Donald Beckworth
Stopped off after a bike ride for a bite to eat. Initially, the young lady was working along but doing very well. Ordered, ate. No issues to speak of besides the dining room being a bit untidy. But, when only one is working I can see why it would be hard to get to when you’re busy. No complaints.
… moreBrittnii O
I just left this particular location. The girl they had in there was alone for starters. That’s not safe, small town or not. Secondly she had a smart mouth. I asked her about the cheese because I can’t see it. We can see all the other sandwich items, but not the cheese. I asked her what the cheeses were, as in how they looked. She’s like, “there’s a list right there?”. Yea, I can read quite well, but what normal person knows what Monterey Jack cheese looks like just off the name? Girl, SHOW ME THE CHEESE? I came on behalf of my parents, but I won’t be back.
… moreJackie alvarez
The manager is Racist my husband went in there with workers mind you he’s always gone to Subway’s and they always understand. She was acting frustrated like she didn’t understand and at one point Started raising her voice, so my husband started raising his voice too. She said you know how to say chipotle and mayonnaise you know English say it right. that’s when I stepped in and she started raising her voice at me & I told her not yell at me because I wasn’t yelling the she said that’s just how she talks. Do not recommend this place I wish I could post a video but It won’t let me as you can see in the video. She was just standing there telling him to say correctly in English.
… morejo Harris
They refuse all coupons all together. They don’t care if it digital or paper. They denied they all at Pine Mountain location.
I take business to another subway that accept coupons.
If I could contact corporate I would tell corporate about how this location denies coupons but yet one website it said as long as they good they have to take them for digital. Paper coupons they can have choice if it said participating U.S. restaurants.
I wouldn’t recommend this location for any visitors coming to visit the area.
… moreMallory Daniel
I was there today. I had multiple orders. They were patient and everything was perfect. They labeled all my items and bagged them up nicely. I was very impressed with the service. Best subway I’ve experienced in a long time.
… moreMs Williams
I went in yesterday (10/10/2024 @ 1:30pm). I told the first lady what type of sandwich I wanted the bread cheese and I wanted it toasted. She put it in the toaster then the other girl who was going to do the topping took it out but I asked her to change gloves and thats when all hell broke out. I asked her to change gloves even said please but I asked her to change because the gloves she had on she had on when she wiped food off the counter she had them on when she went to the back to get a container. I said can you please change your gloves then she started to get very rude and then the other lady jumped in. It was a simple request and I even said please. Very rude!
… morelatrese brown
February 22, 2024 2:20pm Disrespectful Personnel called back to let them know they left my tomatoes off didn’t cut my onions or bell peppers & gave wrong dressing in bag. I was just gone ask could I bring back get the things that was missing and stuff.
The lady told me she didn’t have time for me my complaints n not fixing to argue. I said no 1 is arguing but put your manager on please since u don’t have time for a customer. Hung up
I called back she still in back ground being rude after another young lady answered and was very polite n said the lady that was being rude was the manager LoL
I said can u take my number to have your area manager call me
This was the Worst Customer Service disrespectful person in management they could have
Subway definitely needs to do better
… moreRusty Brown
The employees are rude to customers. I’ve been going to this location for years and in 2022, the quality of service and food has gone downhill. The store is dirty and the employees are disrespectful to tourists in Pine Mountain. The food is ok, but not worth going through how the employees will treat you when you visit this location. Go to 3 Little Pigs instead where they appreciate tourists and will provide excellent customer service and quality food.
… moreindu dahal
The worst experience ever in subway just now have been there with the group of 8 people 4 kids and one of the lady short stature was so mean and very rude. She didn’t have any customer service skills. She must have never seen at least a group of these people . I also work in customer service department and we never be so rude and unapologetic to the customers.Subway has to really train their employees well enough to treat their customers well and with definitely’respect’Very disappointed and dissatisfied with the services ever. The reason was just she could not ring the food that we ordered and her voice was so rude . Do not ever go to this specific location
… moreZoey Sheldon
I have been coming here for a while now. Each time I’ve arrived it’s been good service. Friendly staff and overall clean atmosphere. However today when I arrived I was treated rudely! It was 1:00 pm and there was only 3 people in like at the time. The girl (blonde hair and short girl) ran to the door and locked it on me. She ran back to the checkout and looked at me but laughed. I was denied service. I thought maybe it was closing but no they were not closing until 5. I am highly disappointed in this. I will NOT be going back. Terrible. You NEVER dismiss customers like that and with no reason? TERRIBLE
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