Jessica Castrejon
Stopped on my way home just for gas. Not my normal gas station, but I was running low. Had to go in to pay cash because my card had been compromised the day prior. Irritated and tired after a long day at work. The staff was so warm and welcoming. They acknowledged the fact that I looked tired and hungry and asked if I wanted a sandwich from Subway. At first, I said no but they offered a 6 inch so they would cut it to make it easy to eat, but that it was important to eat. I caved and ordered. The gentleman that made my sandwich was so diligent and wanted to make sure it was exactly the way I wanted it to perfection. There is nothing magical about a subway, turkey sandwich, but what was extraordinary was the amazing customer service and genuine kindness that the staff showed.
… moreCasey Rocco
So I took a couple stars from the food section because yesterday when I got my sub.. I got the chicken teriyaki, and when eating a sub you don’t expect to almost break a tooth however there was a giant bone piece in the meat that hurt my tooth so bad when I bit into it.. I got so turned off by that I never ate the rest of the sub
However, I don’t feel that’s so much their fault as the chicken comes in a bag anyways and not the best quality clearly so you can only do so much. The last subway I went to(not this location, one in Eustis), they had ants all over their drink station. A whole legit double line marching around the fountain drink station..
My point in sharing that is subways everywhere are going downhill and I don’t think I’ll be eating there again.
The service was great however. Everything was super clean at this location, the staff were very friendly. This location is in a gas station that’s also very clean and nice. No issues there! Just the food itself which they can only make what they’re given. No real control over quality of meat. Just subway in general is out for me. I’m sticking with Jersey Mike’s from now on.
… moresuzettee Smith
Went in with a coupon that read buy one get one free. They said we are not doing that here shows that location on the back of it says it expires January 31st. Why aren’t you doing that? I don’t know my manager said we’re not doing this. I should’ve turned around and walked out, because the sub that I did buy, wasn’t all that great the lettuce was a little brown pretty poor quality and Just not very tasty. The service was OK don’t think I will be returning to the subway…
… moreRk Kramdon
Worse subway ever!!!! Acted like I was bothering them! Hardly out anything on the subs! also the gas there always seems to have skimmers on pumps lost my card info twice there! Never ever ever ever again!!!!
… moreKrystal Allen
My friend really enjoyed her oven toasted turkey wrap.
… moreJuana Jones
This Subway is only a mile from our home. I cannot believe or comprehend the “terrible” customer service that has been “consistent” for the past two visits from a young man who just seems that he doesn’t want to work there. Last night was, and will be, our last visit to this location. We were not even “acknowledged.” The times that he has helped us in the past, his favorite words are “WHAT ELSE”, extremely rude!! We will just travel the extra miles, just to get decent and friendly customer service from the Subway in Mount Dora. I have never been disappointed at this location.
… moreLukas Ward
We came in to get an anne’s pretzel. Was hard. I always tip. We gave $2. The lady refused to take our order. When we asked for napkins, he only gave us one and wrapped it around the pretzel. My partner who went to use the bathroom. Said the bathroom was the worst that she had ever seen. No toilet paper, too.
… moreShari Rogers
The 2 people working were angry at the world or hated their lives or something- worst customer service I’ve ever had- I come from a line of restaurant people and – unless this was a one day problem- I would not allow those people to represent my name. I was afraid to ask for my birthday cookie…disturbing
… moreTravis Renèe’s Man
Place is clean parking lot is terribly congested a accident waiting to happen the surrounding landscaping isn’t pleasant but I guess it Is just a gas station the owner and attending employee do not make the customer a priority kind of make you feel like you’re a inconvenience in their day better to go across te street to the other station if service is important to you
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