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Your local Benton Subway® Restaurant at 402 W. 5th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 402 W 5th St Suite A, Benton, KY 42025
Phone: (270) 527-0708
Order and Reservations
Order: Order online
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SUBWAY at 402 W. 5th Street Benton KY
Discover better for you sub sandwiches at SUBWAY 402 W. 5th Street in Benton KY. View our menu of sub sandwiches, see nutritional info, find restaurants, …
Subway Locations in Benton, KY| Subs, Sandwiches, Salads
402 W. 5th StreetWe’re Open – Closes at 9:00 PM. 402 W. 5th Street. Suite A. Benton , KY 42025. US. All Subway Locations · US · KY; Benton.
Subway, 31 Carroll Rd, Benton, KY 42025, US – MapQuest
Get more information for Subway in Benton, KY. See reviews, map, get the address, and find directions.
Reviews
Haylee Mathis
I just went through the drive through at 12:30 pm and ordered a Philly steak on herb and cheese bread and got the hardest nastiest bread ever. I understand they use yesterdays bread when they first open but come on, it’s noon. I asked for it heated and they put my cheese on after? Weird. I know there are people out there starving that would love to have this food but I’m still annoyed that I paid 9 dollars for a 6 inch hard nasty sandwich.
… moreConnie Lay
Went to Subway yesterday and ordered 4 footlongs with more on it — the guy working there made everything super fast and didn’t mess anything up. All the subs tasted amazing and were made really well. Great service!
… moreMelanie Vick
The bread was hard and could barely eat this sandwich. Also paid for extra meat and did not have extra meat on either sandwich! Will not be ordering again!
… moreMelissa Burgess
Angel and KJ did an excellent job at making our lunch today! It was delicious and well made. The customer service was great.
… moreFancy Duck
For some reason every time I order a sandwich online it is gross. The quality of the food really isn’t the issue it’s just the carelessness of making the actual sandwich. For some reason it is always smooshed and the ingredients are falling out the side. Just not appetizing at all, unfortunately.
… moreShanda Stacey
I went in after work tonight to get dinner for my husband and I. Gabriel was very helpful and very nice. So if he sees this thank you from the Cracker Barrel lady.
… moreToni Bennett
Best Subway around. Greatest vegetables and KJ was our sandwich maker. She was super friendly and quick. Sandwiches were excellent
… moreJennifer Cooper
Landon Mallory at Subway in Benton KY is one of the most respectful young men I have ever encountered, especially for having a job at a fast food restaurant. He was patient, calm, spoke clearly, had a positive attitude, cheerful, and said ma’am several times during the interaction. I think I may have gotten there at opening time and they werent quite ready. His apology for me waiting a few min was done with sincere empathy and compassion instead of the usually short and sweet “sorry for your wait” with attitude behind it. Overall it was a positive experience and that boy deserves some recognition. I’m not sure who his parents are but kudos to yall for raising such a kind, compassionate, and respectful young man!
… moreWilliam Wildes
I guess subway no longer cares about customer service or the quality of their food. They just throw stuff on bread and call it a sandwich. So much for being sandwich artist. I guess management just ain’t what it used to be. Do better…
… moreTina Pigg
I made a mobile order for after I got off work. Tuna sub meal deal AND paid an extra $1 for the Happy Gilmore option for the cup. Picked up order and first off the drink was in a regular large subway cup?? In the bag is the Happy Gilmore cup that is maaaaaybe 16 ounces. They don’t say that online when the offer pops up. So you’re paying for a 16 oz cup (no lid) just a small plastic cup.
Get home and chips are not in the bag.
I call, speak with 2 of their employees the female tells me they don’t even carry the Lays Salt and Vinegar chips. I ordered them through the Subway app at the Benton location. Strange but okay. Then a male employee says they weren’t on the ticket and I explained I ordered through app, opted for Happy Gilmore meal option, chose the chips, the tuna sub, and drink and when it said anything else and brought the little bar up so you can choose last minute options I chose 2 oatmeal cookies and went to checkout. All of my items were there. Used my built up rewards to take an extra $2 off. Added my card and hit pay now. Waited till 5 pm and went through drive thru to pickup.
He says, they (the chips) weren’t on the ticket. Said maybe the computer canceled them out because I chose cookies. I explained that was strange because I ordered those as an add on at the end before checkout. I also tell him at this point that the cup deal is misleading and it is leaking. It has a small pin hole crack in the bottom. He says, “I don’t know what to tell you. You weren’t charged for the chips. There’s nothing I can do for you.”
So I said that’s not good customer service and said we’ll okay bye and hung up.
But I called back to get the manager’s name and the female gave it to me. Said his name was Alan She said the male employee was calling Alan at that moment. As I was waiting, the female employee said hold on I have to take an order. I said okay and she hung up on me.
I’m done. I won’t be back at this location at least. I already stopped going to Draffenville because they were so rude. They didn’t mess up my order but they were just not nice, pleasant, and rude. I’d say a bad day, but it happened more than once.
But folks, don’t get dupped by the Happy Gilmore meal option unless you just need a plastic 16 ounce lidless cup.
Also, Benton doesn’t carry Lays Salt & vinegar chips like it shows on the app.
Also, the app makes some of your choices disappear…… allegedly.
And first and foremost, ” I don’t know what to tell you. There’s nothing we can do for you” is the customer service that you’re gonna get. Not I’m so sorry that happened, let me call or make a note for the manager to see what we can do.
Note the female employee did apologize and I felt like she was just caught in the middle. The male employee though, have mercy. If he is the shift leader or asst mgr in training, he needs more customer service training.
And I just opened my tuna sub….it’s wrong too. Good grief. ♀️
Over it…. consumer beware. If I could give zero stars, I would.
Note: the Calvert City Subway location, super nice employees and never has got my order my family’s order wrong. So, guess, that’s the location to do business. I’ll gladly drive further for better service.
… moreGet home and chips are not in the bag.
I call, speak with 2 of their employees the female tells me they don’t even carry the Lays Salt and Vinegar chips. I ordered them through the Subway app at the Benton location. Strange but okay. Then a male employee says they weren’t on the ticket and I explained I ordered through app, opted for Happy Gilmore meal option, chose the chips, the tuna sub, and drink and when it said anything else and brought the little bar up so you can choose last minute options I chose 2 oatmeal cookies and went to checkout. All of my items were there. Used my built up rewards to take an extra $2 off. Added my card and hit pay now. Waited till 5 pm and went through drive thru to pickup.
He says, they (the chips) weren’t on the ticket. Said maybe the computer canceled them out because I chose cookies. I explained that was strange because I ordered those as an add on at the end before checkout. I also tell him at this point that the cup deal is misleading and it is leaking. It has a small pin hole crack in the bottom. He says, “I don’t know what to tell you. You weren’t charged for the chips. There’s nothing I can do for you.”
So I said that’s not good customer service and said we’ll okay bye and hung up.
But I called back to get the manager’s name and the female gave it to me. Said his name was Alan She said the male employee was calling Alan at that moment. As I was waiting, the female employee said hold on I have to take an order. I said okay and she hung up on me.
I’m done. I won’t be back at this location at least. I already stopped going to Draffenville because they were so rude. They didn’t mess up my order but they were just not nice, pleasant, and rude. I’d say a bad day, but it happened more than once.
But folks, don’t get dupped by the Happy Gilmore meal option unless you just need a plastic 16 ounce lidless cup.
Also, Benton doesn’t carry Lays Salt & vinegar chips like it shows on the app.
Also, the app makes some of your choices disappear…… allegedly.
And first and foremost, ” I don’t know what to tell you. There’s nothing we can do for you” is the customer service that you’re gonna get. Not I’m so sorry that happened, let me call or make a note for the manager to see what we can do.
Note the female employee did apologize and I felt like she was just caught in the middle. The male employee though, have mercy. If he is the shift leader or asst mgr in training, he needs more customer service training.
And I just opened my tuna sub….it’s wrong too. Good grief. ♀️
Over it…. consumer beware. If I could give zero stars, I would.
Note: the Calvert City Subway location, super nice employees and never has got my order my family’s order wrong. So, guess, that’s the location to do business. I’ll gladly drive further for better service.