Lacey Wagner
I had a couple really good, valid coupons I received in the mail. When I ordered I was told they don’t accept coupons at this location. I have previously used coupons at that location. They accepted them with no issues then (roughly 1-1.5 years ago). I get policies change but there is no signage or notices posted in the restaurant that state they no longer honor coupons at this location. The app also does not state that this location does not honor coupons. I really would have appreciated knowing that information before hand because I would not have suggested going there for dinner if I would have known they no longer accept coupons and I would be spending way more than I intended on dinner for my family of 5. I feel like Subway could add and maintain a list on their website or app of their stores and franchises that do not honor coupons. At the very least they could have a list of the local stores that won’t take the coupons listed on the local coupon mailer.
I am also slightly off put by the somewhat recent change of putting the steel covers over the meats and cheeses. You can no longer see them and it kinda bothers me because I can’t see if that meat is a funky color or if there is mold on the cheese before my sandwich is even assembled. I get it is probably a necessary safety precaution to ensure the ingredients stay at the proper temp and probably prevents bacteria growth but again it has been uncovered for years. What is the big deal now and why aren’t Subway coupons that are being circulated locally honored at the local franchises? Why bother wasting the time, money and trees to circulate coupons that will not be accepted by those stores?
… moreSandra Fullmer
My husband bought 2steak and cheese ft subs! It only had 1scoop of meat ! So many dill pickles , tomatoes, it fell apart ! The bread was old and crumbly! It was awful ! We had to toss it out ! 21 dollars! I was there before and thought may it would b different! It wasn’t! I’ll never go there again!!
… moreCheryl Wilt
I haven’t been to Subway for a long time. So I asked what kinds of bread were available, the server said, white and cheese. I thought I had misunderstood, so I ask again. The answer, white and cheese. I said I’d guess I’ll take cheese. I ordered my sandwich and checked out. Both of the servers were not friendly at all. As I walked away, w/a different view of the counter, I noticed there was a list of 6 or 8 bread choices. Curiously, I wasn’t told any of that. Unfriendly, not helpful–not going back.
… morescott matusky
This place constantly has something broken or out of service. The oven was down for almost 3 months and now the card reader has been down for almost a month. What kinda business takes months to fix out of service equipment.
… moreAmber Adams
Always has excellent, fresh tasting food. We eat here quite often. This is my favorite Subway restraunt. The staff is always polite and friendly and ready to take your order. Will definitely keep eating here!
… moreAbbie Barlow
Walked into the store and the guy walked out of the back corner where the bathrooms are and went straight to putting on the gloves! I asked him to wash his hands first before putting the gloves on so he just used the sanitizer liquid next to the sink!
This store needs food saftey 101 classes! Imagine what they do when a customer isn’t standing in front of them.
… moreK A
Usually good, sometimes skimpy and uneven on the veggies more so than most places. I used to work at a subway in high school and know this one is above average, but not elite tier. Lettuce is always brown looking here and it makes me disappointed. At least all the other veggies usually look on point.
… moreeddie west
Tonight we pulled into the parking lot. There was a girl(employee) setting in her car, on her phone smoking a cigarette. Once she realized we was pulling in she immediately got upset with the fact we was pulling in for food. No one else was in the parking lot. She acted as if we was an inconvenience. Sorry we’re sorry we tried to give you business and ruined your smoke break. If it’s a staffing issue I’m sorry. But it’s not very professional to make customers feel like an inconvenience.
… moreThe Muzichuck Channel
All subway restaurants are similar and almost all have good food depending on the staff that are working upon entry. A quick way to decide if it’s worth eating is the quality/color of the lettuce if it looks slimy and tinted brown pass it up and try the next closest Subway.
… moreJade Shaw
Would rather talk to each other rather than getting work done. Terrible service. Just go to the one next to Walmart near kingwood. Way better service there. This store constantly causes issues and sandwich errors
… more