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Your local Dekalb Subway® Restaurant at 928 W. Lincoln Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Reviews
Deanna Gardner
I ordered via the app for delivery. I ordered an Oven Roasted Turkey wrap with extra lettuce and green peppers and baja chipotle sauce, a Soda and bag of chips.
I received a wrap with BARELY any lettuce or green peppers. It was ALL turkey. I did not get my soda.
I attempted to call the store 4 times. All 4 attempts just kept ringing and ringing until the call disconnected at around 2 minutes of ringing.
… moreI received a wrap with BARELY any lettuce or green peppers. It was ALL turkey. I did not get my soda.
I attempted to call the store 4 times. All 4 attempts just kept ringing and ringing until the call disconnected at around 2 minutes of ringing.
S R
I would rate this subway in minus. And the owner of this subway he is a nice man but his wife Anu is so rude and disrespectful with the customers. She wants me to pay for a little extra sub crunch. Also that lady wants me to rush and was very rude. She was touching the veggies after cleaning the hand sink that is opposite side of the serving table we can clearly see that… she didn’t even washed her hands properly this is how she serves the food. Guys never ever go to this subway they serve very disgusting food you have to look through it then you can clearly see that… And note to Anu… the sandwich which I left over you can build a house with that… and with that extra money for sub crunch save your house.. Don’t ever go to this place!
… moreKory Jackoswitch
If I rate a no star that would be great too. If you don’t have time to do my sandwich please hire more people who have time instead. I literally just asked them make my one slice of tomatoes into two pieces and the answer for the person is we don’t have time to do your stuff. Then what are you working there for? There is only two people in the whole store to place an order me and the other person that’s it. Ridiculous. I’m paying for my shit so please be responsible about it.
… moreRoberto Gonzalez
Ordered a chicken bacon ranch with a 7.99 coupon. Doesn’t exclude the chicken bacon ranch. Lady says it’s going to be extra for bacon even though it does not state on the coupon. Didn’t think much of it until I came back another day and tried again trying to point it out. She still said the same. Now I see how they are charging it as to screw over the customer. I’ve had it done at other subways just fine. Scummy. Make sure they are ringing you up correctly or don’t support this location.
… moreGouthami Challa
I had a very disappointing experience at this Subway location. While the owner is polite, I found the customer service from one of the staff members, Anu, to be extremely unprofessional. I was surprised to be charged extra for a small amount of sub crunch, and when I asked for clarification, her response was dismissive and rushed.
Additionally, I observed a concerning lapse in hygiene. After using the hand-washing sink, she handled vegetables without properly washing or sanitizing her hands. This raises serious food-safety concerns for anyone dining here.
Due to these issues—poor customer service, unexpected charges, and hygiene concerns—I do not recommend visiting this location. I ultimately chose not to take the sandwich I ordered.
I hope the management takes this feedback seriously to improve training, cleanliness, and customer care moving forward.
… moreAdditionally, I observed a concerning lapse in hygiene. After using the hand-washing sink, she handled vegetables without properly washing or sanitizing her hands. This raises serious food-safety concerns for anyone dining here.
Due to these issues—poor customer service, unexpected charges, and hygiene concerns—I do not recommend visiting this location. I ultimately chose not to take the sandwich I ordered.
I hope the management takes this feedback seriously to improve training, cleanliness, and customer care moving forward.
akumalla vinay
Very disappointed with my experience at this Subway. The owner, Anu, was extremely rude and unprofessional. She treated customers with no respect and made the visit unpleasant. Definitely not the kind of service expected from Subway. Hope management looks into this.
… moresai deepak
Very disappointed with this Subway location. The staff were rude and had a terrible attitude — no greeting, no patience, and acted like helping customers was a burden. The service was slow and unprofessional. I’ve never had such a bad experience at Subway before. This place seriously needs better customer service and staff training.
… moreByrdie Seda
Apparently, “Turkey” sounds like “Tuna”. I’ve never, ever had a mistake like that. Good thing I’m not allergic to fish, otherwise, I could be dead. When I went back, they were very understanding and remade my sandwich for free without anymore issues. Good customer service increased my rating
… moreRib Woo
This is a horrible restaurant. They messed up our order and this lady sat and argued with my husband or 20 minutes to just remake the order or refund it. NEVER again will we go to this Subway.
… moreKevin Wright
Very clean and organized. Quick and followed directions. Will go back again.
Came back again for lunch today. I saw a woman giving them attitude when she was the one who wasn’t clear about how she wanted her order. They handle it very well and patiently. Still a great experience
… moreCame back again for lunch today. I saw a woman giving them attitude when she was the one who wasn’t clear about how she wanted her order. They handle it very well and patiently. Still a great experience