Cynthia Jade
I went to pick up my sandwich from Subway today using my Disney perks, which allowed me to get a free footlong. When I opened the sandwich, there were barely any toppings and no cheese at all. I’ll attach a photo because it honestly looked nothing like a normal Subway sandwich.
I called the store to ask about it, and the employee told me, “It’s a free sandwich. We make it a special way.” When I asked what that meant and why there was no cheese or toppings, he insisted he had put cheese on it and repeated that they “make it a special way” because it was free. He then said, “What do you want me to do about it? It’s a free sandwich.”
The customer service was honestly terrible. A free sandwich shouldn’t mean a low-quality sandwich. I don’t know what’s going on at this location, but being dismissive and giving customers barely any toppings is unacceptable. Very disappointing experience.
… moreNathan Snyder
Omar gave excellent service ensuring he took the time to get my order right, he also was cleaning, and helping a customer find the address to the area due to being locked out of his car. He needs some recognition I’ve never had that great of service at a subway in my entire life! A+++++
… moreAmar Solanky
New management is really good. We had bad experience in past but new Hispanic girl was working there was really attentive and skilled. Food preparation was so good and taste too. Will go back mow
… moreDestiny Jacobs
I ordered The Boss sub through the subway app. Once I finally got a chance to eat the sub there was no provolone on the sub and the sub didn’t even feel or seem toasted. The Boss is basically a Meatball Marinara sub with pepperoni. But they only served me a sub with Meatballs and pepperoni on. Not only did I overpay but the sandwich was wrapped so poorly that the entire wrap fell apart and the sandwich dropped in my lap and stained my pants while trying to take it out of the bag. Worst sub and customer service ever. I won’t be getting ANYTHING from this Subway location EVER again.
… moreRay Clark
The employees here are clueless. They have no idea what they’re doing or about the sandwiches they’re making. They only had white and wheat bread, and the last time I tried this location that was all they had then too. So I guess they only make those 2 breads? The worst two breads subway offers.. their fountain drinks come out just straight foam so they are flat if you can manage to actually fill the cup up. One employee sitting at a table was talking bad about the previous customer to the employees behind the counter openly where everyone can hear. The guy was only upset because they couldn’t figure out how to use the register to take his payment.
… moreAmber Payne
Soooo… I’m never going to this Subway again. I don’t know who taught the woman that was working when I came, but she needs retrained. I ordered a cold cut & got literally 6 thin slices of meat on a footlong sandwich (couldn’t even tell it was on there at all). Their bread was so skinny, it was on the verge of being a pretzel twist. We were there for maybe 15 minutes, and we were the only ones in line up until the last 5.
… moreJake Evans
Terrible experience. Went on August 6th around 345 to pick up a mobile order. No workers even acknowledged me. They were cutting up and joking around. I asked the status of the order, and they l looked at me like I was an inconvenience.I ordered double ham (3 dollars extra) but got home to notice they did not give me double ham. Not only that, but one of the workers were dropping F bombs in front of CHILDREN. Management needs to GET IT TOGETHER.
… moreTrisha Baker
Would love to give a negative srat review. Two people ahead of me and I stood in line for 40 mins for two footlong sandwiches which the lady forgot what she had just made for me. When ringing up my order she asked me what meats were on the subs. One guy was there with her making bread and standing around on his phone. She got my cheese wrong on one sandwich, but I’m not that picky about the cheese. The bread was mutilated where she unevenly it for the sandwich Ingredients. This place used to be banging. It’s sad this is what a lot of places have reverted to. Can’t even do the bare minimum of their jobs. ABSOLUTELY WILL NOT BE GOING BACK!!!!
… moreMia Bambina
Absolutely the rudest women working in a restaurant I’ve ever encountered. Not only that but we were overcharged. She wasn’t wearing a name tag so I have no idea who she was. My husband and I are such friendly people and don’t understand why she kept rolling her eyes and treating us like an inconvenience. She initially told us their toaster was down and were out of a bunch of stuff, we said no problem, but I guess she wasn’t expecting that and huffed her way through making two 6″ sandwiches and charged us for 2 12″ sandwiches which I didn’t notice until we got back to the car. Unbelievable how som people have Absolutely no social skills or customer service. Get a different job if people aren’t your thing. We deserve better as paying customers.
… moreMichael Greenway
Paid 50 dollars due to incompetent employees unable to figure out how to use a coupon then they had the audacity to tell me they couldn’t toast the bread to my toasted sandwich that I ordered.
They’re also open, not closed, but they SHOULD be closed. Total disappointment. I expected the base minimum and you failed to get close to standard expectations.
Absolutely sad. You owe me 50 dollars.
… more