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Your local Madison Subway® Restaurant at 347 Hughes Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
Hours
| Thursday | 8:30 AM–10 PM |
| Friday | 8:30 AM–10 PM |
| Saturday | 9 AM–10 PM |
| Sunday | 9:30 AM–10 PM |
| Monday | 8:30 AM–10 PM |
| Tuesday | 8:30 AM–10 PM |
| Wednesday | 8:30 AM–10 PM |
Address and Contact Information
Address: 347 Hughes Rd Suite B, Madison, AL 35758
Phone: (256) 461-1021
Order and Reservations
Order: Order online
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Reviews
Parvez Siddiqi
Disgusting Place. Owner has belly ache when we try to use Subway Coupons. Attitude is not customer friendly. Not a great place. Try to stay away from this location. For veggies they put 2 pieces of spinach 2 pieces of olives 2 pieces of cucumber. If these guys don’t like Subway coupons that come in the mail as part of corporate sales campaigns why don’t they put a sign that says coupons not accepted. End of story. With the number of negative reviews it hard to believe how this place is still in business. They should be long gone.
… moreZero Velocity
My name is Haleh Haeri, I have had subway sandwich at this location once a week , the employees are very friendly and my sandwich has never been smooshy , I love to go this location since it is very close to my house , kudos to the owner and employees ❤️
… moreFarshad Jamshidi
I ordered 3 footlong subs and they were all made to perfection. Employees were super nice and friendly.
I would recommend this location to everyone.
… moreI would recommend this location to everyone.
ruth lekiea
I have been going to this place for a long time. And today has shaped this store for me. I placed an online order and all of my sandwiches had cheese on them. I picked up my food and only one of my sandwiches has cheese on them. I called the store and spoke to the manager and informed him that I would not be able to come back today. He argued back and forth with me and my mother that he had to see the sandwiches before he could do anything. He also put them man on the phone who claimed to make the sandwiches, he said his manager would roll the cameras back and take pictures of him putting cheese on and I said I will have my pictures with my sandwiches without cheese. At the end of the day we were pretty much accused of trying to get free sandwiches from subway when we just wanted what we paid for. All of that said to say I will never be returning to this subway if I can help it, they have lost a loyal customer of six years to bad customer service and poor managerial staff
… moreThe Galactic Astronaut
Love subway, but this one specifically. Staff is friendly and made my food fast.
… moreM K
The food was so good and all staff were so friendly 🙂
… moreZara Siddiqi
Horrible place with owner having a terrible attitude
She is very unhappy to honor the coupons that come in the mail
Please if you want to go there do not use the coupons or you will be soon pissing them off
Also whenever I eat there my stomach hurts. There some gross unhealthy food there
… moreShe is very unhappy to honor the coupons that come in the mail
Please if you want to go there do not use the coupons or you will be soon pissing them off
Also whenever I eat there my stomach hurts. There some gross unhealthy food there
Jin Lynn
This was my first time visiting the Subway in Madison, as I’m from Decatur and was just passing through. Unfortunately, my experience was so bad that I will never return, and I want to warn others about this location.
Before heading there, I called to confirm they had veggie patties since another Subway I visited didn’t have them. The person on the phone assured me they did, so I made the trip. When I arrived, an older, short woman with black hair took my order. I specifically asked for a veggie patty sandwich and clearly told her everything I wanted on it.
At one point, I couldn’t see her making the sandwich because of the silver divider at the counter. Later, when she moved it forward, I could see the sandwich, but I wasn’t paying close attention because I was busy telling her what I wanted on it. I trusted that she had put the veggie patties on the sandwich.
After I paid and opened the sandwich, I realized there were no veggie patties. I went back to the counter, waited in line for about 10 minutes, and let her know about the mistake. Instead of apologizing, she got defensive and said, “You asked for a vegetarian sandwich.” I corrected her immediately and said, “No, I specifically asked for a veggie patty sandwich.”
She seemed irritated, grabbed the veggie patties, and heated them in the microwave. When she was about to put the warm patties on the cold sandwich that had been sitting on the counter, I immediately stopped her and said, “No, you are not going to do that. I’m not about to eat a cold sandwich with warm patties.” I told her, “You’re either going to redo the sandwich completely or give me my money back.” Reluctantly, she remade the sandwich but continued to act annoyed throughout the process.
To make things worse, she then tried to charge me an extra $1.14! I asked her if she was the one who answered the phone earlier, and she said no. I specifically asked the other employee, who had been silent the entire time, if she was the one I spoke to on the phone. Even though I mentioned at least three times that I had called ahead, this lady stayed silent and said nothing. Only after I directly confronted her did she finally admit it was her and confirmed that I had asked for a veggie patty sandwich.
When I pointed this out, the older woman with black hair tried to excuse her mistake by saying, “Oh, I must have misheard her,” but she never apologized. The silent employee’s refusal to speak up and the lack of accountability from both workers was infuriating.
This was by far the worst customer service I’ve ever experienced. For a first-time visitor, being treated this way was unacceptable. After reading other reviews, I see this location has a pattern of rude employees, mistakes with orders, and terrible service.
I have over 140,000 TikTok followers, and I will make sure they know about this experience. I will never return to this Subway, and I strongly urge others to avoid this location. Save your time, money, and patience—this place is not worth it!
… moreBefore heading there, I called to confirm they had veggie patties since another Subway I visited didn’t have them. The person on the phone assured me they did, so I made the trip. When I arrived, an older, short woman with black hair took my order. I specifically asked for a veggie patty sandwich and clearly told her everything I wanted on it.
At one point, I couldn’t see her making the sandwich because of the silver divider at the counter. Later, when she moved it forward, I could see the sandwich, but I wasn’t paying close attention because I was busy telling her what I wanted on it. I trusted that she had put the veggie patties on the sandwich.
After I paid and opened the sandwich, I realized there were no veggie patties. I went back to the counter, waited in line for about 10 minutes, and let her know about the mistake. Instead of apologizing, she got defensive and said, “You asked for a vegetarian sandwich.” I corrected her immediately and said, “No, I specifically asked for a veggie patty sandwich.”
She seemed irritated, grabbed the veggie patties, and heated them in the microwave. When she was about to put the warm patties on the cold sandwich that had been sitting on the counter, I immediately stopped her and said, “No, you are not going to do that. I’m not about to eat a cold sandwich with warm patties.” I told her, “You’re either going to redo the sandwich completely or give me my money back.” Reluctantly, she remade the sandwich but continued to act annoyed throughout the process.
To make things worse, she then tried to charge me an extra $1.14! I asked her if she was the one who answered the phone earlier, and she said no. I specifically asked the other employee, who had been silent the entire time, if she was the one I spoke to on the phone. Even though I mentioned at least three times that I had called ahead, this lady stayed silent and said nothing. Only after I directly confronted her did she finally admit it was her and confirmed that I had asked for a veggie patty sandwich.
When I pointed this out, the older woman with black hair tried to excuse her mistake by saying, “Oh, I must have misheard her,” but she never apologized. The silent employee’s refusal to speak up and the lack of accountability from both workers was infuriating.
This was by far the worst customer service I’ve ever experienced. For a first-time visitor, being treated this way was unacceptable. After reading other reviews, I see this location has a pattern of rude employees, mistakes with orders, and terrible service.
I have over 140,000 TikTok followers, and I will make sure they know about this experience. I will never return to this Subway, and I strongly urge others to avoid this location. Save your time, money, and patience—this place is not worth it!
Holly Rodes
Exactly what I want from a Subway: super quick, clean, friendly service, and the sandwich was delicious and made exactly to my specifications.
… moreEzra James
If I could rate 0, I would. Ordered through Uber Eats, called about my order and they claimed they don’t accept Uber Eats orders. They received the order but the owner tells them do not make it because they don’t have an account with Uber.
… more