Samantha Stone
Don’t bother with this location. Placed an online order. Was not ready when I got there, after said time. Then waited, and waited so 3 people could take one order and then argue in front of waiting customers. It took another 10 minutes just two complete my order. And of course got it wrong. Your literally reading it off and piece of paper. I said no mayonnaise and they loaded it down. Where does it say mayonnaise? Well do I travel back to the restaurant and waste gas money or do I attempt to scrape it off hoping I don’t taste something I hate! This is exactly why I don’t leave tips for pickup orders.
… moreJoyelle Wills
It is always a pleasant surprise to meet people who enjoy what they do. My husband and I were extremely pleased with the amazing customer service we received from Dillion today at this location. When we arrived, there was a fairly large to-go order; however, Dillion went out of his way to greet us and engage us in conversation while we waited. He took extreme pride in making our sandwiches, perfectly as we asked. He was kind, respectful to all of his customers, and did a really great job making us feel appreciated as customers. It is very rare to find people who enjoy doing their jobs with excellence, and we think this young man should be commended for his excellence! Thank you, Dillion, for an excellent experience at Subway. Your personality, sense of humor, and smile makes this our new favorite Subway location!
… morekamarion jackson (kj)
I’m usually a fan of Subway, but my recent experience was very disappointing.
Service: The staff were disorganized and seemed uninterested in helping. I waited far longer than expected, and when my order was finally made, it wasn’t prepared as requested. The staff seemed rushed and didn’t engage with customers in a friendly or professional manner.
Cleanliness: The store was not clean at all. There was food debris on the floor, and the counters looked like they hadn’t been wiped down properly. The overall environment felt unkempt and not inviting.
… moreMichelle Johnson
Worst experience at this location. Only 1 of the 3 employees was helping customers. My in-app order wasn’t ready for 30 minutes after it was supposed to be. There was so much more that happened but I reported it to corporate so I’ll spare the details.
… moreL
There is nothing worse than walking into a restaurant to order and employees are out front stating other employees had quit and left them unable to do their jobs. They didn’t have enough bread and so forth. I ordered the sandwich I wanted in a salad so there would be no bread and try to give them a break and it ended up costing more money for the salad.The whole situation made the dinner I paid for less than desirable to eat.I’m always turned off by brown lettuce anyway . I will not be returning.
Maturity is lacking.This place should be inspected.
… moreScott Beaver
They put 5 meatballs on my kids footlong, and my sandwich and my other sons sandwiches bread was so hard , the hard bread has happened the last 3 times. Never again, then don’t ask for more condiments than what they put on there, you’ll get nothing but attitude. Do yourself a favor and make the few minute extra drive to a different location
… moreK B
Wish I could leave a zero, just left here. Customer service was very poor. I understand they may have not had a good day however there is no excuse for attitudes or slinging food. The sandwiches were poorly made. It took everything in me not to publicly chastise two adults.
… moresandra steele
Make sure you order 24 hours ahead for a tray of 15 subs that were to be cut into smaller sandwiches, went in to order around 3:00 and was told I could not get them before 11:00 the next day, needed them around 8:00. That was around $140 that obviously they did not care about losing, only 1customer in there at the time, which was very nice and told us that Publix could possibly do them, whoever the lady was, Thank you for suggesting Publix which I called and they took the order with no problem. This was a first time in this subway and the last.We ordered from Millbrook subway last year and there was never a mention of 24hr wait.
… moreZach Reynolds
Was excited to finally get coupons in the mail like other people I know use all the time. Very convenient this location is so close to home. Was very disappointed after having my order made to find out “the boss opted out” and they don’t take coupons. Wish there was something posted so I would have known to go to a different location. Food and staff are fine, but I’d rather drive a mile or two more to save money.
… moreFaye Lantz
Nick and Jyden were awesome tonight when it came to our food order. I forgot to put something on my ticket and Jyden was nice enough to fix it for me. Nick took the extra time and to make sure my husband was safe eating there, because he has severe food allergies. I appreciate Nick taking the extra time. Thanks for a great meal.
… more