Subway

  3.6 – 117 reviews   • Sandwich shop

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Your local Campbellsville Subway® Restaurant at 399 Campbellsville Bypass brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 42718

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Order: Order online

subway.com

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Reviews

Tj Devers
If could choose less than 1 star definitely would they young girl hate the counter was rude , dismissive and confrontational over simple question of toasting my sandwich, I use to be a employee at subway so I understand the ins and outs but being ready to shut down almost an hour before closing telling the customer they don’t know what they are talking about and then trying to give and ultimatum of be quiet or get your food thrown away is immature rude and honestly worst customer service experience I had in my 30 years of life. Will not recommend for anyone I know and definitely will go across town to the other subway to get half decent service.
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Layla
I went in there last night and there was this chick with blue hair that had a really bad attitude towards me and was just being rude. She was also rude to her other coworker as well. I wasn’t the only customer she was being rude to. I don’t know who to contact about this. I understand working in customer service because I also work in customer service but when there is a customer I still try to be nice but she was just being standoffish and being really disrespectful.
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Signe D
The staff didn’t change their gloves or wash their hands at all. They also rushed us to finish our order before we were ready.
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Randy Coulter
Ordered 2 subs at 4:40pm on the app. Both my email confirmation and the app said the order will be ready at 5:00 pm. I showed up at 5:05, and the order wasn’t even started. Along with getting laughed at in my face saying that my order hadn’t even been started. I was told I could come back in 30 min or get in line with people coming in and wait. Ummm, I already ordered,so I don’t need to stand in line to order again. Finally at 6:00 pm we get the order. I attempted countless times to call the next day and speak with a manager. However, they don’t or wouldn’t answer any calls. I filed a complaint with customer service through Subway. Only to receive an email from someone claiming to be said manager of this store basically blaming me for the whole thing. Stating that it wasn’t her or her store’s fault that my experience was less than satisfactory!
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Chelsea Lucas
I was there waiting for a mobile order earlier today, they were pretty busy, with only 2 people working.( a guy with tattoos, and a younger blonde woman) A lady who was there also waiting for a mobile order was pretty darn rude about having to wait, and even said she’d ’never be coming back’ and to be honest, if I was the employee I would have snapped at her. It was obvious that they were very busy, but they kept their cool and were completely professional, and did their best to serve everyone.
Figured I’d leave the review for them, so they get appreciated for their professionalism and hard work.
Don’t let the Karen’s get you down 😀
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Bill Walters
Got a footlong brownie got home it’s way over cooked and gard as a rock
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PaPaJohn
We had placed an online order at 12:15 and it stated it would be ready by 12:30. We walked in around 12:22 and waited until our food was ready. We waited til 12:40 and I asked the worker if our food was almost ready because it said it was ready on the app. She claimed it was almost done and I sat back down. 12:48 rolled around and our food was still not done and when the other worker asked if we had ordered something and we told them we had an online order he started to work on it, and they rushed it through and didn’t thaw out my meatball sandwich and it was cold when they gave it to me. I am not happy with my experience.
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Kylemarie Bender (BENDER)
Seems to have new employees every visit.
For just under a year the food prep before wrap the sandwich up to go.
Has gone from meticulous and properly wrapped.
Unlike now where it is very sloppy and uneven when unwrapping it at home.
Where at that pointa decent amount of sandwich fixings and even meat and cheeses need to be repositioned and the
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Joey Steward
Subway is becoming way over priced. 55$ for 3 footlongs is outrageous you could goto cheap steakhouse for that price ..
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Joseph Harmon
I ordered two qty, meatball, footlong subs, about three weeks ago. Apparently, they can’t pull it off. I ordered on the app for pickup. The store was out of prepared Meatballs, and was forbidden to prepare any more after 5pm. We typically eat around 7pm. 3 hrs before close, and I think, a reasonable hour to eat. We occasionally call to see if there are enough ready for two footlongs. No joy. And there is no place on the app OR the website to get a refund. So, SUBWAY service SUCKS. The employees at the store are nice, but can’t risk their jobs. I realize it’s the owners fault. Just too tight to allow even a few to be discarded. How about a way to prepare them on demand like the cold cuts?
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