

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 1805 Oakton St, Elk Grove Village, IL 60007
Phone: (847) 758-9443
Website: http://www.subway.com/
Order and Reservations
Order: Order online
Related Web Results
Subway Locations in Elk Grove Village, IL| Subs, Sandwiches, Salads
Subway, 25 Arlington Heights Rd, Elk Grove Village, IL 60007, US
Menus for Subway – Elk Grove Village – SinglePlatform
Reviews
When I walked in, I was given permission by another employee to get water from the drink station. While I was doing that, this employee was having a side conversation with someone she was not even serving, and instead of greeting me or addressing me professionally, she yelled at me and said, “Next time you better ask me if you’re going to get water.”
I was caught off guard because I had already been told it was okay. I even asked if I was supposed to pay for the fountain water, and I made it clear that if it was an issue, I had cash and was willing to pay. Instead of handling the situation respectfully, she continued speaking to me in a rude and scolding tone, like I was a child. She then told me I needed permission from her, which made no sense since her colleague had already told me otherwise.
What made it worse is that I was actually preparing to buy a sandwich, but after being treated that way, I no longer wanted her handling my food. She later told me to get water from the fridge after already making the situation uncomfortable and disrespectful.
Her colleague even apologized and said she acts like that with everyone, which is not acceptable. I was also told by staff at the hotel where I’m staying that she is known for being rude and that they no longer eat there because of her attitude.
Customer service was poor from the start. I was not greeted properly, I was spoken to disrespectfully, and the entire situation was handled unprofessionally. If this is how customers are treated, I do not see why anyone would want to come back.
Not going back. Thank you but no thanks.
Never order here, please.
I would recommend “NOT” to go this place Even by mistake.
One of the worst customer service of Subway, I have ever seen.
The lady who we ordered Subway today She was Very mean, Not listening a single word of customer. She was sitting with family members at workplace.
No taste in food. Seems like workers are coming for their fashion show.
Not a single demand of customer was satisfied.
The server seemed allergic to customer service. We ordered 4 subs online and were standing to get our food ready and she literally told us to sit on the table rudely and not stand on the counter and see our food getting ready. And she didn’t stop at the end e we said her that you didn’t add Jalapeno in our order and she was about to hand over the food she said she was not done yet rudely. Never seen such type of service in any of the subways very disappointed.