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Your local Franklin Subway® Restaurant at 407 Independence Square brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Address and Contact Information
Address: 407 Independence Sq, Franklin, TN 37064
Phone: (615) 791-0501
Order and Reservations
Order: Order online
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Reviews
Victoria Kemp
I don’t understand how this location is still open. Tried to give them another chance but as usual they put very little meat on the sandwich. I would rather pay more for Jimmy John’s or Jersey Mikes because you can actually see the meat! It’s like eating a lettuce sandwich!! And don’t dare complain because they are so rude!! Especially the older man. Can someone tell me where the meat it in this picture??
… moreAmber M
Went in to get a six inch and only put 1 to only 2 pieces of meat on it. Literally not worth it they are skimping out on you. Don’t come here if you want to waste money
… moreElizabeth Gharavi
Terrible customer service along with mediocre food. This location just needs to close so we can have a better option.
… moreB J
Terrible. They will overcharge for a different sandwich and put the tiniest amount of toppings, then argue.
… moreDee Witt
As good a subway as I’ve ever been in.
… morechristopher wiseman
Walked in. Asked for an Italian BMT and tried to substitute ham for bacon (my autistic son doesn’t like the ham) and I was told “we don’t do that here” very rudely. When informed that I had been to several subway locations that have had no issue doing it, I was told no yet again. I’m not trying to say the customer is always right, but I wasn’t asking for anything I wasn’t willing to pay extra for. Do not recommend. Poor customer service!
… moreElizabeth Willett (Liz)
UPDATE (10/5/22): They remodeled the interior and it’s beautiful!
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This place is always well staffed and clean. The food is very uniformly made, which is nice – I know that what I order is going to be exactly what I want and how I expect it.
We are here quite often as it is efficient and convenient.
… more———–
This place is always well staffed and clean. The food is very uniformly made, which is nice – I know that what I order is going to be exactly what I want and how I expect it.
We are here quite often as it is efficient and convenient.
senthil nathan
Worst behavior. They just need money. worst store manager and employees. Never step into this store . Go to this store only if you need to eat Just the bread alone . For veggie delight you will exactly get 4 spinach leaf and onion sticks on a foot long . If you ask them what is his they would say they cannot fold the bread and manager would be arrogant at you. I never seen such shameful subway in my life. Never pay for the sub with out validation.
… moreVincent
The food at this subway was awesome! They had one of those kitchen ratings on the back wall, which noticably had a 100, so it was def well maintained.
Def give these folks a tip. They may be foreign but they did really well on the service.
… moreDef give these folks a tip. They may be foreign but they did really well on the service.
Jared Henderson
I’ve lived in Franklin my entire life and this Subway used to be a pillar of the community serving as a quick easy way to get food between sporting events, church and work. However, the now current staff is impolite, inconsistent and encourage an up-sale on every item.
They rolled their eyes at my desire for “more of spinach” (probably cause they couldn’t up charge) and literally through my receipt back at me when I asked if the price was right before walking away.
I know its just Subway but it takes very little to get it right, and they refused even to do that. Skip it, pass it and go somewhere else.
1 STAR!
… moreThey rolled their eyes at my desire for “more of spinach” (probably cause they couldn’t up charge) and literally through my receipt back at me when I asked if the price was right before walking away.
I know its just Subway but it takes very little to get it right, and they refused even to do that. Skip it, pass it and go somewhere else.
1 STAR!