Subway

  3.6 – 304 reviews   • Sandwich shop

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Your local Big Rapids Subway® Restaurant at 603 S State St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 49307

Hours

Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–10 PM
Saturday9 AM–10 PM
Sunday9 AM–10 PM
Monday9 AM–10 PM

Address and Contact Information

Address: 603 S State St, Big Rapids, MI 49307

Phone: (231) 598-9083

Website: https://restaurants.subway.com/united-states/mi/big-rapids/603-s-state-st?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=4252&utm_campaign=evergreen-2020&y_source=1_MTQ5MTExNTctNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

Photo Gallery

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Reviews

Isabella Lee
This is despicable. Mind you yes it is fast food. We really shouldn’t complain due to it being fast food. However, this is not the first time this store has messed up my order. There is zero mayonnaise on here. They added turkey on my sandwich. What if I was allergic to turkey and that’s why I didn’t get it. How ignorant do you have to be to not know how to make a sandwich. They made the sandwich all wrong. It also was not closed. The bag arrived and was completely open. mind you I got DoorDash, correct I do not have a vehicle right now and due to my autoimmune disorder it’s hard for me to walk outside in the heat. So I don’t even know if the DoorDasher touched my food or did something to my food since it was completely opened. How hard is it to make a sandwich wrap up a sandwich and close the bag with a sticker, it’s not hard it’s not rocket science this is completely dumb founding. You guys need to get yourself together or do better training or have someone who knows what they’re doing work for you guys. It’s not hard do better.
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Addison Dennis
Would’ve gave a 5 start rating, but every time I go in they’re always out of something, like I mean EVERY time. You know you would’ve thought to buy more inventory with a busy weekend coming up, but I guess not. Do better and start keeping track on your inventory so you’re not running out of everything you have.
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Bethany Dorame
I’ve been holding back this review for a while as I thought maybe with time things would get better, but today was the final straw. Every time I order from here since getting new owners, they are extremely skimpy on the items. One piece tomato on a 6 inch here, literally 2 pieces of spinich there. Now, this is the second time I have paid for double protein on a sandwich and it was not put on there. Once is a mistake, twice is not. Anything for an extra buck I guess.
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Alexa Warren
Pulled up at 9:48 to order a sandwich and the door was already locked and the worker would not serve us. Then proceeded to come to the door unlock it and tell us no with a hand signal. Probably shouldn’t have your hours until 10 if you’re not gonna work up til 10:) maybe turn the open signs off if you don’t want business!
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Savannah Bush
As you can see on the receipt I asked for extra lettuce and chipotle sauce (among other things) and got only a pinch of lettuce at most and barely any sauce. I was lucky I had my own lettuce at home to add to the sandwich, can’t say the same for the Baja chipotle though. This has been a reoccurring issue and for the first time I finally called the store because this is getting ridiculous. After calling they told me “my employee said they put the extra lettuce and everything on”. After pressing my case at least 4 times they finally gave me my money back. I will not be ordering from here again to get jipped out of toppings I am paying for.
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Bianca Kirby
We ordered it at the wrong location so we tried to call. The phones were not active. We tried to call corporate couldn’t get a hold of corporate so we had to drive an hour away to go get a refund or a sandwich and they try to give us a sandwich that they made yesterday. I don’t even want to give them a one star I don’t recommend going there.
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Heather Aganowski
I am super annoyed by this store and subway itself. I ordered from here last week got my order home and both of my subs smelled so awful and sour. When I took a bite the chicken was so mushy I almost threw up. I have been trying to get in contact with this store also I have went on the app and filed a complaint and someone said to wait for an email with a resolution. I got an email but it said how satisfied are you with the resolution. There was no resolution. I didnt get refunded nor did I get a sorry or anything from subway at all. I order from subway all the time and love it. But this store specifically i will never order from again. Its so sad now a days you can’t even call and talk to a manager and you have to go through the online crap and bots and no human at all. Its ridiculous. ALSO TO ADD TO THIS THEY GOT MY ODER COMPLETELY WRONG.
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Elyssa Miller
Placed an online order, had to go back in to get extra lettuce and mayo then when we got home we noticed on a sub we paid for double meat and cheese and there was none. Sent my husband back to get what they forgot and they only gave him half of the meat they owed us. Unsure how you mess up 1 sub 3 times as someone who worked at subway and know it tells you how to do it step by step but will not be returning. Very disappointed having to pay for product I didn’t receive on a $15 sub.
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Cory Jensen
What one earth happened to this subway? I’m not one to write bad reviews and give some leeway to people cause I have worked in customer service my entire life. I get the same sub every time. Turkey with roast beef on a foot long.
Tell me how the subway 2 miles away is half the price I spent? 17 dollars for a mediocre sub?! I can go to potbellys for a better sub for 12 dollars.
Never, ever again.
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Debra Boodt
I love the employees there! Always gets my order right!
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