bags of chips and a bottle of Diet Pepsi. Brought my sandwich, but forgot my bags of chips and Diet Pepsi. I caught the dasher in time through messaging, ahe apologized, told me they only handed her the sandwich, and was nice enough to go back for the rest of my order. When she got there the subway person said they had no way to look up my order, and weren’t going to give her my food. I ended up sending her a screenshot of my order which was inconvenient because I was at work. They messed up, and then weren’t going to make it right? Terrible customer service. Then when I went to eat my sandwich, it was made completely wrong with missing ingredients, barely anything on it, and stale bread. This location is terrible.
… moreMohammed Salman
Tried ordering, but literal seconds before I ordered they closed the system and said sorry we can’t help you. Didn’t even try to offer an alternative solution. They just said, well then you should have ordered 2 minutes earlier instead of waiting to come and make sure your orders right, even though this location and company is notorious for doing it wrong and then not making it right after the fact.
… moreCaca Caca
This is the worst subway I’ve ever been to. I got two broccoli cheddar soups and it results they were bad already. She put the soup in the microwave straight out of a closet that they never clean. I insist you need to close down or which your worker they are lazy. Giving food that is moldy, or just something like rotten soup is insane.
… moreAnas Salman
I came to this location to place an order for two Tuna Subs because they were one of the only locations that accepted coupons in the app. It shows I can use them, so I drive over. Then when I’m there they tell me I can’t redeem my coupon because they closed their system literally 1 minutes before I arrived, and refused to just honor the coupon. Wasted my time driving 20 minutes, and the last time I ordered online and picked it up, they got my order wrong and gave me half portions. Terrible service, and made me feel duped.
… moreRosario Dimiele
Ordered a tuna with double meat. Ask the girl are you sure that’s double meat. She said yes that’s absolutely double meat it is a pathetic disappointment. Double meat my butt cheek. This place is a rip-off. Don’t waste your time don’t waste your money. The only good thing is that footlong cookie other than that this place is beyond awful
… moreReid Litkauo
Just overheard the health inspector chastising the employees for not washing their hands x.x
… moreJaysun Hamilton
Lady did not know how to make sub properly. The veggies and bacon was not spread it throughout the sub it was bunched up and she barely speaks English. Then also tried to argue with me about what I got was not the same as what she was making, which had nothing to do with it. never let them ring up your food first make sure it’s made correctly before paying for it.
… moreEd Bluhm
I ordered for a pickup.
Barely any meat
Little to no lettuce
1 tomato ..
95% Bread
No napkins.
Called them 3 times. No answer.
This place will never be on my list to go ever again. If I could rate a zero, I would. Don’t waste your time or money here.
Terrible Terrible Service and argued with me regarding my order. I normally go to Subway about 1 time a week and order 2 sandwiches. I think that I have eaten at Subway for the last time.
… moreBarely any meat
Little to no lettuce
1 tomato ..
95% Bread
No napkins.
Called them 3 times. No answer.
This place will never be on my list to go ever again. If I could rate a zero, I would. Don’t waste your time or money here.
Terrible Terrible Service and argued with me regarding my order. I normally go to Subway about 1 time a week and order 2 sandwiches. I think that I have eaten at Subway for the last time.