Subway

  3.3 – 269 reviews   • Sandwich shop

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Your local Benton Harbor Subway® Restaurant at 2004 S M 139 brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 49022

Hours

Tuesday9 AM–10 PM
Wednesday9 AM–10 PM
Thursday9 AM–10 PM
Friday9 AM–10 PM
Saturday10 AM–10 PM
Sunday10 AM–10 PM
Monday9 AM–10 PM

Address and Contact Information

Address: 2004 M-139, Benton Harbor, MI 49022

Phone: (269) 927-3030

Website: https://restaurants.subway.com/united-states/mi/benton-harbor/2004-s-m-139?utm_source=yxt-goog&utm_medium=local&utm_term=acq&utm_content=7064&utm_campaign=evergreen-2020&y_source=1_MTQ5MTQ1NzktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D

Order and Reservations

Order: Order online

subway.com

Photo Gallery

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Reviews

Trinity McClernan
The picture included is the extra sauce that was simply around my sandwich. It was DRIPPING Baja chipotle sauce, so much on there that it gave me heartburn. I’m really not usually one to complain about things, but this is kinda ridiculous.

As a former Subway employee, a standard serving of sauce should be 3-4 swipes across the whole sandwich. Whoever is doing 10+ back there needs to STOP.
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Marshall Underwood
I am completely disappointed in this store! They are trying to rob customers that order online by only providing half of the meat for the sandwich. When I called the store, the manager argued with me about it and was very rude. I buy the same sandwich made the same way each time and now this store tried to give me half the meat! Can’t believe how low this store is getting since the new people took over, truly pathetic!! I would avoid this store at all costs!! Plus it smells now, what’s up with that??
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Vytas Sapiega
Worse than usual subway – despite indoor dining there is no public bathroom (which lady announced with great pride as if it is normal thing).
Initially gave 3 stars for food but that was before I opened it. Have not seen such poorly made wrap in a long time.
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Ammie-Marie Littke
Do not order from this location. Do not order online from this location through UberEats or any 3rd-party websites.

Seriously, buyer beware.

1) This location does not adhere to posted operating hours and will close or open at random times.

2) If you order online, please understand that this location does not adhere to quality standards set by Subway corporate and will throw whatever they have made on your sandwich, not what you order — or they will simply not supply your order.

3) If you order with UberEats and have a poor experience, UberEats will not refund you if this Subway location “fulfills” part of your order by simply giving you edible food – regardless if it is what you ordered or not.

4) They do not have any employees. This place is ran by a husband and wife duo, who are either the owners or the managers. They do whatever they want, however they want, to whomever they want — regardless of what it costs to you.

BACKSTORY — I work remotely since the pandemic and often have a late-night shift until 10:00 PM into the evening. I have been visiting with my grandparents to help care for them, and I usually cook on most days, unless it’s because of my work schedule. As a result, Thursday or Friday usually ends up being the “treat” day to eat out for restaurants.

On 8/29/2024, I placed a dinner order with four (4) footlongs for a household of four (4) adults, two of which are elderly seniors (grandparents) via UberEats. This location is less than a mile away from my grandparents’ home, but I was without a vehicle for the week, so I had no choice but to order delivery service.

We ordered:

1 – #31 Cheesy Garlic Steak footlong
1 – #23 The Hotshot Italiano footlong
1 – #20 Elite Chicken & Bacon Ranch footlong
1 – Steak & Cheese footlong

I paid $61.74 for the order and $9.09 for the driver tip.

The driver arrived at the Subway location and was informed that they did not have much left for the night and would be closing more than an hour earlier than posted.

Instead of canceling the order entirely, the “manager” made two of the steak sandwiches without some of the toppings and very little meat. The other two sandwiches were not made.

After nearly a half hour, the driver informed me that he was “shooed” out the door and the Subway location immediately closed for the night. The driver advised me to keep my receipt and to come back to the location the next day to discuss it with the Subway management in-person… which I am unable to do as I did not have a vehicle.

The driver delivered the food product that was created by the manager — two (2) of the four (4) sandwiches that were ordered.

To say those sandwiches were inedible and made in poor quality would be an understatement. I will let the photos speak for themselves.

The sandwiches were not made as expected (untoasted, missing toppings, small portions of steak meat, no dressings, etc). The sandwiches were inedible and had to be discarded.

We received no value for the money we spent.

Unfortunately, I had to place two separate orders with other restaurants in the area (Arby’s and Taco Bell), spending another $54.67 to feed them. I ended up going without entirely so my family could enjoy their food and not spend anymore money for the night.

Subsequent communications with UberEats regarding this experience has not yielded any results in a full refund, only a partial refund of $17.48 because two (2) of the four (4) sandwiches were “fulfilled” and “delivered”.

If you value your time, money, and sanity, do not order from this location. Even if you are in-person trying to order a sandwich, you will see the chaotic atmosphere for yourself.

I don’t understand how this location still has a franchising license. It’s insanity.
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Jennifer Volker
Ya know when you order from somewhere and once you get your food, you’re like “Damn, I shoulda ordered somewhere else”? Yeah, that’s always the experience when I eat here.
I placed an order for pickup and asked for light dressing on it (full well knowing I should leave it off and do it myself), so when I got my sandwich and it was soaked with dressing, I was a little upset.. and to think I even tipped extra! Ugh.
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VioletLisa
It’s truly disturbing how Greedy People are now! I ordered a Footlong Turkey Toasted with Nothing but Turkey and Cheese. So you think they would atleast add a little extra meat and cheese…But No! It literally tasted like I was just eating Nothing but Bread. And then had the nerve to charge me almost $10 bc it was $9 and some change. Oh and just so we are clear it was just the sandwich, nothing with it. These Businesses Are Truly Out Of Control, Greedy Isn’t Even The Word For It!!! Smh
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Becky K
We had two seperate orders to pick up NOTDOOR DASH all four sandwiches didn’t have much meat at all. What’s going on subway. I always get a rotessori chicken for some reason I don’t have it so I replace it with chunky white chicken? I can’t eat it!. But ur employees no nothing but how to lie when someone calls to ask for a manager great or they just keep hanging up thanks man I need find a better one I loved place but now they r just greedy I go there all the time shit hard bread barely any sauce wrong meat
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Angel A
Walked in at 9:20 and they close at 10 for them to tell me that they can’t make me a sandwich.. lazy workers all around Benton harbor.. hire people that eat to work . Horrible
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Taylor Made Daydreams
2.5, just don’t order online, go inside, first time I ordered online my food wasn’t ready at the time (I ordered a full 30 mins before I came) so I had to stand there while they made it anyway, but I had just got off work and really just wanted to do a quick pick up and go home

this time same thing getting off work, I placed the pick up time 30 mins before I got off work, figured this way I knew it would be ready, it was ready but got home and this was what was on my sandwich

so they just don’t care about the quality of the food they put on your stuff and when they chopped it up WHY would they leave this in, in the first place.

Glad I rarely get them but if you do walk in and watch them like a hawk so they don’t put the super old or weird veggie on your stuff
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Justin Canniff
Order sub with less mayo and this is waht I get more mayo
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