Subway

  3.3 – 129 reviews  $ • Sandwich shop

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Your local Cincinnati Subway® Restaurant at 11943 Hamilton Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 45231

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Reviews

Tina Tre’Nae
I thought it was just a bad day, but this is now the 3rd time coming to this location and the same man has not only made me a sandwich with veggies in one bite and meat in the second bite, but he has seemed p’d off and didn’t crack a single smile. I eat subway typically 3 times a week and I will now go the extra mile to avoid this one.
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Layne M
Upon visiting this Subway, and I was pleasantly surprised by the visible upgrades since my last stop. The new sandwich station features a sleek glass covering, adding a modern touch that enhances the overall atmosphere of the store. It’s clear that the management has made a concerted effort to refresh the dining experience, and the deep cleaning the location has undergone was much needed. Everything felt more hygienic and inviting, which is always a plus in the fast food industry.

However, while the aesthetic and functional improvements are commendable, they come with a downside: significant price adjustments. The cost of meals has increased quite a bit since my last visit, which leaves me questioning the value of what I’m getting. Subway has long been an affordable option for a quick meal, but with the prices rising, it feels less justifiable. To be honest, the menu items don’t seem to have changed enough to warrant the steep increases. I find myself wondering if the value for money is still there, especially when the quality remains relatively the same despite the enhanced presentation.

Another frustrating aspect of my visit was the reward machine being out of order. This has become a recurring issue, and it’s disheartening to think that I could be missing out on points toward future discounts and benefits. Loyalty programs can be a driving factor for customers, and when such systems aren’t functioning, it detracts from the overall customer experience.

In summary, while I appreciate Subway’s efforts to upgrade their location and improve cleanliness, the heightened prices and ongoing technical issues with their reward system leave me feeling dissatisfied. If they can address these price concerns and ensure their rewards program is operational, I might be more inclined to return often. For now, though, I think I’ll be shopping around for better value.
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Karla Reyes
I bought 2 subway and sopa, I went out practically without meat, I bought elsewhere and nothing to see how they gave me these, it is a scam what does only half teach the meat, and put it The lettuce pile nothing more.
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Naazy Emam
Our order was ready on time. The wrap and footlong cold-cut trio were good but I would still pick Firehouse 100% over Subway if I want to have subs. That is my preference, not that I say everybody feels like me. But we enjoyed our subs tho
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Amanda Robert
After having to return to get my order corrected, owner re did my sandwich poorly and ripped my bread didn’t even care to slice my sandwich in half. Just rushed through it and didn’t care about proper customer service. Not returning. Poor service and work ethic.
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Lydia Lawson
I contacted this store about an issue with my online order and was disconnected twice before finally speaking with someone. Unfortunately, the representative provided no assistance and showed little interest in resolving the problem. Very disappointing customer service.
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Mironshoh Kholiqzoda
The cleanliness is not up to standard. There is a bearded man working here who is very rude and behaves badly with customers. I recommend people not to come here and he always bad
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Bethany Lauffer
I had one of my worst encounters at this subway today. There were customers sitting around smelling strongly of weed almost like they were smoking it in the store. The lady behind the counter that was making my sandwich was rushing me on making it and when she closed the wrapper on it, half of the sandwich was sticking out of the sandwich. I don’t complain normally but I really felt like this needed to be put out there.
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Norma Ziegler
The sandwiches were good. Meatballs sub should have had more meatballs on it.
The lady that waited on us was nice but not really friendly. Also was informed they don’t take paper coupons, only online coupons. I feel there should be notification in the store so I would have known before I ordered. I will not be back.
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N. Grisel Blachman
Really disgusting! ,the turkey was horrible! It tasted like wet chicken. The olives had no flavor. The woman making the sandwiches had visible dandruff. This is not a good impression for subway.
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