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Your local Frankfort Subway® Restaurant at 301 Leonardwood Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 301 Leonardwood Dr, Frankfort, KY 40601
Phone: (502) 607-0219
Order and Reservations
Order: Order online
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Reviews
Benny
Was told by the attendant that I had to order online to get a foot-long for the price of a 6 inch and I did that but then I still got paid full price. I will never go to that subway again they can’t even speak English.
… moreMary
The two workers are always rude and ask you to tip them. They are always slamming chairs especially the man. He is always mad and huffing and puffing. Sanjay was the only good worker along with his wife. This business has gone downhill. They never have soup available, the one they advertise all the time. They don’t allow me to use my Subway app rewards nor ever apply my points towards my purchases. I am so sick of it. They need to be retrained or fired and replaced with people who actually know what they’re doing. The man always gives you the smallest amount of ingredients and you always have to ask for more. You’re not getting your money’s worth. It’s $11.49 for a protein bowl that is only half filled. Ridiculous.
… moreBri
This place is a joke. The two new people working there are so incredible rude and disrespectful. We were sitting in their lounge area when the woman worker was cleaning up the tables. (We were sitting there before she starting cleaning for reference) she got to our table and starting sweeping under our feet? She’s done this before to me and I have let it go but this time I was in the middle of a conversation and thought it was rude. So, I asked her to come back after I leave to finish cleaning the table I was sitting at. She then HITS MY FEET WITH HER BROOM while yelling at me to lift me legs. She kept yelling “cleaning ” “excuse me, CLEANING” In shock I asked her to wait a couple minutes as we were about to be out of there anyway. She then went and got a man who starts yelling at us to get up and move to another table that has been cleaned so they can clean that one. Fed up we just gathered our things to leave and as we were walking out the man starts shoving tables into the wall, I guess to intimidate us? I don’t know. I’ve been going here for 8 years and have never been treated like this. Those two workers need to find a job they can handle because dealing with customers is not it. You can’t just hit people with your broom. Like come on. If you want a sandwich I’d suggest going somewhere you won’t be hit and yelled at.
… moreMadeline Blanton
The customer service at this specific subway is not just bad, it’s just non existent. The first time we ate here the younger male followed me out of the restaurant, and from what I could understand, was angry with me bc I didn’t put the highchair back. I explained to him that I left it at the table so he would know it had been used and needed cleaned before somebody else used it. He proceeded to literally yell at me to follow him back and put the high chair back. When I said I would not follow him back, he yelled at me in a language I could not understand and called me “loco”. I asked the Walmart associates to let the store manager know of his behavior. While I was saying this, another customer overheard and said she had a terrible experience with them also. She asked for extra sauce and he told her she wastes sauce and she gets no sauce. I’ve never been a business that allows this behavior.
… moreStacy Caldwell
I got the new chicken and cheese foot long roll up dippers. It was nothing like the commercials. Very little chicken and a lot more tortilla. The best thing about it was the honey mustard was amazing. You guys definitely put more chicken on them if you’re gonna charge $3 a piece.
… moreMegan Lancaster
I would give this place a zero if I could,honestly.
The younger lady(maybe 20/30’s) was so rude. She couldn’t speak English or understand me. Then their were two bugs or nat’s in the cookies & I tried to tell her and she rolled her eyes and sighed.
I asked for a side of ranch and she told me NO,yes you read the correctly, NO! She proceeded to then get me a side of ranch and tell me it was $1 extra. She was very rude and I will NOT be returning to that store ever. She made me feel like I was being a nuisance to her.
… moreThe younger lady(maybe 20/30’s) was so rude. She couldn’t speak English or understand me. Then their were two bugs or nat’s in the cookies & I tried to tell her and she rolled her eyes and sighed.
I asked for a side of ranch and she told me NO,yes you read the correctly, NO! She proceeded to then get me a side of ranch and tell me it was $1 extra. She was very rude and I will NOT be returning to that store ever. She made me feel like I was being a nuisance to her.
JJ M
Update 8/2019
– Looks like they have trained people on how to handle those paying via the app. Hooray!
Disappointing and much work needs to be done on training the staff. Didn’t know how to work the cash register when using Subway’s own app that allows you to pay from a phone.
There are a couple competent staff there and next time I’ll only be buying a sub when they are working.
… more– Looks like they have trained people on how to handle those paying via the app. Hooray!
Disappointing and much work needs to be done on training the staff. Didn’t know how to work the cash register when using Subway’s own app that allows you to pay from a phone.
There are a couple competent staff there and next time I’ll only be buying a sub when they are working.
Jasmine
They do not honor coupons at this location! If we had known prior to stopping, we would not have gone. The workers do not know how to make the sandwiches on the menu and it’s too loud in there for them to hear what you want on the sandwich. The prices have also gone up while the quality has only gone down.
… moreDeleeha
The food was good but the customer service was HORRIBLE. The lady was rude to my man and I didn’t like it one bit. She gave attitude for NO reason, and got aggravated when I we was trying to order.
… moreVanessa Roark
Guy working was putting away items over and hour before they were set to close. Seemed angry that I wanted to get food and was inconveniencing him somehow. He took so long to get the items back out that I just left. If it takes you minutes to get some of the items from the back then either you’re lazy or possibly messing with it. Not going to go back there if I see that guy working.
… more