Subway

  3.7 – 165 reviews   • Sandwich shop

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Your local Kalispell Subway® Restaurant at 2445 Hwy 93 N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 59901

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Order: Order online

subway.com

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Reviews

The Rivals
I asked for pepper jack, expecting 4 slices on my footlong.The Dude added 8 slices of cheese onto my sandwich? Where they finding these geniuses? I bet they wont add 8 slices of bacon or throw in some extra chips. Subway step up your game, you just lost a customer. Btw dude was filthy and cleaning his hands on his apron, gross.
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Kandra Grace
Customer service was horrible. The server was very clearly upset. Basically throwing items. Mumbling and cussing about being the only person there.
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Lynn W
Used app to order. This is the BEST Subway in Kalispell. Sandwich was well made and online requests done. Thank you!!!
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C L
This Subway location (by Kalispell Home Depot) has been our family favorite for years. The daytime manager is a gem! She is friendly and always accommodates our special requests and even remembers our orders when we walk in. This is rare these days in the service industry, so a shout out is well-deserved to this wonderful woman!

However, for the first time ever I encountered an exceptionally rude employee on the evening of June 23rd at around 5 p.m. I didn’t see a nametag on her uniform but I make mental note of her poor customer service skills at every turn. The employee had dark red dyed hair and was surly from the get go. The other employee at the counter was fine and almost seemed ill at ease witnessing her co-worker’s bad behavior which has prompted this review.

I was the only customer when I approached the counter. The unwelcoming employee had a scowl on her face when she asked for my order. The first sandwich request I had to repeat three times. When requesting a kids’ sandwich, I began with…”I’d like provolone…” at that point she abruptly barked at me, “The vegetables are the other side. Tell me what MEAT you want.” She didn’t even give me a chance to finish my request which included my meat request, salami and turkey. She then proceeded to place pepperoni on the sandwich. Thank goodness I was watching her to correct her. No apology came from her at her mistake. By the way, she forgot to add the turkey.

When requesting that mustard and mayo be added first on the second sandwich, a footlong, I may as well have asked for the moon. Her audible sighs of incredulity were almost laughably melodramatic. I pointedly told her that for years I’ve ordered that footlong with condiments added first. Evidently she has never experienced an order that deviated from whatever norm she follows and she made sure to display her exasperation.

When I arrived home with my take-out order, she had managed to botch the kids’ sandwich, forgetting the mustard which I had requested. I guess I didn’t supervise her closely enough.

A phone call to this location went unanswered and voicemail is not set up, hence this public review. I don’t tolerate this ridiculously inept and blatantly ugly behavior well in the service industry. This employee needs correction and some serious training in customer service. I left that store shaking mad and very hesitant to ever return without a manager present.
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Benjamin Koehler
Shout out to the two awesome workers working today April 11th at 6 30 pm. Very kind and great service. Even after having a large order of like 37 samdwhiches before me, they had an amazing can do attidude! Glad to see amazing service in the valley
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Erin Gardner
I popped into Subway this evening. I inquired about what a good amount of money on a gift card would be to cover a full meal. I was attaining one to gift to a homeless gentleman. As soon as the subway employee understood what I was trying to do, he pulled out his wallet and matched me $10. What a wonderful and kind human, excellent service and exemplary kindness! Thank you sir, you simply made my day a bit brighter!
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Robert Jackson
I showed up here to eat dinner at 7 PM, the store closes at 9 PM, and I was told that the indoor dining area was closed. If it was like 8:45 I would totally get it as I have worked in the service industry before, and you don’t know if somebody is mindful of cleaning up after themselves, and a lot of employers don’t like to pay employees after closing. I probably won’t be coming back to this location which is an absolute shame because it’s right in the Home Depot parking lot.
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Julia Evans
Corinna and her team did a tremendous job preparing a take out luncheon for 75 people! The packaging was excellent, food was great and enjoyed by all. Thank you to everyone at Subway who made our event a success. We’ll do it again next summer.
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N. Valentine
My family went into this store and were not greeted. My husband had to ask for service. When he noticed the veggies looked slimy and old, he mentioned it to the woman behind the counter and she actually yelled at him that the veggies were fine, took a handful of lettuce and threw it on the floor. She was shockingly rude and unprofessional and the food all looked very old and rotting. We will never go back or recommend this store to anyone. The subway in Walmart is close and the staff are much nicer. Stay away from this one!!!
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Ronnie Alford
I highly recommend all of the Flathead valley subway restaurants! I’ve at 3 of them with zero disappointments!
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