Chris Edney
Ordered a foot long steak philly. Got home and found out they didn’t put any meat on the sandwich.
… moreSheldawn
They don’t deserve any stars but as Google has it you have to give a star. I ordered online and why can’t you just read the ticket and put what I ordered on my subs, it’s not hard at all! I ordered extra and these pictures is what I received. They were out of cucumbers but why when you have Ingles in the same plaza! So, subs are $8.99 now and we get less food. Yeah, this location will not have my service anymore. This is very bad service!
… moreDavid Eggert
Should have known before even ordering… Lady working was too busy doing paperwork and taking to siri as I ordered ohh and placing a phone call that she about forgot a few items on sub. Get to register to be told drink machine is down so I pay more for a bottled soda, tables are dirty from lunch rush but whatever I’m hungry, first half of sub was okay. Extremely messy as sauce is extremely thin, second half 1/4 of the sub was inedible. Look at the photo to see how bad they were burnt, I’m talking can’t even chew them burnt…. hope for a reply but with way store is ran I am extremely doubtful…..
… moreTara McKinney
The lady who took our order gave us an attitude as soon as we stepped in the door it was 6:30pm on a Sunday and there were no customers there. We were completely nice I said please and thank you yet the lady wanted to keep the attitude. My child, man and I ordered a sub each. I won’t go back if she is working. I hope she gets fired or someone puts her in her place.
… moreJulianna Garrett
Whatever girl that is working at the 8676 ash hwy subway on march 5th at 6:45 needs to be fired. My child is sick and I order two easy to make subs online and have someone go out of there way to pick them up so my daughter has what she really wanted to eat and they are completely wrong. I don’t even see how you mix up different meats or sauces when it’s written on the order. I simply and politely call to see if she can remake them and she said rudely “what’s wrong with it”. I start to explain and she just hangs up the phone. I call again and she hangs up once more. Then she wouldn’t even pick up the phone! Beyond rude. If you can’t treat customers with kindness then you shouldn’t be in the customer service field. I want a refund. I will never eat subway again.
… moreKatelyn Herriges
This is by far the crappiest subway I have ever been to. I ordered online and do not know how to request for refund! Hopefully I’ll figure out. My churro was hard as a rock, neither of my subs were toasted. Bread is like it wasn’t cooked & veggies are ROTTEN!!!!! Smh!
… moreTyler M
They don’t take coupons because their “system is down.” yet they’re taking online orders, credit and debit cards and wifi is working. Employees were very rude about me not seeing, their computer paper sign written with a faded marker.
… moreTaylor Moore
We came in Sunday and there was an older gentlemen and young lady working. Super sweet and fast service. Food was fresh. Building was very clean!
… moreCaleb Whitley
I came to this Subway today with a group of 13 people and had one of the most horrible food service experiences I’ve ever seen. First of all, we put in our order the day before as a courtesy to workers. The employee on the phone was very specifically told we would be there at 11 AM to pick up the sandwiches. This was obviously pointless to do, because they didn’t have the food prepared until 11:30 (While this was annoying and unprofessional, that’s not the main reason for my low review). So naturally, all we could do was sit in the restaurant and talk amongst ourselves. This was the time when my friends and I were left speechless: as we were talking, one of the employees had the NERVE to ring a bell at us and practically screamed at us telling us to be quiet. I have never in my life been treated so disrespectfully as a paying customer. He obviously had a bad attitude from the start, and was angry at us just for coming in with so many people. I myself have been in food service for a few years, so I understand the stress that comes along with big orders, but nothing gives ANY paid employee the right to treat paying customers in such a rude, condescending manner. It was a just an all-around terrible experience. I hope management will decide to address this issue among their employees because there is CLEARLY a need for more training in dealing with the public.
… moreAlesha Lancaster
This is the absolute worst subway I have ever been to in my entire life. The staff is very rude & unprofessional. Some of the employees look like they need to shower. Every time I come to this one, I have a bad experience. My boyfriend just left about thirty minutes ago, & as soon as he walked inside, one of the sandwich makers just started yelling out what breads they had left. She did not greet him, nor even ask him what he’d liked. Every time she asked what he wanted on the sandwich, she would hear the first word & than cut him off & ask what else he wanted. She did not thank him or say have a good night when he paid. The restaurant was a mess, there were no cookies, the chips were low, & the trash was overflown. This is not the first bad experience I’ve had at this subway but I will assure to never come to this one again. As long as they have the same rude, dirty employees.
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