Meemaw Valley
Customer service was terrible. Young lady at the service counter did not speak clear English. She had a strong accent. I ordered an 6 inch All American sub. Some of the items were missing from the sandwich. She tried to charge an extra $1 to my order. When asked what the $1 was for, she adjusted the price. Asked for my receipt that she voluntarily threw in the trash. Last the sandwich tasted horrible. This is the first time I have ate there in over a year. Definitely will not be going back there again anytime soon.
… moreYoda “Yoda”
Great customer service, very friendly staff , however , got my sandwich after leaving the drive thru and the barely any meat skimped out on the trimmings , and barely any ice in my drink . Sandwich so light I could eat a 2nd ft long chicken and bacon ranch melt again . If the sandwich matched their customer service , it would be the best subway in a 60mile radius .
… moreShannon Lain
This Subway evidently is under newer ownership. Horrible service from a male who spoke very little broken English. Sandwich very sub par and skimpy meat and veggies. Manager was refilling veggies but not rotating refills by just piling fresh on old. I don’t suggest stopping and wasting time or money.
… moreJohn White
Placed a online order, picked it up got home 20 mins later to see half of what i ordered on my salad was missing. Tried calling multiple times to no one answering the phone.
… moreHaley Langendorf
When I arrived to pick up my online order, there were 3 cars in front of me and I could see the workers inside. The workers literally went and hid in the back to avoid me and the other customers and never answered the phone or the drive through intercom. I never got my online order after trying to to reach them and could clearly see them inside. I did however get a refund, finally after contacting corporate but this is NOT how a business should be ran. Something needs to be done.
… moreMiranda Howell
I won’t eat here again until some changes are made. Last week, I waited over 20 minutes in the drive through for my food. I had ordered and paid online. The line was long and I understand that they were busy but I tried to call inside 4x and got no answer. When I got to the speaker and the window the worker was extremely rude. My food was barely warm that day. Today, the time was better but my food was COLD and the bread was torn and messy. And the same worker was rude.
… moreTracy Dixon
Person taking orders in drive thru was very nice. However they need to learn how to fix sandwiches. I ordered sweet onion chicken terriaki and wanted it like toasted. I also ordered and paid for extra cheese. Got down the road a piece and bit into my sandwich and not one bite of cheese on the sandwich and chicken was cold. Gross. If I had not been having to get somewhere, I would have turned around and took it back. I tried for three days in a row to call and complain. No answering of the phones. Pitiful. I want go back there again..
… moreDeeDee Shelton
Tried the new bread was great. They were super busy with a very large order. Thank you Heather was in rock and roll mode I was helped and on my way home in no time. I understand how hard it can be to work at a restaurant in Bolivar. Good job girls!!!!
… moreKayla Camper
Extremely rude! They act like they don’t want to do their job. No greeting at the drive thru or any acknowledgment that my business was appreciated. If a customer says thank you when you hand them their food and drink, common courtesy is to say you’re welcome or my pleasure. Nope, not here! The guy just slammed the drive thru window on me. Most definitely will not be spending my hard earned money here again.
… moreConina Johnson
I am very upset with the sandwiches I just picked up. They look like they barely put any meat or toppings. They are mostly bread! They were really nice but when I got home with the sandwiches I was sorely surprised. I paid $43 for this order online! I do not feel I got my money’s worth.
… more