David Stentz
Had a Wonderful experience at this location tonight. It was a Very Welcome site to see Employees Eager to serve! They were working together with smiles on their faces. One of the most pleasant eating experience I have had in a while. And it was at a subway. No offense but We have eaten at Several “fancy” places lately and service there has been Very low. And even got it to go and still stand by my opinion. Keep up the good work Yall! We’ll be back!
… moreAundrea Cummings
So I placed an order online for a meal for me an my mom, much to my surprise when my mom went to get it an bring it back my order was incomplete an they gave me the wrong food!! I called to get an explanation an to complain an I got called a Liar an was Hung up on repeatedly. In order to eat I had to spend more Money an NOTHING was done about this. No Manager on staff or Supervisor’s I was told. Wouldn’t Recommend!!!
… moreRobin Scott
My Experience was horrible. The manager at this branch should not be in charge of your Customer Service. She is brash, Rude, and the most Uncaring individual that I have had to deal with. I live in Raeford, but not in the city, I am 8 Miles out and have the option to go to Aberdeen, NC instead of the Raeford branch. I sent my husband with a large order, and 2 coupons. He is a Senior citizen with a pace maker that he had recently put in. He did not stop to read the door with the sign’s about not taking coupons. He assumed like I did that it would not be an issue, it has not been in the past. I am at home with a fractured Hip, I am also a Vet, and still need help, so his stress level is already high. The employee that he talked to was also very Rude, and disrespectful, and just stated they don’t take coupons. That would have been all well and fine, but she offered no other solutions, except to go to a Fayetteville, NC branch, He would then, have to find a location on his own, which was not going to happen, his blood pressure was through the roof at this point He is a Veteran so she could have offered him a 10% discount which is the normal amount. Your employees just present the attitude that it is their way and that is the end of the story, no apologies, no concerns, they basically could care less about what the customer wants if they don’t want to put in any extra effort. For example when my came home I waited awhile to make sure that I did not have to call 911, and I called the Raeford, NC branch. I voiced my concerns and the Manager HUNG UP on me in mid sentence. I was upset and got emotional, I Apologize if I offended your Manager in any way, I am in extreme pain right now due to my Hip, and it has some effect. In closing if you visit this branch you probably know about the Coupon Policy. Your Web site will only Maybe show me this Information, If I place an order ON-LINE or ON my CELL PHONE. I do not have these options set up yet, so I do not know. For the People that do not participate, they will not know either, and Subway has all these AD’S Come TRY OUR NEW AND IMPROVED SUB’S, looks Like a Bait and Switch to Me, Yes Come In, No don’t expect to save any Money, the Franchise Owners may have some increased Food Cost issues, But so do the Consumers. I will NOT ORDER anything from SUBWAY EVER AGAIN. Maybe you like rude Employee’s, but maybe it is time to do some RE-STAFFING. Thank you for your time.
… moreTimothy Presley
The food is pretty good got a meatball sub and especially it was my first day of work was real hungry
… moreSuzette Ledford
Pulled up to drive thru – one car in parking lot . Was ask 3 times what I wanted over and over again I wanted it toasted didn’t get that and got the wrong sub !!! On window it says no returns or exchanges ! ! The young lady asked if I wanted to leave tip !! Never have had to do that before . But did ! Horrible sandwich! What’s next is Mc Donald’s going to ask for tip too !!
… moreFrank Krupp
Just stopped by to get a couple cookies. They even heated them up for us !!!! Awesomeness !!!
… moreDonald C. Locklear 2nd. (Donnie, Mohawk)
I visited here today, they were preparing an online order ahead of me. Those girls were working together like a machine. Great experience.
… moreAlyssa Chambers
Just had an awful experience. I went to get two orders on separate cards. The associate acted like that was not possible and charged all one card. Associate taking order interrupted me multiple times. When I went to pay this same associate I could hear mocking me through the window. I told her I could hear her and that she was being unprofessional and she said “I don’t care if you can hear me”. Will never go back.
… morejanet welsh
I like it, but they changed their sauce, don’t like the sauce!!
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