Subway

  3.4 – 180 reviews   • Sandwich shop

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Your local Ooltewah Subway® Restaurant at 9231 Lee Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 37363

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Subway Locations in Ooltewah: 9231 Lee Hwy, We’re Open – Closes at 10:00 PM, 9231 Lee Hwy, Ooltewah, TN 37363, 9413 Apison Pike, We

Reviews

Ashley Rogers
I ordered a turkey sandwich and they gave me tuna. Luckily I’m not allergic to fish. If I could
Give 0 stars I would. I don’t know if they can’t read or they did it on purpose cause I ordered late. I also tipped. Yay.
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Joshua Romero
Brian needs to be retrained or fired. I came in and said id like to order a footlong and he sighed and was giving me hard stares and bad looks. It was very bad.
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Lisa McCluskey
I was so pleased to see that Subway has come out with 12 new fresh sandwich combinations. While they look amazing, I defaulted to my favorite tuna, with provolone cheese, red onions and banana peppers on Italian while my granddaughter loves the smoked ham that is thinly sliced on toasted Italian. The prices have increased a bit with one 6-inch sandwich, one 12-inch sandwich, two bags of chips and two medium drinks coming in a little over $25. I will say that the floor of this location was exceptionally dirty. With the barn nursery and Ace nearby, they have a lot of workers with boots coming in. They may want to have someone sweep occasionally. I look forward to trying one of the new combinations.
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Keri Evanyk
Very dirty, out of alot of food. There was only one sweet lady working and she was doing her best. There was a man there watching her work but he didnt help. He shouldn’t helped or at least been cleaning. Won’t be back.
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Laura Knight
Dolly has no customer service skills says manager didn’t train but refuses to ask nasty store food all over floor as u walk in woman there couldnt even walk much less do anything so crazy.. 20 min to ring me up. Nasty I could see bugs on sink disgusting what happened to this place!! Where is manager district i will be posting my video.of store everywhere.
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Brandon Coins
Ordered a 12in Turkey sub online as discounts don’t work in store and the staff recommended IT. Very disappointed that I didn’t receive a normal portion of protein compared to in store orders. I ate half my sub and didn’t notice a whole lot of protein and assumed it was pushed to the other side unfortunately when I opened the other half 1/3 didn’t have meat and the other 2/3 had a thin layer of protein.
I was a little confused as I believed this wasn’t a normal portion so I watched them build multiple sandwiches with 2-3X more protein, the lady saw me watching and asked “Can I help you” and I replied “my other half really doesn’t have meat” and then ignored me and continued building sandwiches, creating a very awkward situation. So a little confused I sit and wait and when I watched the line slow down I asked and showed the cashier my order and asked half heartedly “is this the normal portion because I might need to start ordering the PRO” and he responded “The meat was probably pushed to the other side” and then walked away creating an even more awkward situation. I ended up just leaving but I’m not satisfied with how they handled it and the unwillingness to make things right. All I would have wanted was a little side of meat to fill the gap but I was ignored. Not satisfied
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Madaline Hubbard
I placed an online order and when I showed up to pick up my order they had only made a 6in rather than the footlong I ordered so I let them know and the guy that was working around noon 7/21/25 started to make me another 6in however I did not know how long the order had been sitting there and didn’t want a half cold sub so I requested to have the full footlong remade so that it is fresh and I guess that was a heinous request to make with the reaction that I got, he begrudgingly started on my remake but made sure to slam down the pan and anything he used to show me how hurt his feelings were that I asked him to do his literal job and the entire time was whispering to his coworker about being pissed that he had to remake my singular sandwich that HE SCREWED UP IN THE FIRST PLACE like really?  To top it off when I was finally given my remake the girl that handed it to me said “well the first 6in was only out for a couple of minutes but okay” If you don’t even have the most basic customer service skills or if just doing your damn job is too much maybe don’t work in a customer service environment?  I don’t know if either of them were management because they definitely didn’t act like it but the actual managers don’t take complaints seriously either so the best I can do is to recommend avoiding this place unless you like it when the employees are whiny and rude but on the bright side even the simplest question or request comes with a complimentary eye roll!
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Madison Bazemore
I definitely understand that restaurants have holiday hours and I completely respect that. But to have a policy that the open sign must stay on as long as staff are their cleaning is absolutely ridiculous. Having the inside lights on after close while staff cleans is perfectly acceptable but keeping the open light on is just odd.
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Dakota Rhodes
Service was very slow. One of the employees went to the back during a rush and the girl making my sandwich kept switching between me and the person behind me. when my sandwich was finished she made me stand and wait at the cash register for 5 minutes. I was not rude but the service here was pretty abysmal.
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Kira W.
I had pulled a coupon code from the website and had brought it with me on my phone. A younger girl at the counter told me they could only accept paper copies of the coupon, or I could maybe order online and use it that way. I understand that there’s certain policies they have to abide by, so I just sat down and started ordering online. As i’m doing that, the younger girl asks an older lady if she was correct in telling me that they could either accept the paper copy or order online. Assuming she didn’t realize I was within hearing distance, the older lady replied, “If they ask you something like that, just tell them we don’t accept any coupons at this location”. I just thought it was pretty scummy that they would lie and say they don’t accept any coupons, simply out of convenience. I don’t like leaving bad reviews, but considering how expensive everything is these days, taking an extra second to help someone get even get a few dollars off their meal could be extremly helpful to someone actually struggling.
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