Mackenzie Lindorff
I picked up my online order last night around 7:30pm. Thankfully, I checked my order before leaving, because I was missing chips, cookies, and drinks. I asked the employee at the register for my cups and cookies, which he provided… eventually. He took his sweet time bagging up the cookies and almost added them to the order of the customer behind me. When I went to fill my soda, there were fruit flies all over the fountain pop dispenser As I was filling my soda, another customer came in the door, and one of the employees instantly and rudely said, “just so you know, its going to be awhile. We have online orders ahead of you”. And then moments later, that same employee handed all the online order slips to the other employee and said “here, you have to handle these. I need to go take a breather”… all together, unprofessional.
When I got home, I realized that 2 out of 4 of my sandwiches were completely incorrect. Wrong bread, wrong toppings, not toasted, etc… perhaps someone else’s order? I headed back to Subway to ask them to remake my sandwiches, but doors were locked and open sign was turned off. Google says they close at 9:30pm… I arrived at 8:04pm. The employees were still in there cleaning, but ran to the back when they saw me through the window.
… moreMatthew N
My expectations are fairly low with Subway, so kudos to this place for lowering the bar even further. First, the kid working the counter was moving at the speed of government; it took 15 minutes to make three six inch sandwiches. I assume he was a trainee, but still… Also, the egg patties on all the sandwiches were half frozen. And lastly he put way too much salt and pepper on the sandwiches.
… moreJulia Peacock
I placed an online order for three sandwiches. My time was 6:10 PM so I went to White Castle to get my grandson‘s order first my app showed My order was ready at Subway so I went over there. When I arrived, there was a lady already in front of me waiting for her order. Mine had not even been started yet. They were a little busy so I understood I was told it was gonna be a while because they were shorthanded. That was fine. I can be patient. However, the lady working behind the counter was very rude not only to the employee she was working with, but all she did was complain the whole time. When my order was ready, I told her that I hoped her night went better and again she continued to complain about how she’s quitting because she cannot be there all the time manager or not wow I just couldn’t believe it. I got home and found that my three sandwiches were sloppily put together and my sandwich was not even toasted. I’m sorry you were shorthanded, but have some work ethic. I don’t Mind waiting for a quality product. I don’t want to sit there and listen to somebody complain. About their job there’s a time in a place and complaining in front of customers is not it. I feel so sorry for the kids. She was working with. He was doing the best he could and all she did was complain about everything he He was doing. I wouldn’t have minded if she, the manager needed a step away for a minute or two to take a breather and collect herself.
… moreKayla Gilbert
This subway is the slowest I have went to, they hire some very interesting people. They put barely anything on your sub and you have to ask for more. Definitely not a fan of this location, the people hate there jobs.
… moreChris Jilek
We went there with a coupon, 3 Footlongs for 19.99. The makers were great. However at the end some lady comes out of no where, rings us up and wouldn’t accept a coupon we had for the sandwiches. Wasnt expired, nothing excluded. Wasnt a manager, just some random worker from the back. The whole reason we went there was for the 19.99 deal. We didn’t get a reciept either, but the total was $58. For 3 footlong sandwiches only, not meals. Probably the worst experience I’ve had at a Subway. Go elsewhere.
… moreOtto Riis
I had just walked in the door to order my sandwich and the older jentleman (I couldnt catch his NamePlate) who was working had a real nasty attitude towards me and swearing under his breath as he walked into the back just because he didnt want to pull out supplies and was trying to demand i order something else. If it wasnt for Jr. (The other staff member) helping me out with a smile on his face i would not have ordered and left the moment i started getting bad service. The older staff should be leading by example but instead choose to act poorly towards customers.
… moreJesse
I hope you know what ingredients it takes to make your sandwich, because the people working here surely don’t. I ordered a Turhamken. Neither of the two guys making sandwiches had ever heard of it. I hadn’t heard of it either, that’s why I ordered it.
Joe’s belly was dragging across the prep surface. Yum.
Don’t mind the sticky floor, it helps with traction.
… moreNatalie Weeks
Ordered 3 separate times for delivery and each time it’s like no one reads the order. How is this extra lettuce and extra Mayo? It’s been the same all 3 times. Never again. I paid $17 for a turkey sandwich a bag of chips and delivery. Incredibly disappointing
… moreSarah Walczyk
We gave them a second chance after not eating there since last May. Flat bread is now more like a wrap. Sandwiches are poorly made, and even when I called to see how to resolve (had ordered through doordash), the manager was snippy and accused us of fraud. We had ordered 6inch subs and I offered to bring the entirely uneaten subs to the store. We will NEVER order from this store again.
Pics: obscene amount of black pepper after requesting light on a turkey sub, and the fact that philly is pitifully topped and no cheese. That is all mayo.
… moreAmber Corbett
Adam was a great food artist! HE NEEDS A RAISE!! Very patient with our family!! We will definitely be back!! Thanks for having great customer service. For being the only person running the show Adam you nailed it! The kids loved the food! The bread was not hard, perfectly toasted!! Thanks for the honesty with the cheese weird rolls!! My fiancé inhaled the amazing footling you made!! We need more friendly honest compassionate sincere people like you in the world! THANKS ADAM!!
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