Cynthia Redfearn
I placed a mobile order and went inside to pick it up. Since the dining room had just been newly renovated, I decided to sit down and eat there. After finishing my meal, I went to use the restroom before leaving.
Both the manager and the clerk watched me walk toward the bathroom, knowing it had been locked. When I returned to the counter and asked for access, the manager stated that they lock the restroom in the afternoons.
I asked, “Even for customers?”
He responded, “For everyone.”
There was no explanation offered, no apology for the inconvenience—nothing. The restroom wasn’t out of order; it was simply locked to paying customers.
I am genuinely struggling to understand this practice. It feels as though some businesses want your money but show very little concern for how they treat customers or how those interactions make people feel.
I realize the loss of my business may not matter much to a franchise, but I will not be spending another dime at the Wadesboro Subway.
Such a bad look for the Subway, Inc.
… morePaige Saulnier
I had a very pleasant experience with my server. She was nice! The place was absolutely beautiful! Everything was so shiny and clear! I will absolutely be back!!
… moreChelsea King
Never had a bad experience here. Everyone is polite. The prices have gone up, but so has everything else
… moreDana Kendall
This location doesn’t know what they want to do. I came in to use a coupon yesterday and was told I can’t use it on chicken or steak. Another time I was told I couldn’t use them at all. It all depends on who’s working. Another time I had an amazing experience.
… moreMorgan A
Super clean, very friendly and hard working staff that were helpful, quick and smiled. Every single person on staff when I visited (and I hope corporate sees this-check your staffing schedule for 6:15ish pm on April 18, 2005. Two lovely young men and three lovely young women. They deserve raises. Of course I tipped them but come on, please pay these honest, hard working people a real living wage with healthcare. And I’m not just talking subway-it’s a systemic issue in the USA. Be the change you want to be! Thanks guys for the fresh meal and smiles. Appreciate each of you.
… moreGarrett Leonard
Not a fan of when they add tip without telling you. Did not catch it till I was down the road. Plus $17.17 for 1 ft long 2 cookies no extras no drink. No wonder Jersey Mike’s is putting all the Subways out of business
… moreVance Bennett
All the staff is very amazing and friendly and they keep it very clean in there.
… morekaylee alexis
Got here after heading back home to WNC from myrtle beach, needed to use the restroom and wanted something to eat, they proceeded to tell me there restrooms are out of use so i said screw it and went to food lion instead; then went back in and ordered food, while I was ordering the dude taking the money and ringing my food up said “I have to use to bathroom i’ll be right back” if ur to lazy to clean the bathrooms just say that, and if ur to lazy to upkeep the cleanliness of the restroom just quit ur job and go work at a trash dump. So if u plan on using the restroom here I would go across the street because there clearly to lazy to clean but there employes can use it.
… moreErica Reed
Very rude I called for help they kept hanging up on me because she had a language barrier and couldn’t understand me . I get to the store and no one is in the store like she said she was busy and the manager wasn’t there when I got there the manager was there with a little 3-5 yo little girl her daughter in the store with them so that’s why they couldn’t help me . She didn’t listen when I asked for it to be toasted twice due to medical reasons I had to repeat and it was more in store than it was online I was just very disappointed to spend 30 and not get what I wanted and to have such bad service calling
… moreAmy Edwards
I stopped by after work to pick up a sandwich and tried to use Apple Pay. It wouldn’t work on their receiver and the young man helping me asked if he could take my leather Aignier phone case off to try. I told him ok but don’t forget to give it back to me. Well, things got busy and I.got distracted and left w/o the phone cover which was a lovely gift from a very dear friend. I go back after trying to call repeatedly only getting a busy signal. The Spanish lady who owns the franchise tells me”I’m sorry Ms. I threw that away”. I was Furious! In my heart I believe she threw it directly on her phone and is using it! Nobody with any sense would’ve thrown that cover away!!!! Won’t be supporting this location ever again.
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