Subway

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  3.7 – 235 reviews   • Sandwich shop

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Your local Gastonia Subway® Restaurant at 250 East Garrison brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6 sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

✔️Brunch ✔️Lunch ✔️Dinner ✔️Dine in ✔️Take out ✔️Delivery Subway 28054

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Order: Order online

subway.com

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Reviews

Richard Holloway
Pre ordered my subs for 5:15pm after work, was asked to stay an hour later ok sure. Called the subway to ask if you could change my pickup time to 6:15 sure the guy who answered the phone said he would write it on the receipt, got there to pick up my food it had been sitting on the counter for over an hour. Asked the young lady who was there if I could get them re made because I knew that they would be very soggy by now she said she would have to call her manager to see. Then said it was nothing she could do since they already made them I took them home and just threw them in the fridge. After a long day at work didn’t wanna fus.Not a great way to keep a customer, will be traveling a little farther to get my subs for now on. And this is what I got pitiful place will never go back and advise you not to
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Ashley Jackson
Absolutely horrible. Customer service is always terrible. Did online order including 6 choc chip cookies. Got 6 raspberry. Took the order back in at which point someone should’ve asked how they could help but they didn’t so I spoke first. She gave me the right cookies and went to put the others back in the case. The ones I just had left with, that my son and I both touched and he prob licked at least one. I rhetorically asked if she was putting them back and told her she can’t resale those. She stopped and set them beside the case and said she’d ask what to do with them. Pretty certain they would go back in the case when I left, I asked to speak to a manager. It’s completely unsanitary and I didn’t want the next person getting sick from a cookie my snotty nosed kid licked. The other employee went to get the manager who left me waiting for at least 10 mins. At that point I said forget it and he said she was busy working on an outlet and couldn’t come out. Apparently she’s the owner and she’s too busy to talk to a customer. I’ve gave this location a shot multiple times because of convenience with doing business next door and it is always horrible service. Like when I placed an order 20 mins prior, went in to get it and the power went out. The employee was left to take care of all customers by herself while the shift leader panicked about calling the owner and needing to shut down the register. I waited 30 mins on an order I had already paid for because he was too busy counting money to take care of customers. He’s always too busy doing something else to help with customers. After seeing the owner is the same way, I’ll be taking my business elsewhere.
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Steven Hunter
On Wednesday we ordered 3 subs for delivery. About 30 minutes later the manager called and said they were out of bread. Come on now. So naturally I was like cancel the order. After about a week of waiting for a refund, me and Matt went up there and inquired about our order. The store manager replaced our subs and that was it. Update went to day to pick up a sub and it was made wrong not once but twice. I’m talking the manager Amanda is absolutely rude. I would avoid this location at all costs if you want your subs made how you want them, not whatever they feel like giving you.
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Jesus Medina
The lady that helped me out was rude and was making the sub so sloppy and didn’t even use a knife to cut my sub. She just split it in 1/2 with her heads and it was all over the place. Management needs to be more onto of their employees to make sure they do their job correct and with some maybe positive attitude. She was having an attitude like she wis she was not there.
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Mann S.
Bread was stale and hard and she verified that it’s fresh. I’ve been here many times. And go back because it’s close to my work but the place is mismanaged and it’s always hit or miss situation. Workers are friendly but management is poor and it shows.
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Tracy Vaughn
Ashley the manager is amazing she went above and beyond handling my order and special request thank you so much I will definitely come back
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Brian Lowe
It’s unfortunate but my sandwich was very good. The unfortunate part is someone walked in who knew one of the team members and brought their dog inside. This was not a service animal. I have no issues with service animals whatsoever. This was a pet held in the arms of the owner by the counter. With all the open food. I will not return to this Subway, ever. The interior was not very clean. I was eating my sandwich at a table and a group of three walked in. Then the dog and the owner walked in. They walked out stating ” Leave your pets at home”. I have to say I do agree. Again service animal. There’s no issue here but pets should not be allowed.
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T
In a junky area. However the inside is modern and up to date. The staff obviously don’t feel like working any time or any day. Ordered online and went to pick it up. The woman at the cash register said they didn’t get my order from the app then proceeded to ask everyone. They all told each other they didn’t get it.

I went to my car thinking I may have ordered at a different store to get my phone to check. Went back in and they handed me my sub. Not a lot of communication going on here. Still it’s Subway. Not a steak house.
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poodlelv1
I used to visit this location regularly, but in the last few months it has been rediculous. In the past 4 months I have ordered twice and each time the meat was half and hardly any veggies. Any other subway here makes it better but this store in particular has decided to go the way of Chpotle and started cutting back on their ingredients. I will not be ordering from this store ever again. Hey, manager, you think you’re slick but what you are going to do is going to make them close their doors. Used to be a good place but whoever they hired needs to be replaced and a full revamp and training.
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Tiffany Briggs
When I came in there was only 1 employee up front, he mentioned the other being in the bathroom. They ere very busy. The employee working the line was doing his absolute best but the other one came back from the bathroom and didn’t even wash his hands before putting gloves on. GROSS!!! He wasn’t friendly at all. Every time he didn’t have an ingredient on the line he rolled his eyes at the customer before going to the back to get it. He was slamming lids and condiment bottles. It was very uncomfortable for me and it wasn’t even my order. The man that seemed to be in charge was GREAT
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