Your local New Albany Subway® Restaurant, located at 5186 New Albany Rd brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Wednesday | 9 AM–11 PM |
| Thursday | 9 AM–11 PM |
| Friday | 9 AM–11 PM |
| Saturday | 9 AM–11 PM |
| Sunday | 9 AM–8 PM |
| Monday | 9 AM–11 PM |
| Tuesday | 9 AM–11 PM |
Address and Contact Information
Address: 5186 New Albany Rd, New Albany, OH 43054
Phone: (614) 775-9007
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Subway · B.L.T.. Crisp bacon, lettuce and juicy tomato · Bacon, Egg & Cheese. With crispy bacon, egg and melty cheese on fresh toasted flatbread · Black Forest Ham.
Reviews
Victoria Vahedy
This franchise is very stingy. Smaller portions than I’ve ever gotten at any Subway. My foot long meatball sub only had 6 tiny meatballs. I believe there are supposed to be 8. Also, the only other topping I got besides cheese was pickle, and they gave me just a few slices. I will never patronize this location again.
… moreZeb Jackson
WOW….never in my life have I experience such horrible customer service. Subway is running a half off footlong if you order two. My wife and I decided hey let’s try one of the new sandwiches since we really don’t eat there. And now I know why. The store employees would not take the coupon which is online. They stated they don’t have a code and I needed to order online which was fine. So I sat down and tried to order but was having issues with the app so I called my wife to help and she completed the order after us trying multiple times over 20 minutes. I was cool and the order finally came. The made my sandwich but I had to wait for them to help 5 others that came in AFTER I did. I asked hey why am I waiting and the employee told me the time on my order was for another 10 minutes. Hey A$$ you saw my order, saw me sit down to follow your rules then help others in front of me instead of finishing my order which you where aware of. WOW… then when I said something the employee wanted to argue… NOT COOL .. I don’t care what business you are in the customer is always right!! And really we are talking about food…just finish the order and move on to the next. Don’t make people wait an extra 10 minutes because you want to be an A$$!! Never will I go here AGAIN NEVER!!!! Go to the other one on Hamilton .. yes it an extra five minutes but hell better service is worth it!!! @subwaycorp @subway @Reviewscount
… moreDanielle Jackson
If I could leave 0 stars I would. Horrible customer service. Wouldn’t take BOGO unless ordered online. Which is fine…but then proceed to make other orders before mine. Even though they received my online order they even walked in. Will never go there again. Go to a different Subway! Never go there!
… moreChris Menard
Subway hadn’t been on my go to list for some time, but this young couple have put the franchise back at the top. I, with my very old mother in tow, now stop by this particular Subway every chance we get. They are friendly and fun, the establishment is clean, the bread and ingredients are fresh, and the finished product is delicious! Very highly recommended! And now, of course, I am starving!
… moreSarah Hervey
Dine in area is remodeled, clean and bright. Staff, which seems to be family run, have been friendly and helpful. Great customer service. Most recently I had an issue with a door dash order and the woman who helped me was so kind, apologized and was quick to remedy the issue, above and beyond. Also, the food all was very fresh, bread was fresh and soft… All around great experiences here.
… moreAndrew Kohler
All of their deli meat is sliced in a packing plant off site in one location location possibly 2. Nothing is sliced fresh to order. What they call bread Has so much sugar in it That in Sweden they are not even allowed to call it bread! I am not sure how they call this healthy eating when all they are offering Is possibly fresh vegetables And high calorie Dressings, Fatty chips And soda pop with the exception of water.
… moreTaylor Lewis
I was immediately greeted by the employees, who were greeting every single customer when they entered and left the store, and the vibe of the store was extremely positive. I went in feeling good about my day and left feeling amazing. Kudos to the employees working today! They were so nice. Food was made quick and efficiently as well. No complaints!
… moreMegan Crawford
Wasn’t expecting much out of a subway but this establishment was beyond my expectations I just had to write a review. Remodeling inside but the second we walked in we were greeted. The owner of the store was making our subs and she was chatting with us the entire time. Asking questions and holding a strong convo. Family run business. She treated everyone who walked in the door with the same friendliness!
… moreTaylor Kamerer
Not sure if she’s the manager or owner, but the woman greeting/updating people on their orders was excellent. Made sure to keep everyone current on their orders despite it being super busy. Exactly what I’m looking for during my lunch hour!!
… moreJulie
Terrible business manor. The two employees talked to each other the entire time I was ordering. The footlong was skinny even after I requested more vegies. I asked to add more green pepper and they only added 2 pieces. I ordered a tuna sub and very scoop was smaller than the last. it was an interesting experience. They only allow for certain subs when using coupon. Vegies were not fresh especially the lettuce were old.
… more