Subway

  3.8 – 348 reviews   • Sandwich shop

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Your local Elizabethtown Subway® Restaurant at 2749 Leitchfield Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out Subway 42701

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Reviews

Tyrell250
I’ve been coming to this Subway on and off for years, and this is hands down the best team they have here.

The manager, Sonya, is amazing. She has such a bright, positive energy and makes you feel welcome the moment you walk in. Her customer service is 10/10, and you can tell she really cares about both the customers and her team.

The rest of the staff is just as great — friendly, quick, and on point. Everything was clean, my order was perfect, and the overall vibe is honestly amazing. It’s rare to see a whole team working this well together.

Huge shoutout to Sonya and the team for making my visits great. I’ll definitely be back!
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dudo
I had a very terrible experience tonight at Subway. The woman with red hair had an attitude from the second we walked into the door. Not only was she rude to us, but to a Doordash driver picking up an order. She messed up our order multiple times and each time we said something to her she clapped back with attitude and utter disrespect. She was rocking back and forth and dropping things, she seemed very scattered brained. She couldn’t remember the answer to a question she had just asked. Overall worst fast food experience i’ve ever had, and I will not be going back to this Subway again.
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Jordan Beavers
Came here on my husbands lunch break. Waited in the drive thru 20 minutes, asked if I wanted my sandwich toasted I said no. It was toasted anyways and didn’t get my chips. Never in my life, have I ever had a issue with subway or an order wrong. When called back and spoke with Sonya the manager she said she would not remake the sandwich unless I brought back the messed up sandwich. So I guess my husband won’t be eating lunch today and we just wasted 22$ dollars at subway on two sandwiches which is crazy to me anyways. Needless to say I won’t be returning back to this location probably won’t be spending money with any subway ever again. Absolutely ridiculous. Who wants to eat hot tuna??
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Gregory Wolff
Great place for a sammich! Typical Subway. Good food and fast service. If a kids sports team shows up, service can slow down, but usually you can get through the line in 10 minutes.
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S K
Love going here the manager is always so joyful and picks on me all the time it’s fun she be always asking me if I’m getting 15 subs and when I tell her to make sure I don’t get cookies she tells me she can’t stop me but she cool
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Charlene King
Love the service Sonya is freaking awesome even when she is in there by herself she is always happy and keeps all the customers happy food is so fresh she says if she want eat it she will not serve it.
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Leo Poole
The best subway i have ever been to will definitely go back again they made the best sub ive had in a while the people are nice too.
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Bev Lucas
Subway used to be one of our favorite fast food stops. However, not sure what is going on with them anymore but their service is horrible.
We had a very negative experience at one subway in town where the cashier overcharged me $30+ dollars because instead of charging $4 per kids meals she charged me for each item and when I took the receipt back to the register she and a co-worker argued it was correct. One employee finally called a manager who explained I was correct but the employee said I would have to come back another day with my receipt if I wanted my money back because no one there could open the drawer and give me my money they just took 5 minutes prior. My husband was scheduled for surgery the next day so I didn’t make it back that next day to get my money back. I tried this same Subway about a month ago thinking it might have been a fluke and did an online order for curbside pickup. I got there 5 minutes after the time I was sent that my order would be ready and after waiting almost 30 minutes I called inside to ask about my order and was very rudely told that they were busy and my order still wasn’t ready and I’d just have to wait and then hung up on me! I ended waiting 45 minutes past the time my order was scheduled to be ready.
Today, we decided to try a Subway on the other side of town. I did an online order for 4 ft long subs and a kid’s meal. When I checked the bag it had the kids meal sides but not the actual sandwich so we had to go back inside to get it. When we got home and took the ft longs out of the bag one was correct and the other three were totally messed up. The olives for one sandwich was put on the wrong one. Then two of the sandwiches had the type of bread switched. But the final straw was the sandwich that we opened and it was nothing but the meat (with the incorrect cheese) and absolutely not one single vegetable that was requested and no sauce!
When I called Subway back hoping they would try to make it right, I was told that I would have to drive all the way back, bring them my receipt, and bring the actual sandwich and show it to them! I explained that I did not have the time during lunch to drive back but I could send pics and was told “Sorry, that’s our policy.”
What makes me even more angry is the fact that on both of these online orders I actually did the “suggested tip for their servers”!
Subway, you have certainly lost what was previously great fans and we will be discouraging our family and friends to avoid the potential for any further screw-ups!
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Matthew
There was 2 employees working. One very sweet older lady and another younger male. The older lady was working the entire subway by herself. She made and rung up 7 orders solo while the other guy was just blasting music in the back singing along. The older lady went on her break and while we were eating a few more customers walked in. After they waited 5 minutes with no one taking their order they asked to the kitchen if anyone was there. The guy comes out yelling at them that he can’t make sandwiches because he is doing closing duties (it was 3 hours before close). He tells them they have to leave because the lady is on break. 3 of them left and one guy said he was fine waiting and will wait. The male employee threw a fit over this and repeatedly came out fussing at the customer telling him he was being confrontational by forcing the lady to make him a sandwich. Again he was just simply waiting for her break to end and explained it would be longer for him to drive to another subway and then drive back to his house on the same side of town. The male employee then threatened the customer and walks off to the back again. Luckily the older lady came in from her break and took the waiting customers orders, by herself again. She deserves a huge raise and all the tips from that shift. The other employee was clearly on something.
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Courtney Myers
We will not be going to any subway anymore. You barely get any meat or toppings for that money. The amount of money it cost and the amount of food you get is so far off. I can get double the sandwich meat and toppings at Jersey Mikes for the SAME price. It’s sad the business has gotten so skimpy. No more subway for us and I’d save your money!
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