Subway

  3.8 – 241 reviews   • Sandwich shop

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Your local Massillon Subway® Restaurant at 8570 Navarre Rd SW brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Breakfast ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 44646

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Order: Order online

subway.com

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Reviews

Patti Hanson
I always try to stop at this particular Subway, I have for years. Seems like no matter who is working there, they’re friendly with the customers and work well together. Today was no different, I was served by Hunter and my sandwich is delicious and she was extremely pleasant to have a brief conversation with. Thanks Hunter
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Stephen Smith
Person making food was rude and nasty, he told me I can just leave because I didn’t seem like I wanted to be here when I was looking at what I wanted if your employees don’t want to work they should find another job super disrespectful to customers. I will never come to this location ever again
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Aaron Bratcher
The dark curly haired woman that has worked there for years is one of the rudest people I’ve ever met. She’s curt, shrewd, and absolutely awful to interact with. If you don’t like your job, LEAVE instead of making everyone as miserable as you. She purposely doesn’t wear a name tag so you can’t figure out who she is. I believe someone called her Kim. She rolls her eyes, huffs, etc. Today when I arrived she said “What do you want” in a nasty tone staring out the window. The young girl working with her tried to strike up a simple conversation with me as I ordered and she huffed and began raising her voice over top of the young lady so she couldn’t talk. I can’t imagine how this woman is still employed here because all of the comments down below point back to her. I’m done going here because as soon as I see she’s working I know how I am going to be greeted.
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Tom Osborne
Stopped for a lunch yesterday and will never return ! The attitude from the woman waiting on me was completely uncalled for. Who ever manages this shop needs to find a replacement ASAP. I won’t take my family anywhere near the place…ever.
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Gina Risher
Manager and lady working there was rude. They started making my subs wrong. And were mad when I told them so. I had a coupon for three foot-long‘s. I wanted to make an adjustment to one of them and they told me that I could make no substitutions that there would be an extra charge so I said OK but then when I went to pay, they told me I could no longer use a coupon at all and charged me way too much money. The hours at the store is really crappy, It’s often closed earlyand it’s no wonder because they probably can’t get anybody to work their Customer service attitude!
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Michelle Baker
Food was good but amount was so much smaller than other subways
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Max Brown
My sub was wrapped metal foil under the paper and I couldn’t see it. I put it in the microwave and my sandwich caught on fire. That was buns.
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Charlie Saxon
I was visiting out of town and I stopped by this subway for lunch. My goodness it was the BEST sandwich I’ve had. Props to the sandwich artists and a big thank you to Miss Brandy Lynn for providing excellent food and wonderful customer service! I’ll definitely be back again whenever I visit through there
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Matt Davidson
Come here all the time on my lunch break. Always tip well too. I ordered a pizza sub with fresh mozzarella at 12pm on 11/13/2023. The lady who started my sandwich (didn’t catch her name) informed me fresh mozzarella is extra. I said it’s worth it because it tastes so good. She said “yeah, whatever” and that was it. I don’t expect service employees to be happy go lucky all the time, but this lady always somewhat rude. She never responds to hellos or thank yous in any way. Everyone else is always very friendly.
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Chrisie Smith
Don’t ever go to this subway!! They take a very long time making sandwiches!! They talk behind the counter about different medicines instead of waiting on their customers!! Conversation adter Conversation about their peraonal life stories!! Eas save that for peraonal time!! If you want a horrible subway experience this is the one!!
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