Ethan Smith
Their online ordering system is constantly down. Place and order and have to literally fight with management to get your food. Show them the app, email confirmations, the charge in your bank account it doesn’t matter.
Incompetent management who’d rather argue, and call you a liar than to make the sandwich you’ve already paid for. Standing around for 15 mins just to be told we’ll call you is beyond ridiculous.
Avoid this business like the plague. If you want Subway in the area go to the Walmart location.
… moreRoxanne Kuykendall
Ordered online and insanely realized my daughter made a mistake tried calling and they have NO PHONE!!!! I walked in just as the lady was making the sub so they didn’t waste product (you’re welcome) the employee said they haven’t had a phone last last 3yrs she has been working there. Like I don’t understand Why if you have online ordering? Internet usually comes with a free phone line.
… moreTrust Email
Ava’s had very awful customers service. Myself and my 4 young children came in to order food for the night, she was very impatient with us while deciding what we wanted to order. She didn’t give us any recommendations it was obvious we were trying something new. She threw our food on our subs very sloppy as if she were frustrated with us being undecided. I felt rushed and the experience was a 1 out of 5.
… moreDon Lef
Just walked into your Subway location. Your associate is hacking and tells me she has bronchitis. I’ve been sick for 5 months with bronchitis. They shouldn’t be working. That’s a safety hazard.
… moreChris Robbins
I came in Today, Sunday July 27th at 1420 hrs. I’m there every Sunday and usually 2 to 3 times a week. One customer sitting and eating. Just me there. I’m at the counter waiting. Both of the women saw me and ignored me. The younger lady ignored me while she was labeling pans by the slicer. Not a hello, I’ll be right with you, nothing. They saw me come in. Pathetic. Maybe the manager should explain to them about guest/customer focus and how customers take precedent over labeling, dating and rotating stock. WE COME FIRST!
… moreTaco Zoo
Daniel had the worst customer service I’ve ever Seen at this location he was dealing with the bread while me waiting for food. The bread was more important than the customer telling me who are you and why do I have to listen to him when clearly I am the customer customers come first don’t know why he was so rude . Just lost a customer this was actually my favorite place to get subs, but he ruined it. I was the only customer there . there was no one in line, He took all of the rolls out of the coasters. There was a lot when it took two seconds to make Sub When I told him that. He did not acknowledge me. He just kept on ignoring me and ghosted me .while I was there did not see me at all until I said something to him and the girl just sat there and watched while he was being rude. That’s when she said to him stop Daniel.
… moreJennifer Compton
The food at subway is usually good. However, if your team doesn’t have good customer service, I will not return. Today I stopped in. The manager was the only person working. I waited patiently while she prepared an online order. She did say she would be right with me. But when someone is sighing and deep breathing like they’re aggravated it is off-putting. Another team member came in and apparently was early by accident, and the manager allowed her to leave until her scheduled time. (This is important to note based on the exchange I had with the manager afterwards.) So I ordered my food, she made it. A customer came in and went to the register behind me. I turned and asked are you just picking up. She said yes. The manager then came to the register to ring me out, so I wanted to let her know the girl was picking up because I know when I order online I expect to be able to come in and grab my food and go. So anyway, I figure I am helping by letting the manager know. The manager got snippy with me and stated, “I understand, but I am just one person working here.” Of course she said it in a rude way. I felt pretty dumb at that point. So, she gets the girl her food and she left. The manager rings me up and starts trying to be nice and friendly at this point. I was paying with my debit card and the machine asks me if I want to tip. Hell no I don’t want to tip. I was just made to feel like an idiot. I get it. You are in the service industry. I don’t know why you were having a bad day. I just wanted a Philly. Be nice.
… moreHector Tovar
If you come here make sure Stef is handling your order. Always smiling always polite. She makes the sandwich experience to really make it your own. So glad that the last three times I’ve been here she has been the one behind the counter. Marking this place as a favorite in the app.
Also, I read the coming in before closing and not having some of the breads, well what do you expect when they are about to close and they bake their breads daily. They always gives us options of the other breads they have and honestly, this is the way k have tasted other breads they offer.
… moreMichael Woeber
I would of loved to have given it a 5 star, but the service we got last night was bad. The lady was slamming things and made it very obvious that we were annoying her with our order. The other lady was nice and tried her best. The night crew I guess isn’t the best to deal with, I will try again during the day time around lunch.
… moreKrystal Pettinato
I had an online order today, and they were out of a lot of product but Maddie was very very helpful and my fiancé and I were really happy she was doing her best to compromise despite being out of a lot of product! Love this subway, will come back a lot more! Thank you!
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