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✔️Lunch ✔️Dinner ✔️Take out
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Your local Cleveland Subway® Restaurant at 13113 Shaker Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 13113 Shaker Blvd Unit D1-D5, Cleveland, OH 44120
Phone: (216) 751-4770
Order and Reservations
Order: Order online
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Reviews
R. D.
Food wasn’t terrible but the vegetables tasted a little funny… They weren’t really cold… But not warm either, it was odd. The service didn’t impress either. The lady behind the counter was short and snippy without a single smile. I got in and got out, though so that wasn’t bad. I have very little to day about this location. It’s literally 1 minute from where I live but I will continue to patronize the one on Chagrin, 8 minutes away. Says something. It’s just meh honestly.
… moreRadiantly Angelina 2
My family were visiting the area and they prevented my sister from using the restroom when she was stepping in and the door was wide open. No one was at the front counter when initially coming in.She had a condescending smile on her face with the little power she had to tell her no before my sister turned back around from inside the restroom. They spent more energy telling her no than letting her in. They lost 4 customers. Never stepping in their again! Inhumane people.
… moreCristina
I ordered a tuna sub this evening and it was one of the best sandwiches I have had in a long time. I really wanted to call the store and tell the employee directly but every time I tried the number it wanted to me sign up for some scammy gift card thing.
So, to the young man working at the Shaker location on Halloween, thank you for a delicious dinner! I appreciate you. 🙂
… moreSo, to the young man working at the Shaker location on Halloween, thank you for a delicious dinner! I appreciate you. 🙂
JEWELZ S
Rude! Guy and girl were both working when I arrived. There was only one gentleman in front of me getting a sandwich. I was not greeted and when a caucasian woman came in she was greeted and they proceeded to ignore me and go ahead and take her order until I spoke up and said something. Definitely made me feel a way!
… moreJeff G
Went there for lunch. 2 of us. There are tables but no bathrooms. We got food to go. My sandwich was so bad I threw it away. I asked for very little sauce and they loaded my sandwich up as well.
… moreButterfly Faith
The workers were both very rude while taking my order. I do not know the names of the workers but they were both of Indian as an identifier incase Subway sees this feedback. I asked about if they were still doing the meal deal and the lady pointed to the poster. It was around 6pm so I wasn’t sure if it was only for lunch since I usually do not go into Subway. The bathroom was “broken” and my brother was not able to use the restroom with no accommodations or offers to assist. I was waiting around for my order to be made and she mentioned that she was ready; I started giving the specifics of my order. After selecting and toasting my bread- she asked me for the toppings, with each time adding “and” after naming the vegetables to add. It was time for payment at which I inserted the debt card chip. She then rudely said, ” hold on” when it was not necessary. After bringing out my sandwich, my brother (who was special needs) made noises as the cashier lady rudely glared at him. We went over to fill our drink where I quickly asked for a plastic bag to hold everything and the male rudely said, ” NO PLASTIC BAGS!” Between the aggressive behavior, non-operational bathroom, glares, and dismissive attitudes, it created an “unfriendly atmosphere” that is not family friendly, especially with families that have special needs family members. So many bad interactions with just ordering a 1/2 sandwich. I will not be back and recommend going to another subway nearby with better customer service. It’s a shame after seeing a great movie [ Fantastic 4 at Atlas Cinemas] that it had to ended with terrible customer service.
… moreB M
Hardworking people. Have had their windows smashed more than once. When I want a Subway, they get my support.
… moreIK
Today I bought a 6 inch meatball sub that completely fell apart after I took it out of the wrapper because the bread wasn’t all the way done, or something else unknown was wrong. I would have to put the sandwich on a plate and eat it with a fork and knife, because it completely fell apart. I went back and the owner wouldn’t replace the sandwich, and had the nerve to act angry as if I had done something wrong. He acted annoyed and angry, as if I were bothering him, instead of addressing my issue as a paying customer. He claimed that “all meatball subs do that”. I have been eating meatball subs since the 90’s and the sandwich falling apart has NEVER HAPPENED. I will never set foot in this location again!!! Horrible customer service and management. If you want a decent sandwich and service, I recommend the Subway on Chagrin in the plaza where Heinen’s is located, which is not very far from there. They know how to treat their customers. Also, the lobby is very stale and uninviting. If you needed to dine in because you’re waiting for the train (RTA Rapid), you’d elect to wait and eat on the train. In addition, I needed to use the restroom. Instead of giving me a key to the woman’s restroom, the key was dangling from the door, so he wouldn’t need to walk over there to open it. But that’s not the worst part. He made it so that I couldn’t remove the key from the door, meaning that anyone could come in there while I was using the restroom. An owner who cares more about losing money from a 6 inch sandwich than he does about customer service and customer safety should not own any business where direct contact with customers is involved, nor any business at all as far as I’m concerned. DO NOT go there. They need to take their business elsewhere. They don’t deserve a single penny of money from people they clearly do not respect.
… moreJay Coleman
Closed before closing time got there the next day they tried to give me the sandwiches from the night before….Rude customer service will be attempting to corporate
… moreJohn Malone
This was my first and last time going to this store – the owner was yelling at a customer (elderly lady) who asked if he could cut her salad! He kept saying this is my store don’t tell me what to do! This is a very convenient location near my job, I knew the location had bad reviews and wanted to see for myself! If you can……do NOT go here!
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