Patrick Hall
I work from home and hate cooking lunch. Every time i have been in here, regardless of what I’m spending, i get fantastic service, fantastic recommendations and extremely quick timing for my orders. This location is fantastic and so are the folks that work there. I highly recommend and will continue to go there
… moreCarley Yoder
Horrible management, rude service, charged extra for their mistakes and didn’t even give us the correct order. I sent my mom in to get sandwiches for 4 of us. We wanted two veggie patty sandwiches and two meat. They didnt tell her they were out of the veggie pattys until AFTER they made two other sandwiches. She then told them she didn’t want them because we wanted the veggie pattys, not vegetables on a bun. Even then, they made both “veggie” patties wrong. One was a whole turkey bacon sandwich with completely different toppings than what we ordered and the other just lettuce tomato and cheese on bread. They then argued with her and made her pay for all four sandwiches! We didn’t even get the correct order, they made sandwiches we did not order and coerced her to pay for the wrong ones. Absolutely appalling service. This was our first time trying this location despite living in Grimes and we will NEVER go back.
… moreSteven Webb
Greyson was so polite and well spoken in assisting me with my order. I complimented him too and he received it with a smile. My sub sandwich was perfectly made well. Not sloppy but neatly dressed. Thanks. Will be back.
… moreLord Reagan (Lord Reagan)
For the past 2-3 years they sold us nothing but love and caring the staff is so nice they knew our order by heart and got it ready
… moreRobert
Employee took it upon themselves to close store 10 minutes early. Sign in window and on website indicates should be open till 10 PM. Arrived at 9:50 on 8 October October 2025 doors were locked.
… moreJason Coltrain
Assistant Manager called me and argued with me and said I was wrong then hung up on me!!
As a truck driver, I order 2 footlongs every week for meals in my truck. In the order I DO NOT select sauce and when the app used to let you put instructions I always put in capital letters NO SAUCE .. I can’t stand the sauces and for meal prep for a week the sandwich is soggy mess! I have tried speaking with them, but their phone isn’t working anymore! I hope the manager or franchise owner sees this and contacts me!
… moremike gascon
Came in this evening, the guy with pony tail and glasses was very rude. Rushed me through the line, no customer service skills, didn’t get to order more than the one sandwich when I had more to order. Went to talk he interrupted me and said “the veggie station is next step”. So went I went to order more at the register a different guy goes “you’re suppose to do that down there” I replied: “I never got a chance to”. No apologies, felt like a chore to order a sandwich.
… moreTrevor Pitts
My daughter picked up the order which was 2 subs a big cookie and 2 3 dollar rollups things. And 2 bags of chips… when we got home there was no cookie or chips. I sent in a complaint online and they haven’t even responded. Amazing food. Just check your bags before you leave they may not give you everything you ordered
… moreMichael Dixon
Have you ever heard of a Franchise restaurant that refuses to honor coupons that are issued by the company? Neither have I until I visited this Subway. Of course, they don’t notify you of this until they’ve made your sandwich and you can’t make another decision. Honestly, if they don’t like the coupons that help drive customers to their restaurant, my advice would be to take down the Subway branding and just open a deli.
… moreKeke Kalyss
I found a piece of hair long, black, and straight in my sisters sandwich. It wasn’t mine because my hair is ginger blonde and it wasn’t hers because she doesn’t have any…
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