Cyndi Ammons
This is, hands down, the best Subway in Jackson County. We will drive to Sylva to pick up a sub here because DoorDash always wants us to order from campus and they are not good. Highly recommend this particular franchise.
… moreL Cardinal
I stopped at this Subway for lunch today at 12 o’clock. As soon as I walked in the door, I was informed that they didn’t have any bread rolls and only had flat bread. I was disappointed but decided to try one of their new dippers. I chose the pepperoni and cheese option. They offer three different sauces, but none that sounded good with pepperoni. I asked if I could have marinara sauce instead and they obliged. It was surprisingly very good! Their cookies are always tasty.
… moreMar Pepin
The Subway location I usually visit is on WCU’s campus since that is the closest location to me, but I have passed this location many times when I have gone into town. We recently got a $10 gift card to Subway, so I ordered ahead on the Subway app to use it. I ordered an Ultimate B.M.T. footlong with Italian Herbs & Cheese bread, toasted, provolone as my cheese, and lettuce, cucumbers, oil, red wine vinegar, black pepper, salt, oregano, and parmesan cheese for my toppings. My partner got the Elite Chicken and Bacon Ranch footlong. We used a discount code to get both footlongs for $12.99 total, so with my gift card, I only paid about $4 out of pocket for the two footlong sandwiches. I will say that without the discount code, I likely would not have purchased the footlongs as they would be over $25 if we did not use it. We placed the order and it was ready for us by the time we got there. My order was made perfectly and it tasted great. I always appreciate when an online ordering option is available, and the people working were very efficient and nice!
… moreAmanda
Everything was terrible. I just went from there my meet was frozen and I asked for toasted my bread was stale and and really hard. When I was order the girl was rushing me so she could go back in the back and do whatever.. they was sitting there talking… Terrible terrible place and I will NEVER go back!!!
… moreIva Early
It wasn’t my experience but my daughter’s. She got a meatballs sub during her lunch, she is too sweet of a person to say anything, shesaid meatballs were old and hard. Please use fresh daily
… moreG Frank Leonard
92 sanitary rating way below Subway norm. Service has went south at this location. Lack adult supervision and need more training. My sandwich had pieces of bone in it that I bite down on twice. All staff goes to back when last person in line served. Have seen customer walk out after waiting several minutes. Toaster has been out of order over 1 week.
… moreKenneth Love
Love the friendly service. When I walked in they greated me and was nice and well mannered.
… moreA F
My experience was not great. It hardly ever is at this location so I’m not sure why I keep coming back. Saturday I ordered online around 12:55, and it said it would be done at 1:10. At 1:10 it wasn’t ready, not a big deal. I let them know I was there and they didn’t have to toast it if it’s easier. Around 1:25 I realize they just aren’t going to make it so I got in line and got it made that way and left around 1:30. On top of all that, there were only 4 loaves of bread left, all 4 were wheat, which isn’t what we ordered. Again, not the worst but my daughter doesn’t love wheat so she was a little disappointed and just ate the chicken off the sub. I know you guys get a steady line of people but you really need to figure something out to get online orders done as well. The time before this I tried using a coupon in the store for 3 FT’s at a certain price, your scanner wasnt working so the employee just said sorry and we paid full price. Again on its own not a huge deal. I just feel like I leave disappointed every single time I come here.
… moreShanna Sims
I literally just placed an order for pickup and this location is open till 9 tell me why you are going to cancel/ void the order and hour before you close then when I call the store to ask them about it they said “what does it say?” So I read back the address”447 E main Street, order cancelled/voided money will be refunded back in 2 days -2 weeks” she said come to the store and order, if I got my money back I would because that’s how I was feeding the kids and myself dinner.
… moreKenya
I came at 8:50 and they were already closed. They saw us standing at the door and ignored us at first until my mom knocked on the door then they told us they were closed. The door hours say they close at 10 and the website says they close at 9. Either way we were not served and sent away. Trash customer service.
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