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Your local Madison Subway® Restaurant at 1227 Gluckstadt Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Wednesday | 7 AM–10 PM |
| Thursday | 7 AM–10 PM |
| Friday | 7 AM–10 PM |
| Saturday | 9 AM–10 PM |
| Sunday | 9 AM–10 PM |
| Monday | 7 AM–10 PM |
| Tuesday | 7 AM–10 PM |
Address and Contact Information
Address: 1227 Gluckstadt Rd, Madison, MS 39110
Phone: (601) 707-5722
Menu Photos
Order and Reservations
Order: Order online
Photo Gallery
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Reviews
Michaela Barnes
⭐ 1-Star Review — Poor Customer Service at Subway in Gluckstadt
I purchased three sandwiches and three small drinks for my children, totaling $35. While I was at the register, the cashier kept pressuring me to add chips to my order after I told her multiple times that we already had some at home. During that time, my six-year-old daughter accidentally filled the wrong drink, threw the cup away, and went back to get another small cup to fix her mistake.
The cashier, whose name was Lisa, yelled across the counter that my child needed to pay for the new cup. I explained that we had already paid for the drink and that it was simply a mistake by a six-year-old. Instead of showing any understanding or compassion, she demanded payment for another drink cup or for us to return the one my daughter had already touched.
My daughter ended up running out of the restaurant crying. Despite just spending $35, the cashier cared more about a $2.00 cup than basic kindness and customer service. When I asked for the manager’s name, she ignored me and started speaking another language to her coworker, which made the situation even more uncomfortable. I had to raise my voice before she finally told me the manager’s name.
This experience was extremely disappointing and embarrassing, especially for my child. I will not be returning to this Subway location and do not recommend it to other families. Good customer service starts with empathy—and that was completely missing
… moreI purchased three sandwiches and three small drinks for my children, totaling $35. While I was at the register, the cashier kept pressuring me to add chips to my order after I told her multiple times that we already had some at home. During that time, my six-year-old daughter accidentally filled the wrong drink, threw the cup away, and went back to get another small cup to fix her mistake.
The cashier, whose name was Lisa, yelled across the counter that my child needed to pay for the new cup. I explained that we had already paid for the drink and that it was simply a mistake by a six-year-old. Instead of showing any understanding or compassion, she demanded payment for another drink cup or for us to return the one my daughter had already touched.
My daughter ended up running out of the restaurant crying. Despite just spending $35, the cashier cared more about a $2.00 cup than basic kindness and customer service. When I asked for the manager’s name, she ignored me and started speaking another language to her coworker, which made the situation even more uncomfortable. I had to raise my voice before she finally told me the manager’s name.
This experience was extremely disappointing and embarrassing, especially for my child. I will not be returning to this Subway location and do not recommend it to other families. Good customer service starts with empathy—and that was completely missing
Pam M
I gave a 2 because they don’t except coupons but have a tip bucket smh other than that they are nice and quick and the food’s good and I still tip that’s just me but if they except coupons then they might get more in tips just saying
… moreLauren Hicks
This place shorts you on meat and vegetables. They literally count out olives, pickels, tomatoes, etc. and give you the smallest amount possible. Only 4 small, round thin tomatoe slices and about 10 olives slices on an entire footlong. Then they look at you crazy when you ask for more. I got a rotisserie chicken and the meat didn’t even cover more than half the bread. So, just know that the Subway slogan “Pile on the Veggies” will not apply here.
… moreJohn Provenza
Food is good and staff is nice but the don’t take coupons. Not only that, they don’t tell you that anywhere until after you have ordered and you get ready to pay.
If you don’t honor the coupons, that’s fine but you need to inform your customers.
… moreIf you don’t honor the coupons, that’s fine but you need to inform your customers.
Jim Nothstine
I walked in and asked for takeout for a family of six. The lady made excellent recommendations and we were well satisfied.
The pulled pork and chicken was great and the Mac and Cheese will merit a double order next time. We were in and out in less than 10 minutes and it was Friday night. Fed six for $50.
… moreThe pulled pork and chicken was great and the Mac and Cheese will merit a double order next time. We were in and out in less than 10 minutes and it was Friday night. Fed six for $50.
Madison S
Y’all can definitely put some more effort into your job. Take more pride in the quality of your work. Learn how to do your job. Cutting bread without smashing it is extremely easy. Also, cutting a sandwich in half evenly is easier than putting a peg in the correct hole. I’m just saying, try harder. You are embarrassing.
… moreJames warrell
They were very busy when I went in this time. 6 people in front of me when I walked in and I still got out of there in 10 min give or take. Getting in out out that quick one would expect less the ideal quality, not the case here. Food was prepared well (didn’t all fall out of the bun) and still warm after driving back to work. WELL DONE!
… moreTanya Toon
Nice manager, but poor employee. The guy was in not good mood, he messed up with my order when I was the only customer in the whole place. I asked if he could please add mustard and he rolled up his eyes, and added mayo, then he threw away the cheese/ham and replaced it then added the whole bottle of mustard. I felt I was annoying him. I paid and I had to reach for my stuff because he just turned and walked away. I got my sub and definitely won’t stop here again.
… moreS P
Rude and unpleasant staff. Lady didn’t want to give me dry spinach after asking politely. Just kept trying to convince me it was fresh. It may and been fresh but it was soggy. I did not won’t wet spinach period. I do not recommend this place if they are not willing to give the customers what they ask for.
… moreSara Robinson
So disappointed….. my child ordered a salad with Cesar dressing. Came home to eat and the dressing was spoiled. Tasted like hot mayo. Took it back and I was very friendly and asked for a replacement salad. The man then continued to argue with me that the salad dressing was supposedly taste “sour”! Very rude and even laughed at me!! Never will my children and myself go back!
… more