

Your local Chesterland Subway® Restaurant at 12766 Chillicothe Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 12766 Chillicothe Rd, Chesterland, OH 44026
Phone: (440) 729-8404
Menu Photos
Order and Reservations
Order: Order online
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SUBWAY at 12766 Chillicothe Road Chesterland OH
Subway Locations in Chesterland, OH| Subs, Sandwiches, Salads
Subway, 12766 Chillicothe Rd, Chesterland, OH 44026, US
Reviews
To start with, the staff seemed completely disengaged. When I walked in, there was no greeting, no eye contact — just a blank stare and an impatient “what do you want?” The employees acted like I was inconveniencing them by being there. I understand that food service can be a tough job, but basic courtesy and professionalism shouldn’t be too much to expect.
The sandwich station was a mess. There were remnants of old vegetables, spilled sauces, and crumbs all over the counter. It looked like it hadn’t been wiped down in hours. The food containers were poorly stocked and what was left didn’t look fresh — wilted lettuce, dried-out cheese, and soggy tomatoes. Some bins were nearly empty or had food visibly mixed with other ingredients. It was genuinely unappetizing.
I ordered a simple footlong sub, and even that seemed like a challenge. The sandwich artist was either poorly trained or just didn’t care. Ingredients were haphazardly thrown on, the bread was smashed, and everything was sliding out by the time it was wrapped. There was no consistency or attention to detail, and the result was a mess that I had to reassemble myself. The portion sizes were noticeably stingy too — one or two sad slices of meat barely covered the bread, and the veggies were unevenly distributed. For the price, it felt like a ripoff.
When I went to pay, the card reader wasn’t working properly, and rather than offer a solution, the employee just shrugged. I ended up having to dig for cash while holding my poorly wrapped sandwich and watching a growing line of equally frustrated customers form behind me. The whole checkout process was disorganized and slow.
The dining area wasn’t any better. Tables were dirty, the floor was sticky, and the trash bins were overflowing. There was an unpleasant smell lingering in the air — not the aroma of fresh bread or grilled meat, but something stale and musty. It made me question the hygiene standards of the entire store.
The most baffling part is that Subway used to be a reliable option for a quick and decent meal. It wasn’t gourmet, but it was consistent. Lately, though, it seems like they’ve completely given up on quality control. The food is subpar, the service is indifferent at best, and the atmosphere feels more like a gas station than a restaurant.
What’s worse is that this isn’t a one-time incident. I’ve had similar experiences at other Subway locations, which suggests the problems go beyond one poorly managed store. It feels like the brand has lost touch with what made it successful — fresh ingredients, clean environments, and friendly service. Now it’s all cost-cutting, disinterested staff, and a general decline in standards.
Unless there’s a serious turnaround, I won’t be returning to this or any other Subway. There are simply too many better options out there that value their customers and take pride in their food. Subway used to stand for something better. Now it just stands for disappointment.