Heather Chaffin
I just wanted to say that I had a great experience this evening at the subway in Girard, Ohio. I wish I had gotten the workers name, but I just want to give her a shout out. She not only took great care in making my subs, but she was so pleasant. Thanks!
… moreChristopher Pinter
Garbage, bread completely smashed like it was a soft pretzel stick. Never going back here. The one off the freeway in Hubbard is where local people should go.
… moreSarah Ramsey
My sub was so delicious and the girl who waited on me was so kind and so sweet and that’s something that you don’t experience every day with people who work fast food. I know the job can be tough, but it’s just such a pleasant experience when the person who’s helping you is kind. She had dark hair and was working the closing shift. She deserves a raise.
… moreJohn Mathews
Second review (4 stars): I have been here multiple times since my first review. The result is always the same… 5 stars. Not today. I just came out of the place with a To-Go order, so I haven’t tasted the food, yet. I have no doubt it is good. The service, however, get a minus one star. The girl that took care of me didn’t seem like she wanted to be there. She wasn’t very friendly. When I had to change something part way through, she seem perturbed. I gave her a $1.00 tip to hopefully Brighten her day. I know, one buck isn’t much at all, but I never tip at Subway. In any case, she didn’t even say thank you. WoW.
First review (5 stars): I have never had an issue here. It’s a national franchise, but they treat you on a local level. It has always been a good experience. The food has always been good.
… moremaurice Damelio
Ordered three subs from there online and even tipped. when I brought the food home one of the subs was incorrect, took all three back with my receipt and I was extremely nice and told the girl one of the subs was wrong. the young girl at the counter, said “I watched her make the subs, it’s correct. I pulled the subs out of the bag to show her and she wouldn’t even look, she said “I’m not dealing with this” walked off and got the other girl. The other girl was extremely nice and remade the sandwich. They need to do better hiring people that are actually nice to customers. I’ve never had such rude service and will never go back to that location.
… moreMarkus Demain
Horrrrribly rude staff. She didn’t change her gloves once after touching the stapler or other items in the store before making my sandwich. Instantly grossed out, but I ignored it because I was in a hurry.
… moreKenna Wilkerson
Every sandwich we get is awesome. Mine was a All American Club and boyfriend got a cold cut combo. Perfect amount of meats and veggies.
… moreEricka Peake
The reviews are absolutely correct. I just had to deal with the disrespectful and rude young girl who got upset and said something under her breathe because I asked her to remake my sub!!
She asked me why and I told her mayo was everywhere on the bread, on the sides of the bread, all over the wrapper….like come on, why would you act like a baby and go crying to call a manager when you’re the one who messed up the sandwich? Just be polite and make it over!
Instead she made a phone call and whoever she called was just as rude. They told her she didn’t have to!! I could see if I wanted my money back, I just wanted a remake.
I then said I’d just pay for another sub. It was only $4 through the app. She got even madder . Looking at me crazy .
Like dude, it’s just a sandwich. Poor customer service, but the vegetables are one of the freshest around. Smh.
… moreKolson Nearhoof
First of all, I ordered online to make it nice and simple, no one told me they were out of avocado so they let me pay the upcharge, I definitely found mold on the bread and when I said that the worker immediately invalidated me without even looking I wasn’t even making it a big deal I was simply asking for a new sandwich, they pretty much refused saying there’s no mold and then proceeded to tell me I couldn’t get a refund there and I had to do it in the app, there is NO way to get a refund on the app! It seems like there’s never actually a manager here or someone who actually knows how to do refunds. All I wanted was a new sandwich! Highly do not recommend unless you wanna go out of your way for no reason!
… moreBrenda Tarr
The food was great, the atmosphere dark and meh. The service was terrible. The person who took my order spent more time gabbing with her friends than paying attention to my order, and I had to repeat it several times. I also ordered a footlong cookie. I watched the young lady who was inserting it into a bag and I could tell she was in pain handling a very hot cookie! So I suggested that she dispense with the bag. Her manager marched over and very rudely informed me that was not possible as it was company policy to put it into the bag. There are too many nice employees at other Subway shops to ensure that I will NEVER visit that one again.
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